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題名：生涯人際能力與工作績效、生涯滿足之關係
書刊名：亞太經濟管理評論
作者：楊育儀 引用關係
出版日期：2014
卷期：18:1
頁次：頁41-64
主題關鍵詞：生涯成功；生涯支持關係；工作特性；職場人際交友；社會資本；Career success；Career support relationships；Job characteristics；Networking at work；Social capital
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  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:60
  • 點閱點閱:25
本研究探討金融產業第一線服務人員生涯人際能力與生涯成功的關係，旨在檢視生涯發展歷程中的人際向度對短期工作表現及長遠生涯發展之影響。在研究方法上，總計蒐集109份來自金融專員的有效問卷，採結構方程模式分析理論模式適配度；為強化研究結果之解釋，接續進行13位金融專員的質性訪談以呈現與每天工作和生涯經驗密切有關的脈絡現象。研究結果指出，「和鞏固聚合式社會資本有關」的生涯人際能力對金融專員的脈絡績效有正向影響，「和拓展橋接式社會資本有關」的生涯人際能力有助於任務績效，然而，生涯滿足與此兩類生涯人際能力之間的關係得到部分支持，僅反映在和聚合式社會資本有關的影響效應。這些發現指出當前金融產業特性，亦即聚合式和橋接式社會資本兩者在顧客導向、高情緒勞務環境下皆對員工生涯成功有著重要性。最後，本研究綜合質性和量化發現提出賡續研究及管理建議。
This study, with a focus on the relational dimension in career development, explored the relationships between employees' interpersonal competencies for career and their perception of career success. Methodologically, quantitative data were collected from 109 bank personnel in Taiwan, and structural equation modeling was employed to examine the hypothesized relationships of the variables. In addition, qualitative data were given to enrich our theoretical understanding of the context where the findings were analyzed and demonstrated within 13 bank personnel's daily work and career experiences. Quantitative results showed that work contexts should be taken into account, while linking two dimensions of interpersonal competencies for career (i.e. bonding and bridging social capital) to three indicators of career success (i.e. career satisfaction, task performance, and contextual performance). Statistically, a significant relationship was found between the bank personnel's competencies for bonding social capital and contextual performance. The relationship between the bank personnel's competencies for bridging social capital and task performance was significant as well. However, the relationships between the competencies for bonding or bridging social capital and career satisfaction were only partially supported. Qualitative results provided another source of findings supporting these quantitative results, and also highlighted direction for further investigations. Implications for human resource management were recommended.
期刊論文
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8.楊育儀、許茂雄(20130900)。半導體工程師的生涯人際能力及其生涯成功分析。多國籍企業管理評論，7(2)，111-126。new window  延伸查詢new window
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12.Hoye, G.、Hooft, E. A.、Lievens, F.(2009)。Networking as A Job Search Behaviour: A Social Network Perspective。Journal of Occupational and Organizational Psychology，82(3)，661-682。  new window
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16.施智婷、林鉦棽(20120200)。領導成員交換關係、心理契約滿足與組織公民行為理論模型驗證：資源配置與社會資本觀點。管理學報，29(1)，1-16。new window  延伸查詢new window
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19.陳心田(20031000)。人際網絡、網絡利益與事業生涯成功。管理評論，22(4)，101-127。new window  延伸查詢new window
20.Kidd, Jennifer M.、Jackson, Charles、Hirsh, Wendy(2003)。The Outcomes of Effective Career Discussion at Work。Journal of Vocational Behavior，62(1)，119-133。  new window
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會議論文
1.楊育儀(2012)。護理人員職場壓力來源分析及其生涯支持網絡發展之初探研究。2012年工業衛生暨環境職業醫學國際研討會，高雄醫學大學 。高雄。  延伸查詢new window
2.楊育儀、陳世宗(2013)。醫護專業工作者生涯壓力經驗及其差異分析。2013工業衛生暨環境職業醫學國際學術研討會，國立臺灣大學醫學院 。台北市。  延伸查詢new window
學位論文
1.邵秀玲(2005)。以社會資本觀點探討中階主管之事業生涯成功與工作績效(碩士論文)。國立中山大學。  延伸查詢new window
2.Yang, Y.(2009)。Effective Informal Career Support at Work: Bonding and Bridging Social Capital(博士論文)。University of London。  new window
圖書
1.Kidd, J. M.(2006)。Understanding Career Counselling: Theory, Research and Practice。London：Sage。  new window
2.Creswell, John W.、Plano Clark, Vicki L.(2007)。Designing and conducting mixed methods research。Sage Publications。  new window
圖書論文
1.Argyle, Michael(1992)。Benefits Produced by Supportive Social Relationships。The Meaning and Measurement of Social Support。New York：Hemisphere。  new window
2.Krackhardt, D.(1994)。The strength of Strong Ties: The Importance of Philos in Organizations。Networks and Organizations: Structure, Form, and Action。Boston, MA。  new window
3.Burt, Ronald S.(2001)。Structural Holes Versus Network Closure as Social Capital。Social Capital: Theory and Research。New Jersey：Transaction Publishers。  new window
4.West, S. G.、Finch, J. F.、Curran, P. J.(1995)。Structural equation models with nonnormal variables: Problems and remedies。Structural equation modeling: Concepts, issues, and applications。Sage。  new window
5.Campbell, John P.(1990)。Modeling the performance prediction problem in industrial and organizational psychology。Handbook of Industrial and Organizational Psychology。Consulting Psychologists Press。  new window
 
 
 
 
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