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題名：知覺組織支持與組織公民行為之關係：以情感型組織承諾為中介變數
書刊名：管理資訊計算
作者：卓正欽／魏秀玲／郭宏偉
作者(外文)：Jhuo, Jheng-cin／Wei, Siou-ling／Guo, Hong-wei
出版日期：2015
卷期：4:1
頁次：頁28-41
主題關鍵詞：知覺組織支持；情感型組織承諾；組織公民行為；Perceived organizational support；Affective commitment to organization；Organizational citizenship behavior
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:92
  • 點閱點閱:33
許多的研究都證實，組織公民行為有利於組織的營運並提升組織的效能。本研究以社會交換理論為基礎，聚焦於探討知覺組織支持對組織公民行為的影響，以及情感型組織承諾對兩者之間的關係的中介角色。藉由收集來自台灣15家農會939份資料的分析結果證實，知覺組織支持對組織公民行為有正向的影響，以及情感型組織承諾對兩者之間的關係具有完全中介效果。本研究進一步，根據研究結果，提出對學術之貢獻以及管理意涵的探討。
Numerous studies have evidenced that organizational citizenship behavior (OCB) has positive impact on organizational operation and effectiveness. This study focuses on investigating the effects of perceived organizational support (POS) on OCB, and the mediating role that affective commitment to organization plays between the relationship of POS and OCB. Analysis of 939 surveyed data, which were collected from 15 farmer associations in Taiwan, indicates that POS not only has directly positive impact on OCB, but also has indirect influence via effective commitment. Furthermore, the contribution and managerial implications were discussed.
期刊論文
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2.Yoon, J.、Thye, S.(2000)。Supervisor support in the work place: Legitimacy and positive affectivity。Journal of Social Psychology，140(3)，295-316。  new window
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4.Moorman, R. H.、Blakely, G. L.、Niehoff, B. P.(1998)。Does Perceived Organizational Support Mediate the Relationship between Procedural Justice and Organizational Citizenship Behavior?。Academy of Management Journal，41(3)，351-357。  new window
5.Bishop, J. W.、Scott, K. D.、Burroughs, S. M.(2000)。Support, Commitment, and Employee Outcomes in a Team Environment。Journal of Management，26(6)，1113-1132。  new window
6.陳心田(20030600)。員工-主管互動、知覺組織支持、組織承諾與組織公民行為：我國科技產業研發人員之分析。交大管理學報，23(1)，27-70。new window  延伸查詢new window
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9.Byrd, M. E.(2006)。Social exchange as a framework for client-nurse interaction during public health nursing maternal-child home visits。Public Health Nursing，23(3)，271-276。  new window
10.Allen, T. D.、Rush, M. C.(1998)。The Effects of Organizational Citizenship Behavior on Performance Judgments:A Field Study and a Laboratory Experiment。Journal of Applied Psychology，83(2)，247-260。  new window
11.Cosmides, L.、Tooby, J.(1987)。Evolutionary psychology and the generation of culture, part II. Case study: A computational theory of social exchange。Ethology and Sociology，10(1-3)，51-98。  new window
12.Hutchison, S.、Garstka, M. L.(1996)。Sources of perceived organizational support: Goalsetting and feedback。Journal of Applied Social Psychology，26，1351-1366。  new window
13.O'Reilly, C.、Chatman, J.(1986)。Organizational commitment and psychological attachment: the effects of compliance, identification, and internalization on prosocial behavior。Journal of Applied Psychology，71，492-499。  new window
14.Steers, R. M.(1977)。Antecedents and outcomes or organizational commitment。Administrative Science Quarterly，22，46-56。  new window
15.Witt, L. A.(1991)。Exchange ideology as a moderator of job attitudes-organizational citizenship relationships。Journal of Applied Social Psychology，21，1490-1501。  new window
16.楊濱燦(20040800)。組織支持認知及領導者與部屬交換關係對組織公民行為影響效果之研究。臺灣管理學刊，4(2)，141-159。new window  延伸查詢new window
17.Chattopadhyay, Prithviraj(1999)。Beyond Direct and Symmetrical Effects: The Influence of Demographic Dissimilarity on Organizational Citizenship Behavior。Academy of Management Journal，42(3)，273-287。  new window
18.Guzzo, Richard A.、Noonan, Katherine A.、Elron, Efrat(1994)。Expatriate managers and the psychological contract。Journal of Applied Psychology，79(4)，617-626。  new window
19.Lambert, Susan J.(2000)。Added benefits: The link between work-life benefits and organizational citizenship behavior。Academy of Management Journal，43(5)，801-815。  new window
20.Levinson, H.(1965)。Reciprocation: The relationship between man and organization。Administrative Science Quarterly，9(4)，370-390。  new window
21.Wayne, S. J.、Shore, L. M.、Liden, R. C.(1997)。Perceptions of organizational support and leader-member exchange: A social exchange perspective。Academy of Management Journal，40(1)，82-111。  new window
22.Gouldner, A. W.(1960)。The norm of reciprocity: A preliminary statement。American Sociological Review，25(2)，161-178。  new window
23.Podsakoff, P. M.、Ahearne, M.、MacKenzie, S. B.(1997)。Organizational citizenship behavior and the quantity and quality of work group performance。Journal of Applied Psychology，82(2)，262-270。  new window
24.林鉦棽、蕭淑月、何慧清(20050300)。社會交換理論觀點下組織支持、組織知識分享行為與組織公民行為相關因素之研究：以信任與關係為分析切入點。人力資源管理學報，5(1)，77-110。new window  延伸查詢new window
25.Bateman, Thomas S.、Organ, Dennis W.(1983)。Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship"。Academy of Management Journal，26(4)，587-595。  new window
26.Rhoades, Linda、Eisenberger, Robert(2002)。Perceived organizational support: a review of the literature。Journal of Applied Psychology，87(4)，698-714。  new window
27.Katz, Daniel(1964)。The Motivational Basis of Organizational Behavior。Behavioral Science，9(2)，131-146。  new window
28.Shore, Lynn McFarlane、Wayne, Sandy J.(1993)。Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Support。Journal of Applied Psychology，78(5)，774-780。  new window
29.Eisenberger, R.、Fasolo, P.、Davis-LaMastro, V.(1990)。Perceived organizational support and employee diligence, commitment, and innovation。Journal of Applied Psychology，75(1)，51-59。  new window
30.Cropanzano, R.、Rupp, D. E.、Byrne, Z. S.(2003)。The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors。Journal of Applied Psychology，88(1)，160-169。  new window
31.Organ, Dennis W.、Ryan, Katherine(1995)。A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior。Personnel Psychology，48(4)，775-802。  new window
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33.Rhoades, Linda、Eisenberger, Robert、Armeli, Stephen(2001)。Affective Commitment to the Organization: The Contribution of Perceived Organizational Support。Journal of Applied Psychology，86(5)，825-836。  new window
34.Podsakoff, Philip M.、MacKenzie, Scott B.、Moorman, Robert H.、Fetter, Richard(1990)。Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors。The Leadership Quarterly，1(2)，107-142。  new window
35.Riggle, Robert J.、Edmondson, Diane R.、Hansen, John D.(2009)。A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research。Journal of Business Research，62(10)，1027-1030。  new window
36.Organ, Dennis W.(1990)。The motivational basis of organizational citizenship behavior。Research in Organizational Behavior，12(1)，43-72。  new window
37.Meyer, John P.、Allen, Natalie J.、Smith, Catherine A.(1993)。Commitment to Organizations and Occupations: Extension and Test of A Three-Component Conceptualization。Journal of Applied Psychology，78(4)，538-551。  new window
38.Meyer, John P.、Allen, Natalie J.(1991)。A three-component conceptualization of organizational commitment。Human Resource Management Review，1(1)，61-89。  new window
39.Mathieu, J. E.、Zajac, D. M.(1990)。A review and meta-analysis of the antecedents, correlates, and consequence of organizational commitment。Psychological Bulletin，108(2)，171-194。  new window
40.Porter, Lyman W.、Steers, Richard M.、Mowday, Richard T.、Boulian, Paul V.(1974)。Organizational commitment, job satisfaction, and turnover among psychiatric technicians。Journal of Applied Psychology，59(5)，603-609。  new window
41.Settoon, Randall P.、Bennett, Nathan、Liden, Robert C.(1996)。Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity。Journal of Applied Psychology，81(3)，219-227。  new window
42.Eisenberger, Robert、Huntington, Robin、Hutchison, Steven、Sowa, Debora(1986)。Perceived Organizational Support。Journal of Applied Psychology，71(3)，500-507。  new window
43.Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology，88(5)，879-903。  new window
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學位論文
1.李佳怡(2000)。知覺組織支持對員工工作態度影響之研究(碩士論文)。國立中山大學。  延伸查詢new window
圖書
1.Blau, Peter Michael(1964)。Exchange and Power in Social Life。John Wiley & Sons, Inc.。  new window
2.Barnard, Chester I.(1938)。The Functions of the Executive。Harvard University Press。  new window
3.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
4.Hair, Joseph F. Jr.、Black, William C.、Babin, Barry J.、Anderson, Rolph E.、Tatham, Ronald L.(2006)。Multivariate Data Analysis。Prentice-Hall。  new window
5.Mowday, R. T.、Porter, L. W.、Steers, R. M.(1982)。Employee-Organization Linkages--The Psychology of Commitment, Absenteeism, and Turnover。New York：Academic Press。  new window
6.Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。  new window
圖書論文
1.Fasolo, P. M.(1995)。Procedural justice and perceived organizational support: Hypothesized effects on job performance。Organizational politics, justice and support: Managing the social climate in the work place。  new window
2.Jones, B.、Flynn, D. M.、Kelloway, E. K.(1995)。Perception of support from the organization in relation to work stress, satisfaction, and commitment。Organizational risk factors for job stress。Washington, DC：American Psychological Association。  new window
3.Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。  new window
 
 
 
 
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