初薦任公務人員公共服務動機及其前因之探究__臺灣人文及社會科學引文索引資料庫

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

來源文獻資料
摘要
外文摘要
引文資料

題名：	初薦任公務人員公共服務動機及其前因之探究
書刊名：	文官制度
作者：	潘瑛如／李隆盛
作者(外文)：	Pan, Ying-ju／Lee, Lung-shen
出版日期：	2015
卷期：	7:1
頁次：	頁35-69
主題關鍵詞：	公共服務動機；公共利益承諾；同情心；自我犧牲；政策制定關注；Public service motivation；PSM；Commitment to the public；interest；Compassion；Self-sacrifice；Attraction to policy making
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(6) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:6 共同引用:37 點閱:94

面對社會的快速變遷與科技的日新月異，如何讓公務人員投入公共服務成為當代公共行政領域的重要議題。鑒於公共服務的動力來自於公共服務動機，本研究採用 Perry和 Wise所發展的 PSM量表，透過初任官（地方特考）及升任官等（委升薦）受訓學員（兩者合稱「初薦任公務人員」）的問卷調查，了解其 PSM程度並比較不同背景之公務人員 PSM的差異，進而釐清 PSM的前因。研究結果顯示我國初薦任公務人員 PSM程度與國際相當，在 PSM總分、 PSM兩構面及部分題項得分則呈顯著差異；且發現年齡、性別及學歷為 PSM之前因。本研究結果一方面可用做發展激勵公務人員內在動機策略的參據，另一方面則可做為後續公務人員選考訓用之重要準據，以裨益高效能政府之建構。

以文找文

How to make civil servants more enthusiastic about the public service in the face of rapid social changes and technological advances has become an important issue in contemporary public administration. The public service motivation (PSM) drives public service behavior but what are the PSM and its antecedents in Taiwan? This study adopts the PSM scale developed by Perry and Wise to conduct a questionnaire survey on trainees who have just passed local special examinations or been promoted from elementary level (collectively, the two groups are called “new mid-level civil servants”) to assess their PSM and to compare PSM among civil servants with different backgrounds to clarify antecedents of PSM. The results indicate that PSM of the new mid-level civil servants in Taiwan is comparable to the international level but there are significant differences in summated scores, the mean scores of constructs and a part of items of PSM between the Taiwan’s public servants and their international counterparts. It is also found that age, gender and educational level are antecedents of PSM. In order to build a highly effective government, these findings can be taken as an important reference not only for future civil service examinations and trainings. The findings can also be applied to develop strategies for motivating civil servants.

以文找文

期刊論文
1.	Buchanan, Bruce(1975)。Red-Tape and the Service Ethic: Some Unexpected Differences Between Public and Private Managers。Administration and Society，6(4)，423-444。
2.	Farazmand, Ali(2009)。Building Administrative Capacity for the Age of Rapid Globalization: A Modest Prescription for the Twenty-First Century。Public Administration Review，69(6)，1007-1020。
3.	陳衍宏(20110500)。迎向「新公共服務(NPS)」的具體實踐。研習論壇，125，23-33。延伸查詢
4.	江岷欽、許道然(2002)。政府組織公民行為之研究。T&D飛訊，4，1-23。延伸查詢
5.	Denhardt, R. B.、Denhardt, J. V.(2003)。The new public service: An approach to reform。International Review of Public Administration，8(1)，3-10。
6.	Kim, Sangmook(2009)。Testing the structure of public service motivation in Korea: A research note。Journal of Public Administration Research and Theory，19(4)，839-851。
7.	Nalbandian, J.、Edwards, J. T.(1983)。The values of public administrators: A comparison with lawyers, social workers, and business administrators。Review of Public Personnel Administration，4(1)，114-127。
8.	Perry, James L.、Buckwalter, Neal D.(201012)。The public service of the future。Public Administration Review，70(sl)，238-245。
9.	Frederickson, H. George、Hart, David K.(1985)。The Public Service and the Patriotism of Benevolence。Public Administration Review，45(5)，547-553。
10.	Pratchett, L.、Wingfield, M.(1996)。Petty bureaucracy and woollyminded liberalism? The changing ethos of local government officers。Public Administration，74(4)，639-656。
11.	Rawls, J. R.、Ullrich, R. A.、Nelson, O. T. Jr.(1975)。A comparison of managers entering or reentering the profit and nonprofit sectors。Academy of Management Journal，18(3)，616-623。
12.	Taylor, J.(2007)。The impact of public service motives on work outcomes in Australia: A comparative multi-dimensional analysis。Public Administration，85(4)，931-959。
13.	Vandenabeele, W.(2007)。Toward a public administration theory of public service motivation。Public Management Review，9(4)，545-556。
14.	Vandenabeele, W.(2009)。The mediating effect of job satisfaction and organizational commitment on self-reported performance: More robust evidence of the PSM and performance relationship。International Review of Administrative Sciences，75(1)，11-34。
15.	Wright, B. E.、Grant, A. M.(2010)。Unanswered questions about public service motivation: Designing research to address key issues of emergence and effects。Public Administration Review，70(5)，691-700。
16.	Bright, L.(2009)。Why Do Public Employees Desire Intrinsic Non-Monetary Workplace Opportunities?。Public Personnel Management，38(3)，15-37。
17.	Bright, L.(2008)。Does Public Service Motivation Really Make a Difference on the Job Satisfaction and Turnover Intention of Public Employees?。The American Review of Public Administration，38(2)，149-166。
18.	Kohlberg, Lawrence(19731025)。The Claim to Moral Adequacy of a Highest Stage of Moral Judgment。The Journal of Philosophy，70(18)，630-646。
19.	陳岳(20021200)。從公共管理發展趨勢檢證我國公務人力資源管理之發展。三民主義學報. 師大，25，81-97。延伸查詢
20.	蕭鈺(20080700)。公共性人力資源發展的概念與實務意涵。考銓季刊，55，82-98。延伸查詢
21.	Alonso, P.、Lewis, G. B.(2001)。Public service motivation and job performance。The American Review of Public Administration，31(4)，363-380。
22.	Camilleri, E.(2006)。Toward developing an organisation commitment-public service motivation model for the Maltese public employees。Public Policy and Administration，21(1)，63-83。
23.	Chlivickas, E.(2006)。Development of the potential of human resources in the context of globalization and administrative reform。Public Administration，10，19-26。
24.	Furnham, A.(1987)。Predicting Protestant work ethic beliefs。European Journal of Personality，1(2)，93-106。
25.	Gawthrop, L. C.(1998)。The Human Side of Public Administration。PS: Political Science and Politics，31(4)，763-769。
26.	Karl, K. A.、Sutton, C. L.(1998)。Job Values in Today's Workforce: A Comparison of Public and Private Sector Employees。Public Personnel Management，Winter，515-516。
27.	Kelman, S.(1987)。Public choice and public spirit。Public Interest，87(1)，80-94。
28.	Klarner, P.、Probst, G.、Soparnot, R.(2008)。Organizational change capacity in public services: The case of the World Health Organization。Journal of Change Management，8(1)，57-72。
29.	MacDonald, A.(1972)。More on the protestant ethic。Journal of Consulting and Clinical Psychology，39(1)，116-122。
30.	McAdams, D. P.(1992)。A theory of generativity and its assessment through self-report, behavioral acts, and narrative themes in autobiography。Journal of Personality and Social Psychology，62(6)，1003-1015。
31.	Ray, J. J.(1982)。The protestant ethic in Australia。The Journal of Social Psychology，116(1)，127-138。
32.	Ryff, C. D.、Heincke, S. G.(1983)。Subjective organization of personality in adulthood and aging。Journal of Personality and Social Psychology，44(4)，807-816。
33.	Tang, L. P.、Tzeng, J. Y.(1992)。Demographic correlates of the protestant work ethic。The Journal of Psychology，126(2)，163-170。
34.	Moynihan, Donald P.、Pandey, Sanjay K.(2007)。The role of organizations in fostering。Public Administration Review，67(1)，40-53。
35.	Perry, James L.、Wise, Lois Recascino(1990)。The Motivational Bases of Public Service。Public Administration Review，50(3)，367-373。
36.	Perry, James L.、Hondeghem, Annie、Wise, Lois Recascino(2010)。Revisiting the Motivational Bases of Public Service: Twenty Years of Research and an Agenda for the Future。Public Administration Review，70(5)，681-690。
37.	Perry, J. L.、Brudney, J. L.、Coursey, D.、Littlepage, L.(2008)。What drives morally committed citizens? A study of the antecedents of public service motivation。Public Administration Review，68(3)，445-458。
38.	Knoke, D.、Wright-Isak, C.(1982)。Individual motives and organizational incentive systems。Research in the Sociology of Organizations，1(2)，209-254。
39.	Hondeghem, A.、Perry, J. L.(2009)。EGPA symposium on public service motivation and performance: Introduction。International Review of Administrative Sciences，75(1)，5-9。
40.	DeHart‐Davis, Leisha、Marlowe, Justin、Pandey, Sanjay K.(2006)。Gender dimensions of public service motivation。Public Administration Review，66(6)，873-887。
41.	張瑞濱、賀力行(20030300)。從訓練需求評估論公務人員訓練進修之策略。人力資源管理學報，3(1)，81-111。延伸查詢
42.	Aldag, R. J.、Brief, A. P.(1975)。Some Correlates of Work Values。Journal of Applied Psychology，60(6)，757-760。
43.	吳宗憲(20120900)。臺南市政府文官公共服務動機與工作滿意、工作努力意願之實證研究--以個人／組織配適度作為調節變項。公共行政學報，43，91-126。延伸查詢
44.	Brewer, Gene A.、Selden, Sally Coleman(1998)。Whistle Blowers in the Federal Civil Service: New Evidence of the Public Service Ethic。Journal of Public Administration Research and Theory，8(3)，413-439。
45.	Perry, James L.(1996)。Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity。Journal of Public Administration Research and Theory，6(1)，5-22。
46.	Vandenabeele, Wouter(2008)。Government Calling: Public Service Motivation as an Element in Selecting Government as an Employer of Choice。Public Administration，86(4)，1089-1105。
47.	Bright, Leonard(2005)。Public Employees With High Levels of Public Service Motivation : Who Are They, Where Are They, and What do They Want?。Review of Public Personnel Administration，25(2)，138-155。
48.	Bright, Leonard(2007)。Does person-organization fit mediate the relationship between public service motivation and the job performance of public employees?。Review of Public Personnel Administration，27(4)，361-379。
49.	Camilleri, E.(2007)。Antecedents affecting public service motivation。Personnel Review，36(3)，356-377。
50.	Crewson, P. E.(1997)。Public-service motivation: Building empirical evidence of incidence and effect。Journal of Public Administration Research and Theory，7(4)，499-518。
51.	Frank, S. A.、Lewis, Gregory B.(2004)。Government Employees: Working Hard or Hardly Working。American Review of Public Administration，34(1)，36-51。
52.	Kim, Sang Mook(2005)。Individual-Level Factors and Organizational Performance in Government Organizations。Journal of Public Administration Research and Theory，15(2)，245-261。
53.	Lewis, G. B.、Frank, S. A.(2002)。Who wants to work for government?。Public administration Review，62(4)，395-404。
54.	Naff, Katherine C.、Crum, John(1999)。Working for america: Does public service motivation make a difference?。Review of Public Personnel Administration，19(4)，5-16。
55.	Perry, James L.(1997)。Antecedents of Public Service Motivation。Journal of Public Administration Research and Theory，7(2)，181-197。
56.	Perry, James L.(2000)。Bringing Society in: Toward a Theory of Public-Service Motivation。Journal of Public Administration Research and Theory，10(2)，471-488。
57.	Perry, J. L.、Porter, L. W.(1982)。Factors affecting the context for motivation in public organizations。Academy of Management Review，7(1)，89-98。
58.	Rainey, Hal Griffin、Steinbauer, Paula(1999)。Galloping elephants: Developing elements of a theory of effective government organizations。Journal of Public Administration Research and Theory，9(1)，1-32。
59.	Steijn, B.(2008)。Person-Environment Fit and Public Service Motivation。International Public Management Journal，11(1)，13-27。
60.	Vandenabeele, W.(2011)。Who wants to deliver public service? Do institutional antecedents of public service motivation provide an answer?。Review of Public Personnel Administration，31(1)，87-107。
61.	Vandenabeele, W.、Scheepers, S.、Hondeghem, A.(2006)。Public service motivation in an international comparative perspective: The UK and Germany。Public Policy and Administration，21(1)，13-32。
62.	Jørgensen, Torben B.、Bozeman, Barry(2007)。Public values: An inventory。Administration & Society，39(3)，354-381。
63.	Houston, David J.(2000)。Public Service Motivation: A Multivariate Test。Journal of Public Administration Research and Theory，10(4)，713-728。
64.	Rainey, H. G.(1982)。Reward preferences among public and private managers: In searching of the service ethic。American Review of Public Administration，16(4)，288-302。
65.	孫同文、許耿銘(20140200)。橘淮為枳：公共服務動機指標適用性的分析。民主與治理，1(1)，33-52。延伸查詢
66.	Fogarty, T. J.、Dirsmith, M. W.(2001)。Organizational socialization as instrument and symbol: An extended institutional theory perspective。Human Resource Development Quarterly，12(3)，247-266。
67.	Wright, B. E.(2007)。Public service and motivation: Dose mission matter?。Public Administration Review，67(1)，54-64。
68.	Wittmer, D.(1991)。Serving the People or Serving for Pay:Reward Preferences among Government, Hybrid Sectorand Business Managers。Public Productivity and Management Review，14(4)，369-383。
69.	Buelens, M、Van den Broeck, H.(2007)。An analysis of differences in work motivation between public and private sector organizations。Public Administration Review，67(1)，65-74。
70.	Liu, B.、Tang, N.、Zhu, X.(2008)。Public service motivation and job satisfaction in China: An investigation of generalisability and instrumentality。International Journal of Manpower，29(8)，684-699。

會議論文
1.	張廷君(2011)。公務員公共服務動機結構維度及其特徵分析--基於中國福建省的數據。提昇公共管治能力2011年兩岸四地學術研討會。澳門：澳門大學。延伸查詢
2.	Steijn, B.(2006)。Public service motivation in the Netherlands。Annual Conference of the European Group of Public Administration Personnel Policies Study Group。Milan。

研究報告
1.	彭錦鵬、劉坤億(2009)。我國公務人力資源改革方向之研究。臺北：行政院研究發展考核委員會。延伸查詢

圖書
1.	Macy, J. W.(1971)。Public service: The human side of government。New York, NY：Harper and Row。
2.	Denhardt, Janet Vinzant、Denhardt, Robert B.(2011)。The New Public Service: Serving, not Steering。M.E. Sharpe。
3.	Mosher, Frederick C.(1982)。Democracy and the Public Service。Oxford University Press。
4.	Le Grand, J.(2006)。Motivation, Agency, and Public Policy: Of Knights and Knaves, Pawns and Queens。Oxford：Oxford University Press。
5.	Gaus, J. M.(1947)。Reflections on public administration。Tuscaloosa, AL。
6.	Perry, J. L.、Hondeghem, A.(2008)。Motivation in public management: The call of public service。Oxford：Oxford University Press。
7.	Snarey, J.、Vaillant, G. E.(1993)。How fathers care for the next generation: A four-decade study。Cambridge, MA：Harvard University Press。
8.	Downs, Anthony(1967)。Inside Bureaucracy。Boston, MA：Little, Brown and Company。
9.	Putnam, Robert D.(2000)。Bowling Alone: The Collapse and Revival of American Community。Simon & Schuster。

其他
1.	考試院(2008)。文官制度和考試院，http://www.exam.gov.tw/public/Data/01131175671.pdf， 2013/02/21。
2.	考選部(2011)。100年公務人員高普考試報名人數再創15年來新高, 初估平均錄取率為1.61%，http://wwwc.moex.gov.tw/main/news/wfrmNews.aspx?kind=3&menuid=42&newsid=738， 2013/03/09。延伸查詢

圖書論文
1.	Vandenabeele, W.、Horton, D.(2008)。The evolution of the British public service ethos: A historical institutional approach in explaining change。Ethics and integrity of governance: Perspectives across frontiers。Cheltenham, UK：Edward Elgar。
2.	Wise, L. R.(2000)。Public personnel motivation: The public service culture。Public Administration: Concepts and Cases。Houghton Mifflin。
3.	Boyte, H. C.、Kari, N. N.(2000)。Renewing the democratic spirit in American colleges and universities: Higher education as public work。Civic Responsibility and Higher Education。Phoenix, AZ：Oryx Press。
4.	Frederickson, H. George(1971)。Toward a new public administration。Toward a new public administration: The minnowbrook perspective。Chandler。
5.	Perry, J. L.、Vandenabeele, W.(2008)。The behavioral dynamics of public service motivation。Motivation in public management: The call of public service。Oxford：Oxford University Press。
6.	Staub, E.(1992)。The origins of caring, helping, and nonaggression: Parental socialization, the family system, schools, and cultural influence。Embracing the other: Philosophical, psychological, and historical perspectives on altruism。New York：New York University Press。
7.	Vandenabeele, W.、Van de Walle, S.(2008)。International differences in public service motivation: Comparing regions across the world。Motivation in public management: The call of public service。Oxford：Oxford University Press。
8.	Pandey, S. K.、Stazyk, E. C.(2008)。Antecedents and correlates of public service motivation。Motivation in public management: The call of public service。New York：Oxford University Press。

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	年金改革、自利傾向及自我犧牲關聯之實證研究
2.	書評：神的職業vs.人的工作：為什麼公共服務動機很重要？[Perry, James L.，«Managing Organiaztion to Sustain Passion for Public Service»(管理組織以保持對公共服務的熱情)(Cambridge University Press,，2021)]
3.	公共服務動機、人格特質及情緒智力隱性職能量表導入政府機關可行性分析
4.	2018年公務人員年金改革對我國文官態度之影響
5.	國考分發與類科對資淺公務人員轉調傾向之影響：公共服務動機為調節變項
6.	析探初任高考公務人員的工作責任、工作生活平衡及人際關係滿意度之影響
7.	公務人員基礎訓練能有效鑑別出高度公共服務動機的公務人員嗎？TGBS-Ⅲ調查資料的檢視
8.	公務人員為何沉默？公部門權力距離與員工沉默行為對工作滿意度之影響
9.	「合得來」重要嗎？公務人員個人組織配適度對工作滿意度之影響
10.	公務人員「單位離職傾向」之影響因素分析
11.	情緒智力對工作滿意度之影響：公共服務動機的中介效果與調節效果
12.	公務員社會支持、公共服務動機影響工作倦怠、離職意願之因果模式分析
13.	三等警察特考錄取人員陞職訓練評估之研究
14.	動保文官同情疲勞現象、成因、影響及因應策略之思辨
15.	繁文縟節如何影響公共服務動機？2011年臺灣文官調查資料之分析

1.	員工旅遊式教育訓練與工作投入、組織認同、員工自我提升關係之研究
2.	公民參與公共服務行為之研究─以桃園縣政府「夜天使的蛻變」計畫為例
3.	公共服務動機與基礎訓練滿意度及成效之相關研究
4.	旅館經理人教育訓練模式之個案研究

1.	官僚回應性：臺灣經驗的觀察與省思

無相關著作

1.	職場友誼對組織公民行為之影響：政治技能的調節效果分析
2.	以模糊決策樹預測臺灣加權股價走勢
3.	公務人員「單位離職傾向」之影響因素分析
4.	忙碌會計師與盈餘管理之關聯性
5.	臺灣偏鄉農村社區中、老年新住民華語讀寫教學研究
6.	便利商店集點送促銷關鍵成功因素之研究
7.	藥品專利強制授權之法律經濟分析--從Coase定理到Calabresi之道德成本
8.	企業網站特性與求職者應徵意圖：求職者人格特質的干擾角色
9.	深耕、實踐與拓邊：探索臺灣組織與經濟發展的動能
10.	國民小學教師專業學習社群對教師教學創新影響之研究：以正向心理資本為中介變項
11.	與主管越相似會讓部屬越滿意嗎？領導部屬交換理論觀點的探討
12.	石門水庫服務臺及售票站人力排班最佳化研究
13.	公司治理美學資本與組織文化、利害關係人認同關聯之研究
14.	價值導向之企業管理：以新加坡Consulus創新顧問公司為例
15.	主管正義補救對於心理契約破壞效果之作用

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫