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題名:國際觀光旅館餐飲部廚師知識分享意圖之研究--以臺灣南部地區為例
書刊名:餐旅暨家政學刊
作者:龔玉盆劉一慧羅希哲 引用關係
作者(外文):Kung, Yu-PenLiu, Yi-HuiLou, Shi-Jer
出版日期:2007
卷期:4:2
頁次:頁145-167
主題關鍵詞:國際觀光旅館廚師知識管理知識分享意圖International tourist hotelsChefsKnowledge managementKnowledge sharing intention
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:148
  • 點閱點閱:173
本研究旨在探討國際觀光旅館餐飲部廚師知識分享意圖,先以文獻探討取得相關理論依據,再以六位資深主廚為對象進行訪談了解其知識分享內涵與現況,發展問卷,並以南部五縣市廚師為研究對象,採叢集隨機抽樣施以問卷調查,共發出370份問卷,有效回收260份,有效回收率達70.3%。所得結論如下:(一)廚師認為知識分享對自己有幫助,且願意進行知識分享。(二)影響廚師知識分享意圖的構面,依序為「分享動機」、「組織文化」、「團隊關係」。(三)不同個人屬性在「知識分享意圖」上存有顯著差異性。(四)利他互利因素、公平信任因素、管理態度因素、團員位階因素、尊重激勵因素等五個變項,能聯合預測國際觀光旅館餐飲部廚師知識分享意圖的程度。
This study aimed at investigating the knowledge sharing intention of the chefs of the restaurants of international tourist hotels. The research approaches of the study were firstly an application of literature review to achieve the evidence of theories, and then the conduction of six in-depth interviews to understand the contents of knowledge sharing of the chefs, and finally the proceeding of a questionnaire survey to collect the general viewpoints of the chefs' knowledge sharing. Employing cluster random sampling, this study took selected 260 chefs of five counties and cities in the Southern Taiwan, and distributed the questionnaire to them. Results of the study were: First, the chefs incline to think that they were willing to share their knowledge and think knowledge sharing is helpful to them. Second, the chefs think that the facets affecting their knowledge sharing intention were in such proper order of sharing motive, organizational culture and group relationship. Third, a significant difference of different individual attributes was found on the knowledge sharing intention. Fourth, the five factors including of altruist nature and mutual benefit, fair trust; management attitude, group member's rank, and respect and stimulation were found to predict the surveyed chefs' degree of knowledge sharing intention.
期刊論文
1.Quinn, James Brian、Anderson, Philip、Finkelstein, Sydney(1996)。Managing Professional Intellect: Making the Most of the Best。Harvard Business Review,74(2),71-80。  new window
2.Davenport, T. H.(1997)。Ten principles of knowledge management and four case studies。Knowledge and Process Management,4(3),187-208。  new window
3.袁子涵(20010900)。促進虛擬學習社群的知識分享。管理雜誌,327,148-152。  延伸查詢new window
4.Senge, Peter M.(1997)。Sharing Knowledge。Executive Excellence,14(11),17-18。  new window
5.Roberts, B.(2000)。Pick Employees' Brains。Human Resource Magazine,45(2),115-120。  new window
6.游玉梅(19991000)。二十一世紀人力資源發展的新策略。公務人員月刊,40,24-30。  延伸查詢new window
7.Jehn, K. A.、Shah, P. P.(1997)。Interpersonal relationships and task performance: An examination of mediating processes in friendship and acquaintance groups。Journal of Personality and Social Psychology,72(4),775-790。  new window
8.Hendriks, P.(1999)。Why share knowledge? The influence of ICT on the motivation for knowledge sharing。Knowledge and process management,6(2),91-100。  new window
9.Wijnhoven, F.(1998)。Knowledge Logistic in Business Contexts: Analyzing and Diagnosing Knowledge Sharing by Logistic Concepts。Knowledge and Process Management,5(3),143-157。  new window
學位論文
1.何素華(2001)。企業推行知識分享之研究--以旺宏電子公司內部單位為例(碩士論文)。國立交通大學。  延伸查詢new window
2.徐楊順(2001)。知識分享意願、組織公平與信任關係之研究(碩士論文)。朝陽科技大學。  延伸查詢new window
3.吳有順(2000)。網路社群知識分享過程之研究--以企業管理教學網站為例(碩士論文)。國立政治大學,台北。  延伸查詢new window
4.王文彥(2002)。知識分享内外在動機與知識分享行為之研究--以A 公司為例(碩士論文)。國立中央大學。  延伸查詢new window
5.劉清華(2002)。台中市國際觀光旅館業員工知識分享意願之研究(碩士論文)。朝陽科技大學。  延伸查詢new window
圖書
1.王如哲(2000)。知識管理的理論與應用--以教育領域及其革新為例。臺北市:五南。new window  延伸查詢new window
2.陸谷孫(1992)。英漢大辭典。臺北:臺灣東華書局。  延伸查詢new window
3.宋偉航(1998)。智慧資本。智庫股份有限公司。  延伸查詢new window
4.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
5.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
其他
1.Thomas,H.D. ; Laurence,P.(1998)。知識管理:企業組織如何有效運用知識。  延伸查詢new window
2.郭美資(2005)。組織內知識分享意願影響因素之研究--以高中職導師為例。new window  延伸查詢new window
3.陳泰明(2000)。分享知識的企業。  延伸查詢new window
4.陳登偉(2005)。個人特質、激勵動機對成員知識分享意願之探討--以台灣、上海補習教育事業為例。  延伸查詢new window
5.董時叡(2001)。農業知識衍生者電腦網路知識分享意願研究。  延伸查詢new window
6.鄭天明、陳桓敦、周明智(2001)。知識管理導入「國際觀光旅館業」之研究。  延伸查詢new window
7.魏永篤(1999)。知識世紀與終身學習之未來趨勢。  延伸查詢new window
8.蘇柏州(2001)。企業員工知識分享意願因素之研究。  延伸查詢new window
9.Hidding, G. J. ; Catterall, S. M.(1998)。Andersen consulting reforms its recruitment。  new window
10.Schein, E. H.(1996)。Three cultures of management: The key to organizational learning。  new window
11.Schneider, J. ; Cook, K.(1995)。Status inconsistency and gender: combining revisited。  new window
12.Stott, K. ; Walker, A.(1995)。Teams, teamwork and teambuilding: The manager’s complete guide to teams in organizations。  new window
13.Yang, J.T. ; Wan, C.S.(2004)。Advancing organizational effectiveness and knowledge management implementation。  new window
 
 
 
 
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