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題名：臺灣地區文化中心員工組織公民行為模型之研究
書刊名：交大管理學報
作者：鄭仁偉 引用關係／廖瓊瑤
作者(外文)：Cheng, Jen-wei／Liao, Chiung-yao
出版日期：2000
卷期：20:2
頁次：頁79-112
主題關鍵詞：組織公民行為；個人與組織配適；領導者的支持；組織公正；線性結構關係模式；Organization citizenship behavior；Person-organization fit；Leadership support；Organizational justice；LISREL
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(17) 博士論文(3) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:15
  • 共同引用共同引用:94
  • 點閱點閱:34
我國縣市文化中心肩負推動地方文化事業重任，然在組織編制受限，業務不斷成長的情況下，其工作任務的達成與其成員能否展現組織公民行為有很大關係。本文以臺灣地區二十二個縣市文化中心員工為研究對象，採用線性結構關係模式分析方法，來驗證文化中心員工之組織公民行為影響因素理論模型的合理性。分析結果顯示，個人與組織的配適、領導者的支持及組織公正三個前因變項可透過工作滿足、組織承諾的中介作用，對組織公民行為產生影響。
Cultural centers in Taiwan are responsible for promoting cultural activities and carrying out cultural construction. However, due to the limited number of employees and fast growing demand in business, the goal is hard to achieve if their employees don't act with the right organization citizenship behavior. This essay proposes a theoretical model of the organization citizenship behavior for members of the cultural centers by using person-organization fit, with leadership support, and organization justice as antecedents, job satisfaction and organization commitment as mediators, and organization citizenship behavior as the consequence. This study also uses questionnaires collected from the members of twenty-two culture centers in Taiwan to test the model. The result supports the assumption that the three antecedents affect organization citizenship behavior through the mediating of job satisfaction and organization commitment.
期刊論文
1.Bolon, D. S.(1997)。Organizational citizenship behavior among hospital employees: a multidimensional analysis involving job satisfaction and organizational commitment。Hospital and health services administration，42(2)，221-241。  new window
2.Brooke, P. P. Jr.、Russell, D. W.、Price, J. L.(1988)。Discriminant Validation of Measures of Job Satisfaction, Job Involvement and Organizational Commitment。Journal of Applied Psychology，73(2)，139-145。  new window
3.Robinson, S. L.、Morrison, E. W.(1995)。Psychological Contracts and Organizational Citizenship Behavior: The Effects of Unfulfilled Obligations on Civic Virtue Behavior。Journal of Organizational Behavior，16(3)，289-298。  new window
4.張保隆、陳澤義(19950200)。臺灣各縣市文化中心相對績效之評估。中國行政，57，31-45。  延伸查詢new window
5.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
6.McNeely, B. L.、Meglino, B. M.(1994)。The role of dispositional and situational antecedents in prosocial organizational behavior: An examination of intended beneficiaries of prosocial behavior。Journal of Applied Psychology，79(6)，836-844。  new window
7.Brown, Steven P.、Peterson, Robert A.(1993)。Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects。Journal of Marketing Research，30(1)，63-77。  new window
8.Schwarzwald, J.、Koslowsky, M.、Shalit, B.(1992)。A Field Study of Employees' Attitudes and Behaviors after Promotion Decisions。Journal of Applied Psychology，77(4)，511-514。  new window
9.Pfeffer, Jeffrey、Langton, Nancy(1993)。The effect of wage dispersion on satisfaction, productivity, and working collaboratively: Evidence from college and university faculty。Administrative Science Quarterly，38(3)，382-407。  new window
10.Schnake, M.、Cochran, D.、Dumber, M.(1995)。Encouraging organizational citizenship: The effect of job satisfaction, perceived equity and leadership。Journal of Managerial Issues，7(2)，209-221。  new window
11.Netemeyer, Richard G.、McMurrian, Robert、Boles, James S.、McKee, Daryl O.(1997)。An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context。Journal of Marketing，61(3)，85-98。  new window
12.Gerging, D. W.、Anderson, J. C.(1992)。Feeling Good-Doing Good: A Conceptual Analysis of The Mood at Work-organizational Spontaneity Relationship。Psychological Bulletin，112(2)，310-329。  new window
13.Staw, B. M.、Boettger, R. D.(1990)。Task revision: A neglected form of work performance。Academy of Management Journal，33(3)，534-559。  new window
14.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a mediator of the relationship between methods of monitoring and organization citizenship behavior。Academy of Management Journal，36(3)，527-556。  new window
15.Staw, B. M.(1984)。Organizational Behavior: A Review and Reformulation of The Field's Outcome Variables。Annual Review of Psychology，35(1)，627-666。  new window
16.林淑姬、樊景立、吳靜吉、司徒達賢(1994)。薪酬公平、程序公正與組織承諾、組織公民行為關係之研究。管理評論，13(2)，87-108。new window  延伸查詢new window
17.O'Reilly, Charles A. III、Chatman, Jennifer A.、Caldwell, David F.(1991)。People and organizational culture: a profile comparison approach to assessing person-organization fit。Academy of Management Journal，34(3)，487-516。  new window
18.Podsakoff, Philip M.、MacKenzie, Scott B.、Fetter, Richard(1993)。The impact of organizational citizenship behavior on evaluations of salesperson performance。Journal of Marketing，57(1)，70-80。  new window
19.林鉦棽(19961100)。組織公正、信任、組織公民行為之研究：社會交換理論之觀點。管理科學學報，13(3)，391-415。  延伸查詢new window
20.Yılmaz, D.、Kılıçoğlu, G.(2013)。Resistance to change and ways of reducing resistance in educational organizations。European Journal of Research on Education，1(1)，14-21。  new window
21.Brief, Arthur P.、Motowidlo, Stephan J.(1986)。Prosocial organizational behaviors。Academy of Management Review，11(4)，710-725。  new window
22.Podsakoff, Philip M.、MacKenzie, Scott B.(1994)。Organizational citizenship behaviors and sales unit effectiveness。Journal of Marketing Research，31(3)，351-363。  new window
23.Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology，68(4)，653-663。  new window
24.Van Dyne, Linn、Graham, Jill W.、Dienesch, Richard M.(1994)。Organizational citizenship behavior: construct redefinition, measurement, and validation。Academy of Management Journal，37(4)，765-802。  new window
25.Katz, Daniel(1964)。The Motivational Basis of Organizational Behavior。Behavioral Science，9(2)，131-146。  new window
26.Jones, Gareth R.、George, Jennifer M.(1998)。The Experience and Evolution of Trust: Implications for Cooperation and Teamwork。The Academy of Management Review，23(3)，531-546。  new window
27.Organ, Dennis W.、Ryan, Katherine(1995)。A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior。Personnel Psychology，48(4)，775-802。  new window
28.Konovsky, Mary A.、Pugh, S. Douglas(1994)。Citizenship behavior and social exchange。The Academy of Management Journal，37(3)，656-669。  new window
29.Podsakoff, Philip M.、MacKenzie, Scott B.、Moorman, Robert H.、Fetter, Richard(1990)。Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors。The Leadership Quarterly，1(2)，107-142。  new window
30.Organ, Dennis W.(1977)。A reappraisal and reinterpretation of the satisfaction-causes-performance hypothesis。Academy of Management Review，2(1)，46-53。  new window
31.Organ, Dennis W.(1990)。The motivational basis of organizational citizenship behavior。Research in Organizational Behavior，12(1)，43-72。  new window
32.Organ, Dennis W.、Konovsky, Mary A.(1989)。Cognitive Versus Affective Determinants of Organizational Citizenship Behavior。Journal of Applied Psychology，74(1)，157-164。  new window
33.Kristof, Amy L.(1996)。Person-organization fit: An integrative Review of its conceptualizations, measurement, and implications。Personnel Psychology，49(1)，1-49。  new window
34.Porter, Lyman W.、Steers, Richard M.、Mowday, Richard T.、Boulian, Paul V.(1974)。Organizational commitment, job satisfaction, and turnover among psychiatric technicians。Journal of Applied Psychology，59(5)，603-609。  new window
35.楊國賜(1988)。縣市文化中心的現況及其改進途徑。社會教育學刊，17，1-70。  延伸查詢new window
36.Liska, L. Z.、Wofford, J. C.(1993)。Path-Goal Theories of Leadership: A Meta-Analysis。Journal of Management，19，857-876。  new window
會議論文
1.Van Dyne, Linn、Cummings, L. L.(1990)。Extra-role Behaviors: In Pursuit of Construct and Definitional Clarity。Annual meeting of The Academy of Management。San Francisco, CA。  new window
學位論文
1.張萱儀(1996)。高科技公司研發人員組織公民行為之研究(碩士論文)。國立中央大學。  延伸查詢new window
2.梁文恒(1996)。臺灣地區各縣市文化中心經營績效之評估，0。  延伸查詢new window
3.陳仕宗(1988)。臺灣省各縣市文化中心之現況探討及其改進途徑，0。  延伸查詢new window
圖書
1.Mowday, R. T.、Porter, L.M.、Steers, R.M.(1982)。Employee organizational link ages : The psychology of commitment absenteeism, and turnover。New York：Academic Press。  new window
2.Price, James L.、Mueller, Charles W.(1986)。Handbook of organizational measurement。Pitman Publishing Inc.。  new window
3.Weiss, D. J.、Dawis, R. V.、England, G. W.、Lofquist, L. H.(1967)。Manual for the Minnesota Satisfaction Questionnaire。Minneapolis：Industrial Relations Center, University of Minnesota。  new window
4.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.(1995)。Multivariate Data Analysis: with Readings。Prentice Hall。  new window
5.王振鵠(1992)。縣市文化中心績效評估。縣市文化中心績效評估。沒有紀錄。  延伸查詢new window
6.羅文輝(1992)。民國八十年度中華民國文化發展之評估與展望。民國八十年度中華民國文化發展之評估與展望。沒有紀錄。  延伸查詢new window
其他
1.行政院文化建設委員會(1997)。文化統計，沒有紀錄。  延伸查詢new window
 
 
 
 
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