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題名:教師情緒政治之探究:臺灣一所國民中學之個案研究
書刊名:教育學報
作者:陳幸仁 引用關係許惠茹
作者(外文):Chen, Hsin-jenHsu, Hui-ju
出版日期:2011
卷期:39:1/2
頁次:頁157-182
主題關鍵詞:情緒政治情緒勞務組織文化組織情緒規則Emotional politicsEmotional laborOrganizational cultureEmotional rules in organizations
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:195
  • 點閱點閱:109
教師是學校組織成員,不論在處理工作任務或與人互動時,都會產生各種情緒經驗,情緒於是成為教師學校組織生活的一部分。過往,在有關教育組織的研究中,甚少探討學校組織情緒這面向,但它卻值得關注。本文以台灣一所國民中學為個案,探討學校組織情緒,以及教師面對組織情緒會呈現甚麼情緒政治。為了深入了解教師在學校組織內的情緒,本研究採用深度訪談及觀察等質性研究方法蒐集資料。研究結果顯示,學校組織文化與學校組織情緒規則,往往規範學校成員的情緒,形成教師情緒勞務與情緒疏離;再者,教師反思其情緒能使他們覺醒其意識,並能把意識轉化為行動而替情緒發聲;最後,學校教師會為追求教師專業自主,能推翻舊有學校情緒政體,建構同僚專業互享機制,並累積正面的情緒知識。領導者若能適當重視教師組織情緒,可增強教師對組織的歸屬感。
Teachers are members of the school organization. No matter facing the challenge from task demands or interacting with people, they would have various emotional experiences. Emotions, therefore, become part of teachers’ school life. In spite of a great deal of studies focusing on teachers’ lives, few have paid attention to teacher emotions. This study aims to explore organizational emotions and teachers’ emotional politics in a junior high school in Taiwan, and adopts qualitative research methods (i.e., in-depth interviews and observation) to collect data for gaining deeper understanding of teacher emotions in the case school. Research findings include: (a) emotional rules embedded in both organizational culture and organization’s emotional regime regulate teacher emotions, bringing about emotional labor and emotional alienation of teachers; (b) teachers’ emotional reflection has a positive function of provoking teachers’ agency and voices; (c) for the pursuit of professional autonomy, the teacher association in the case school overturns organization’s emotional regime, constructs collegiality, and accumulates positive emotional knowledge. Finally, if school leaders value teacher emotions, teachers may in turn enhance their sense of belonging.
期刊論文
1.吳宗祐、徐瑋伶、鄭伯壎(200212)。怒不可遏或忍氣吞聲:華人企業主管威權領導與部屬憤怒反應。本土心理學研究,18,3-49。new window  延伸查詢new window
2.吳宗祐、鄭伯壎(200309)。組織情緒研究之回顧與前瞻。應用心理研究,19,137-173。new window  延伸查詢new window
3.陳幸仁(200706)。微觀政治學:一個學校行政的新興研究領域。教育行政與評鑑學刊,3,67-86。new window  延伸查詢new window
4.Nias, J.(1996)。Thinking about feeling: The emotions in teaching。Cambridge Journal of Education,26(3),293-306。  new window
5.鍾添騰(2004)。面對課程改革談校園文化的再生。台灣教育,626,44-46。  延伸查詢new window
6.Bascia, N.(2000)。The other side of the equation: Professional development and the organizational capacity of teacher unions。Educational Policy,14(3),385-404。  new window
7.江文慈(20031000)。教育改革中的教師情緒。師友月刊,436,1-5。  延伸查詢new window
8.Hargreaves, Andy(1998)。The emotional practice of teaching。Teaching and Teacher Education,14(8),835-854。  new window
9.陳清溪(20040400)。從教育改革談教師的情緒管理。研習資訊,21(2),30-36。  延伸查詢new window
10.Campbell, S.(1994)。Being dismissed: The politics of emotional experience。Hypatia,9(3),46-65。  new window
11.Winograd, K.(2003)。The functions of teacher emotions: The good, the bad, and the ugly。Teachers College Record,105(9),1641-1674。  new window
12.Ashforth, Blake E.、Humphrey, Ronald H.(1993)。Emotional labor in service roles: The influence of identify。Academy of Management Review,18(1),88-115。  new window
13.楊巧玲(20070800)。教育改革與教師工作:臺灣南部一所國中之個案研究。教育政策論壇,10(3),143-181。new window  延伸查詢new window
14.余伯泉、黃光國(19910100)。形式主義與人情關係對臺灣地區國營企業發展的影響。Proceedings of the National Science Council : Part C, Humanities and Social Sciences,1(1),1-13。  延伸查詢new window
15.吳嘉澤(20060100)。從教師的情緒勞務談對學校人力資源管理的啟示。學校行政政雙月刊,41,127-136。  延伸查詢new window
16.江文慈(20010600)。透視教學中的關鍵張力--教師情緒。師友月刊,408,43-47。  延伸查詢new window
17.廖居治(19990200)。從現代教師壓力看教師情緒管理。中等教育,50(1),29-33。new window  延伸查詢new window
18.陳幸仁(20050800)。從全球化教改風潮論校長的因應策略:Giddens「結構-行動」理論之觀點。教育政策論壇,8(2),143-174。new window  延伸查詢new window
19.蔡進雄(20050500)。勞心、勞力、勞情?--論中小學教師的情緒勞務。師友月刊,455,42-44。  延伸查詢new window
20.陳幸仁(20080300)。學校教師會運作之微觀政治分析:一所小學之個案研究。屏東教育大學學報. 教育類,30,23-54。new window  延伸查詢new window
21.Tolich, Martin B.(1993)。Alienating and Liberating Emotions at Work: Supermarket Clerks' Performance of Customer Service。Journal of Contemporary Ethnography,22(3),361-381。  new window
22.Markus, Hazel R.、Kitayama, Shinobu(1991)。Culture and the self: Implications for cognition, emotion, and motivation。Psychological Review,98(2),224-253。  new window
23.Wong, Y. H.、Chan, R. Y. K.(1999)。Relationship Marketing in China: Guanxi, Favoritism and Adaption。Journal of Business Ethics,22(2),107-188。  new window
24.吳清山、林天祐(2005)。情緒勞務。教育資料與研究,65,136。  延伸查詢new window
25.Moorman, R. H.(1993)。The influence of cognitive and affective based job satisfaction measures on the relationship between satisfaction and organizational citizenship behavior。Human relations,46(6),759-776。  new window
26.Zembylas, M.(2005)。Beyond teacher cognition and teacher beliefs: The value of the ethnography of emotions in teaching。International Journal of Qualitative Studies in Education,18(4),465-487。  new window
學位論文
1.陳怡安(1998)。遊樂事業高情緒勞務工作者情緒規則與社會化歷程之研究(碩士論文)。國立雲林科技大學,雲林。  延伸查詢new window
2.吳宗祐(1995)。組織中的情緒規則及其社會化(碩士論文)。國立臺灣大學。  延伸查詢new window
3.于家琳(2000)。中介性職務之情緒勞務、情緒規則及其社會化:以廣告業務(account)人員為例(碩士論文)。國立中山大學。  延伸查詢new window
4.蔡玉青(1999)。情緒勞務之負荷、因應策略、社會支持與情緒耗竭之相關研究--以休閒、旅館業為例(碩士論文)。國立雲林科技大學,雲林。  延伸查詢new window
圖書
1.Boler, Megan(1999)。Feeling Power: Emotions and Education。Routledge。  new window
2.Ferguson, K. E.(1984)。The feminist case against bureaucracy。Philadelphia:Temple University Press。  new window
3.Armon-Jones, C.(1986)。The social functions of emotion。The social construction of emotions。Oxford, England:Basil Blackwell。  new window
4.Barrows, A.(1996)。The light of outrage: Women, anger, and Buddhist practice。Buddhist women on the edge: Contemporary perspectives from the Western frontier。Berkeley, CA:North Atlantic Books。  new window
5.Crocco, M. S.、Munro, P.、Weiler, K.(1999)。Pedagogies of resistance: Women educator activists, 1880-1960。New York, NY:Teachers College Press。  new window
6.Goffman, E.(1959)。The presentation of self in everyday life。Garden City, NY:Doubleday。  new window
7.Harrison, B. W.(1985)。Making the connections: Essays in feminist social ethics。Boston, MA:Beacon Press。  new window
8.Jaggar, A. M.(1989)。Love and knowledge: Emotion in feminist epistemology。Gender/body/knowledge: Feminist reconstructions of being and knowing。New Brunswick, NJ:Rutgers University Press。  new window
9.Lazarus, R. S.(2001)。Relational meaning and discrete emotions。Appraisal processes in emotions: Theory, methods, research。New York, NY:Oxford University Press。  new window
10.Reddy, W. M.(2001)。The navigation of feeling: A framework for the history of emotions。Cambridge, England:New York, NY:Cambridge University Press。  new window
11.Trice, H. M.、Beyer, J. M.(1993)。The cultures of work organizations。Prentice-Hall。  new window
12.Lazarus, Richard S.(1991)。Emotion and adaptation。Oxford University Press。  new window
13.Grumet, M. R.(1988)。Bitter Milk: Women and Teaching。Amherst, MA:The University of Massachusetts Press。  new window
14.Lortie, Dan C.(1975)。School Teacher: A Sociological Study。University of Chicago Press。  new window
15.Hochschild, Arlie Russell(1983)。The Managed Heart: Commercialization of Human Feeling。University of California Press。  new window
16.Schein, Edgar H.(1992)。Organizational Culture and Leadership。Jossey-Bass。  new window
17.Hargreaves, A.(1994)。Changing teachers, changing times: Teachers' work and culture in the postmodern age。Teachers College Press:Cassell。  new window
其他
1.Rousmaniere, K.(1994)。Losing patience and staying professional: Women teachers and the problem of classroom discipline in New York City schools in the 1920s,http://www.jstor.org/stable/369228。  new window
圖書論文
1.Putnam, L. L.、Mumby, D. K.(1993)。Organizations, emotion and the myth of rationality。Emotion in organizations。London:Sage。  new window
2.Van Maanen, J.、Kunda, G.(1989)。Real Feelings: Emotional expression and organizational culture。Research in Organizational Behavior。Greenwich, CT:JAI Press。  new window
 
 
 
 
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