臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：連鎖便利商店督導效能、關係連結與關係品質之關聯性研究
書刊名：高應科大人文社會科學學報
作者：劉慶洲／黃建榮 引用關係／戴鄂
作者(外文)：Liu, Ching-chou／Huang, Chien-jung／Di, Eh
出版日期：2009
卷期：6:1
頁次：頁117-139
主題關鍵詞：連鎖便利商店；督導效能；關係連結；關係品質；Convenience chain stores；Supervisory effectiveness；Relationship bonds；Relationship quality
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:573
  • 點閱點閱:31
期刊論文
1.Anderson, J. C.、Narus, J.(1990)。A Model of Distribution Firm and Manufacturer Working Relationships。Journal of Marketing，54(1)，42-58。  new window
2.Rodriguez, C. M.、Wilson, D. T.(2002)。Relationship Bonding and Trust as Foundation for Commitment in International Strategic Alliances, USA-Mexico: A Latent Variable Structural Modeling Approach。Journal of International Marketing，10(4)，53-76。  new window
3.Anderson, E.、Chu, W.、Weitz, B. A.(1987)。Industrial Purchasing: An Empirical Exploration of the Buy Class Framework。Journal of Marketing，51(3)，71-86。  new window
4.Lin, N. P.、Weng, J. C. M.、Hsieh, Y. C.(2003)。Relational Bonds and Customer’s Trust and Commitment: A Study on the Moderating Effects of Web Site Usage。The Service Industries Journal，23(3)，103-124。  new window
5.Wilson, D. T.、Mummalaneni, V.(1986)。Bonding and Commitment in Buyer-Seller Relationships: A Preliminary Conceptualization。Industrial Marketing and Purchasing，1(3)，44-58。  new window
6.Weitz, B. A.、Jap, S. D.(1995)。Relationship Marketing and Distribution Channel。Journal of the Academy of Marketing Science，23，305-320。  new window
7.劉慶洲、黃建榮(20070600)。連鎖便利商店督導效能與加盟意向之關係：關係連結之中介效果。永達學報，8(1)，31-42。  延伸查詢new window
8.Liljander, V.、Strandvik, T.(1995)。Estimating Zones of Tolerance in Perceived Service Quality。International Journal of Service Industry Management，4(2)，6-28。  new window
9.Cravens, D. W.(1995)。Introduction to the Special Issue。Journal of the Academy of Marketing Science，23(3)，235-249。  new window
10.Anderson, L. M.、Bateman, T. S.(1997)。Cynicism in the Workplace: Some Causes and Effect。Journal of Organizational Behavior，18(5)，449-469。  new window
11.關復勇、鍾昆原、黃建榮(20020900)。連鎖便利商店內部行銷、督導效能與關係連結之關連性研究。人力資源管理學報，2(3)，65-83。new window  延伸查詢new window
12.Ganster, D. C.、Hennessey, H. W.、Luthans, F.(1983)。Social Desirability Response Effects: Three Alternative Models。The Academy of Management Journal，26(2)，321-331。  new window
13.Williams, L. J.、Cote, J. A.、Buckley, M. R.(1989)。Lack of Method Variance in Self-reported Affect and Perceptions at Work-Reality or Artifact?。Journal of Applied Psychology，74(3)，462-468。  new window
14.陳正男、曾倫崇、張婷玥(20010900)。連鎖便利商店服務品質、服務滿意度與加盟意向之關連性研究。產業金融季刊，112，86-105。  延伸查詢new window
15.Roberts, K. S.、Varki, R.、Brodie, R.(2003)。Measuring the quality of relationships in customer services: An empirically study。European Journal of Marketing，37(1)，169-196。  new window
16.Frazier, Gary L.、Spekman, Robert E.、O'Neal, Charles R.(1988)。Just-in-Time Exchange Relationships in Industrial Markets。Journal of Marketing，52(4)，52-67。  new window
17.Evans, J. R.、Laskin, R. L.(1994)。The relationship marketing process : a conceptualization and application。Industrial Marketing Management，23(5)，439-452。  new window
18.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
19.Anderson, J. C.、Narus, J. A.(1984)。A Model of the Distributor'€™s Perspective of Distributor-Manufacturer Working Relationship。Journal of Marketing，48(3)，62-74。  new window
20.Tam, Jackie L. M.、Wong, Y. H.(2001)。Interactive Selling: A Dynamic Framework for Services。Journal of Services Marketing，15(5)，379-396。  new window
21.Solberg, C. A.、Nes, E. B.(2002)。Exporter Trust, Commitment and Marketing Control in Integrated and Independent Export Channels。International Business Review，11(4)，385-406。  new window
22.Gadde, Lars-Erik、Snehota, Ivan(2000)。Making the Most of Supplier Relationships。Industrial Marketing Management，29(4)，305-316。  new window
23.Emmelhainz, M. A.、Kavan, C. B.(1999)。Using Information as a Basis for Segmentation and Relationship Marketing: A Longitudinal Case Study of a Leading Financial Service Firm。Journal of Market-Focused Management，4(2)，161-177。  new window
24.周逸衡、黃盈裕、施清仁(20020700)。配銷商與經銷商之關係連結研究--以電腦週邊產品銷售產業為例。東海管理評論，4(1)，55-90。new window  延伸查詢new window
25.Smith, J. Brock(1998)。Buyer-seller Relationships: Bonds, Relationship Management, and Sex-Type。Canadian Journal of Administrative Sciences，15(1)，76-92。  new window
26.Russell, R. F.(2001)。The role of values in servant leadership。Leadership and Organization Development Journal，22(2)，76-84。  new window
27.Chen, M. J.、Farh, J. L.、MacMillan, I. C.(1993)。An exploration of the expertness of outside informants。Academy of Management Journal，36(6)，1614-1632。  new window
28.Dorsch, M. J.、Swanson, S. R.、Kelley, S. W.(1998)。The role of relationship quality in the stratification of vendors as perceived by customers。Journal of the Academy of Marketing Science，26(2)，128-142。  new window
29.Frazier, Gary L.(1983)。Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective。Journal of Marketing，47(4)，68-78。  new window
30.Dwyer, F. Robert、Schurr, Paul H.、Oh, Sejo(1987)。Developing Buyer-Seller Relationships。Journal of Marketing，51(2)，11-27。  new window
31.Moorman, Christine、Zaltman, Gerald、Deshpande, Rohit(1992)。Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations。Journal of Marketing Research，29(3)，314-328。  new window
32.Crosby, Lawrence A.、Evans, Kenneth R.、Cowles, Deborah(1990)。Relationship Quality in Services Selling: An Interpersonal Influence Perspective。Journal of Marketing，54(3)，68-81。  new window
33.Gladstein, Deborah L.(1984)。Groups in Context: A Model of Task Group Effectiveness。Administrative Science Quarterly，29(4)，499-517。  new window
34.Williamson, Oliver E.(1979)。Transaction-Cost Economics: The Governance of Contractual Relations。The Journal of Law and Economics，22(2)，233-261。  new window
35.Roberts, Mary Lou、Wortzel, Lawrence H.(1979)。New Life-Style Determinants of Women's Food Shopping Behavior。Journal of Marketing，43(3)，28-39。  new window
36.Peltier, J. W.、Westfall, J. E.(2000)。Dissecting the HMO-benefits managers relationship: What to measure and why?。Marketing Health Services，20(2)，4-13。  new window
37.Anderson, Erin、Weitz, Barton(1992)。The use of pledges to build and sustain commitment in distribution channels。Journal of Marketing Research，29(1)，18-34。  new window
38.Wilson, David T.(1995)。An integrated model of buyer-seller relationships。Journal of the Academy of Marketing Science，23(4)，335-345。  new window
39.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing，58(3)，20-38。  new window
40.Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management，12(4)，531-544。  new window
41.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23(1)，77-98。new window  延伸查詢new window
42.許金田、胡秀華、凌孝綦、鄭伯壎、周麗芳(20041200)。家長式領導與組織公民行為的關係：上下關係品質之中介效果。交大管理學報，24(2)，119-149。new window  延伸查詢new window
43.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing，56(3)，55-68。  new window
44.黃識銘、余泰魁(20060700)。關係連結與未來關係互動之研究--關係品質中介效果。管理與系統，13(3)，265-292。new window  延伸查詢new window
45.Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology，88(5)，879-903。  new window
會議論文
1.黃鵬飛(2000)。流通業如何藉由關係行銷提昇競爭力。第四屆中華民國商業流通硏討會，177-204。  延伸查詢new window
研究報告
1.Han, S. L.(1992)。Antecedents of Buyer-seller Long-term Relationships: An Exploratory Model of Structural Bonding and Social Bonding and Social Bonding。University Park, PA：Penn State University。  new window
學位論文
1.王憶茹(1998)。有線電視系統關係行銷之研究--以大台北地區為例(碩士論文)。文化大學。  延伸查詢new window
2.Mummalaneni, V.(1987)。The Influence of a Close Personal Relationship between the Buyer and the Seller on the Continued Stability of Theory Role Relationships(博士論文)。Pennsylvania State University，University Park。  new window
3.林琨堂(1997)。企業主管領導型態與員工溝通滿足及領導效能之關係研究--以台糖公司為例(碩士論文)。國立成功大學。  延伸查詢new window
4.張瑞玲(1994)。商業銀行零售金融關係行銷之研究(碩士論文)。國立政治大學。  延伸查詢new window
5.蔡青宏(1996)。企業主管領導效能評量之研究(碩士論文)。國立成功大學。  延伸查詢new window
圖書
1.Turner, R. H.(1970)。Family Interaction。New York：John Wiley & Sons。  new window
2.Kerlinger, F. N.(1986)。Foundations of Behavior Research。NY。  new window
3.Berry, L. L.、Parasuraman, A.、Zeithaml, V. A.(1991)。Marketing Services: Competing through Quality。New York：The Free Press。  new window
4.黃俊英、林震岩(1994)。SAS精析與實例。臺北市：華泰書局。  延伸查詢new window
5.Robbins, S. P.(2002)。Organizational Behavior。Prentice Hall。  new window
6.Yukl, Gary A.(2006)。Leadership in Organizations。Prentice Hall。  new window
7.Stogdill, Ralph Melvin(1974)。Handbook of leadership: A Survey of Theory and Research。New York, NY：Free Press。  new window
8.Thibaut, John W.、Kelley, Harold H.(1959)。The Social Psychology of Groups。John Wiley & Sons, Inc.。  new window
9.Kotler, Philip(2000)。Marketing Management: Analysis, Planning, Implementation and control。Englewood Cliffss, New Jersey：Prentice Hall。  new window
10.Zeithaml, Valarie A.、Bitner, Mary Jo(2000)。Service marketing: Integrating customer focus across the firm。McGraw-Hill。  new window
11.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
圖書論文
1.McCall, G. J.(1970)。The social organization of relationships。Social Relationships。Chicago, IL：Aldine Publishing Company。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
1. 部屬啊！您有做自己的機會嗎？尚嚴、專權雙元領導與部屬任務績效之關聯性：以情緒調節策略揭開潘朵拉的盒子
2. 部屬難為：領導者利組織不道德行為與部屬離職傾向、越級建言、主管導向組織公民行為與沉默行為之關係：以領導者-部屬交換關係為調節效果
3. 設計思考提升學習動機與問題解決信心--臺灣大學生學習設計思考課程的實證分析
4. 高雄市鳳山運動園區使用者關係品質、滿意度與忠誠度之實證研究
5. 國際觀光旅館職場友誼與工作表現關係之探討--以卓越能力商數為中介變項
6. 仁慈領導雙構面模式之再探：內涵釐清與量表建構
7. 青少年社會網絡指標及幽默表現風格之交互作用影響與被霸凌經驗之關係
8. 雙重身分的挑戰：軍隊社會工作實務的倫理議題
9. 中高齡職涯未來時間觀、職場成功老化和就業力之關係--探討工作要求與資源的調節式中介作用
10. 居服員留任傾向之研究
11. 國中生所知覺到的教師自主支持、自我效能、任務價值對學習投入之影響
12. 病患不文明行為對情緒調節的影響：壓力心態與顧客導向的調節式中介模式
13. 重度工作投資與工作倦怠：健康促進與心理資本扮演之調節角色
14. 就事論事或將心比心？顧客不當對待與員工身心壓力的情緒歷程：壓力源評估與同理心特質的調節效果
15. 越南臺商外派人員之領導部屬交換對職場偏差行為之影響--以外在工作價值與工作不安全感為調節變項
 
無相關著作
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：1459（臺灣：1453，外國：6） ／ 本年度總使用人次：1855660 ／ 訪客人次（自102年09月）：67652876
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上