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題名：組織成員志工經驗對主觀幸福感及人際公民行為之影響--職家衝突的影響及其調節效果
書刊名：國防管理學報
作者：陳玥錡／謝加娣／羅新興 引用關係／嚴奇峰 引用關係
作者(外文)：Chen, Yueh-chi／Hsieh, Chia-ti／Lo, Hsin-hsin／Yen, Ghi-feng
出版日期：2016
卷期：37:1
頁次：頁15-29
主題關鍵詞：志工；主觀幸福感；人際公民行為；職家衝突；Volunteership；Subjective well-being；Interpersonal citizenship behavior；Work-family conflict
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:191
  • 點閱點閱:4
本研究主要探討組織成員有無從事社會志工的經驗，對個人主觀幸福感及人際公民行為之影響關係，並進一步分析職家衝突對上述關係的調節效果。分析224份回收有效問卷獲得以下發現：首先，有志工經驗的組織成員，其個人主觀幸福感與人際公民行為均高於無志工經驗者，其次，組織成員的職家衝突僅對個人主觀幸福感呈現負向影響；第三，在調節效果上，職家衝突僅對人際公民行為呈現影響，低職家衝突的組織成員相較於高職家衝突者而言，其志工經驗能更明顯提高人際公民行為。最後，本文根據研究發現提出管理上的貢獻以及對實務上的意涵。
The purposes of this study are to analyze the relationships among institutional employees’ experience of volunteership, their subjective well-being and interpersonal citizenship behavior, and further to explore the influence and moderating effect of work-family conflict. We analyzed 224 valid questionnaires and obtained the following findings: firstly, the volunteership experiences help employees to increase their subjective well-being as well as interpersonal citizenship behavior than non-volunteers; secondly, employees’ work-family conflict and subjective well-being has a negative relation; and thirdly, as for the moderating effect, employees with lower work-family conflict exhibit a higher interpersonal citizenship behavior than the employees with higher work-family conflict. Finally, we provide both theoretical contributions and practical implications based on the research findings.
期刊論文
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4.Post, Stephen G.(2005)。Altruism, Happiness, and Health: It's Good to be Good。International Journal of Behavioral Medicine，12(2)，66-77。  new window
5.Holahan, C. K.(1988)。Relation of life goals at age 70 to activity participation and health and psychological well-being among terman's gifted men and women。Psychology and Aging，3(3)，286-291。  new window
6.Wheeler, Judith A.、Gorey, Kevin M.、Greenblatt, Bernard(1998)。The beneficial effects of volunteering for older volunteers and the people they serve: A meta-analysis。The International Journal of Aging and Human Development，47(1)，69-79。  new window
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8.Emmons, R. A.(1991)。Personal striving, daily life events, and psychological and physical well-being。Journal of Personality，59(3)，453-472。  new window
9.Pasewark, W. R.、Viator, R. E.(2006)。Source of work-family conflict in the accounting profession。Behavioral Research in Accounting，18，147-165。  new window
10.Johnson, J. W.(2001)。The Relative Importance of Task and Contextual Performance Dimensions to Supervisor Judgments of Overall Performance。Journal of Applied Psychology，86(5)，984-996。  new window
11.Kopelman, R. E.、Greenhaus, J. H.、Connolly, T. F.(1983)。A Model of work, Family, and Interrole Conflict: A Construct Validation Study。Organizational behavior and human performance，32(2)，198-215。  new window
12.林南、陳志柔、傅仰止(20101200)。社會關係的類型和效應：臺灣、美國、中國大陸的三地比較。臺灣社會學刊，45，117-162。new window  延伸查詢new window
13.Thoits, Peggy A.、Hewitt, Lyndi N.(2001)。Volunteer work and well-being。Journal of Health and Social Behavior，42(2)，115-131。  new window
14.林淑姬、樊景立、吳靜吉、司徒達賢(19940700)。薪酬公平、程序公正與組織承諾、組織公民行為關係之研究。管理評論，13(2)，87-107。new window  延伸查詢new window
15.Isen, Alice M.、Levin, Paula F.(1972)。The Effect of Feeling Good on Helping: Cookies and Kindness。Journal of Personality and Social Psychology，21(3)，384-388。  new window
16.Omodei, M. M.、Wearing, A. J.(1990)。Need Satisfaction and Involvement in Personal Projects: Toward an Integrative Model of Subjective Well-being。Journal of Personality and Social Psychology，59(4)，762-769。  new window
17.林鉦棽(20050800)。組織公民行為之跨層次分析：層級線性模式的應用。管理學報，22(4)，503-524。new window  延伸查詢new window
18.Wayne, J. H.、Musisca, N.、Fleeson, W.(2004)。Considering the role of personality in the work-family experience: Relationships of the big five to work-family conflict and facilitation。Journal of Vocational Behavior，64(1)，108-130。  new window
19.Isen, A. M.、Daubman, K. A.(1984)。The influence of affect on categorization。Journal of Personality and Social Psychology，47(6)，1206-1217。  new window
20.Van Willigen, M.(2000)。Differential benefits of volunteering across the life course。The Journals of Gerontology Series B: Psychological Sciences and Social Sciences，55(5)，S308-S318。  new window
21.Organ, D. W.(1988)。A Restatement of the Satisfaction-Performance Hypothesis。Journal of Management，14(4)，547-557。  new window
22.Bateman, Thomas S.、Organ, Dennis W.(1983)。Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship"。Academy of Management Journal，26(4)，587-595。  new window
23.Graham, J. W.(1991)。An essay on organizational citizenship behavior。Employee Responsibilities and Rights Journal，4(4)，249-270。  new window
24.Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology，68(4)，653-663。  new window
25.Morrow-Howell, N.、Hinterlong, J.、Rozario, P. A.、Tang, F.(2003)。Effects of volunteering on the well-being of older adults。The Journals of Gerontology Series B: Psychological Sciences and Social Sciences，58(3)，S137-S145。  new window
26.Carlson, D. S.、Kacmar, K. M.、Williams, L. J.(2000)。Construction and initial validation of a multidimensional measure of work-family conflict。Journal of Vocational Behavior，56(2)，249-276。  new window
27.Aryee, S.、Fields, D.、Luk, V.(1999)。A cross-cultural test of a model of the work-family interface。Journal of Management，25(4)，491-511。  new window
28.Burr, J. A.、Tavares, J.、Mutchler, J. E.(2011)。Volunteering and Hypertension Risk in Later Life。Journal of Aging and Health，23(1)，24-51。  new window
29.Van Campen, C.、de Boer, A. H.、Iedema, J.(2013)。Are informal Caregivers Less Happy than Noncaregivers? Happiness and the Intensity of Caregiving in Combination with Paid and Voluntary Work。Scandinavian Journal of Caring Sciences，27(1)，44-50。  new window
30.陸洛(19980100)。中國人幸福感之內涵、測量及相關因素探討。國家科學委員會研究彙刊. 人文及社會科學，8(1)，115-137。  延伸查詢new window
31.Rim, Y.(1993)。Values, happiness and family structure variables。Personality and Individual Differences，15(5)，595-598。  new window
32.Farh, Jiing-Lih、Earley, P. Christopher、Lin, Shu-Chi(1997)。Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society。Administrative Science Quarterly，42(3)，421-444。  new window
33.Williams, Larry J.、Anderson, Stella E.(1991)。Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors。Journal of Management，17(3)，601-617。  new window
34.Greenhaus, Jeffrey H.、Beutell, Nicholas J.(1985)。Sources of Conflict between Work and Family Roles。Academy of Management Review，10(1)，76-88。  new window
35.Netemeyer, Richard G.、Boles, James S.、McMurrian, Robert(1996)。Development and validation of Work-Family conflict and Family-work conflict scales。Journal of Applied Psychology，81(4)，400-410。  new window
會議論文
1.Walz, S. M.、Niehoff, B. P.(1996)。Organizational Citizenship Behaviors and their Effect on Organizational Effectiveness in Limited-menu Restaurants。Academy of Management 56th Annual Meeting。  new window
學位論文
1.蔡明霞(2008)。臺北市立國民中學兼任行政職務之教師其角色衝突與幸福感之相關研究(碩士論文)。國立臺灣師範大學，臺北市。  延伸查詢new window
2.陳光明(2011)。志工社會支持、參與動機與投入程度關係之研究--以福智文教基金會為例(碩士論文)。國立高雄應用科技大學，高雄市。  延伸查詢new window
3.黃蒂(1988)。生命線志願工作人員工作價值與工作滿足之研究(碩士論文)。東海大學，臺中市。  延伸查詢new window
4.朱美玲(1994)。在職護理學位班學生壓力及調適之探討(碩士論文)。國立陽明大學。  延伸查詢new window
5.施孋娟(1984)。志願服務人員工作動機與工作滿足之研究(碩士論文)。東海大學，臺中市。  延伸查詢new window
6.黃鳳珠(2007)。女性軍訓教官母職角色衝突、幸福感和親子關係之相關研究(碩士論文)。國立高雄師範大學。  延伸查詢new window
圖書
1.Veenhoven, R.(1993)。Happiness in nations。Rotterdam：Risbo。  new window
2.Andrews, Frank M.、Withey, Stephen B.(1976)。Social Indicators of Well-Being。Plenum Press。  new window
3.Barnard, C. I.(1983)。The functions of the executive。Cambridge, MA：Harvard University Press。  new window
4.Kahn, Robert L.、Wolfe, Donald M.、Quinn, Robert P.、Snoek, J. Diedrick、Rosenthal, R. A.(1964)。Organizational Stress: Studies in Role Conflict and Ambiguity。Wiley。  new window
5.Hofstede, Geert H.(2001)。Culture's Consequences: Comparing Values, Behaviors, Institutions and Organisations Across Nations。Thousand Oaks：Sage Publications。  new window
圖書論文
1.Midlarsky, E.、Kahana, E.(2007)。Altruism, Well-being, and Mental Health in Late Life。Altruism and Health: Perspectives from Empirical Research。New York：Oxford University Press。  new window
 
 
 
 
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