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題名：臺北市遊民社會福利需求之研究
作者：王淑楨
作者(外文)：WANG, SHU-CHEN
校院名稱：東海大學
系所名稱：社會工作學系
指導教授：曾華源
學位類別：博士
出版日期：2016
主題關鍵詞：遊民；社會福利需求；社會福利服務；Homeless；Social Welfare Need；Social welfare services
原始連結：連回原系統網址new window
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本研究旨在了解遊民的福利需求，並考驗不同遊民性別、年齡、婚姻狀況、子女數、教育程度與戶籍地等背景變項在遊民的福利需求的差異情形，並且探討遊民福利需求之相關性，最後發展遊民福利服務之工作模式。
本研究以臺北市萬華區、中正區與大同區三大區的遊民為研究對象，在量化部分以「基本資料調查」、「臺北市街友福利需求問卷」與「焦點座談問卷」為研究工具，並以文獻探討法、問卷法、調查法、焦點座談法、統計法等作為研究方法。在質性部分則進行三場共15名遊民的焦點座談與兩場遊民實務社會工作者共4名的焦點座談，茲將量化研究與質化研究的研究結論說明如下：
一、臺北市遊民福利需求現況(量化研究結果)
(一)醫療需求部分前三名為：「有健康檢查的需求」、「有牙齒醫療(洗牙、假牙、植牙、蛀牙治療)的需求」、「有恢復健保的需求」。
(二)生活、經濟補助需求前三名為：「有生活經濟補助福利需求」、「有繳納健保費用補助福利需求」、「有租屋補助福利需求」。
(三)就業需求前三名：「有政府提供工作的需求(代賑工、協調企業給職缺)福利需求、「有勞動局主動出來提供就業服務需求」、「有職業介紹的需求」。
(四)學習需求前三名：「有學習管道福利需求」、「有輔導取得專業證照(廚師、居家服務員、理髮等)福利需求」、「有法律常識教育福利需求」。
(五)支持需求前三名：「有社工員/師關心福利需求」、「有朋友互相照顧福利需求」、「有社區民眾不要歧視(不驅趕、不傷害)福利需求」。
二、焦點座談部分(質化研究結果)
(一)遊民的福利需求之焦點座談
1.醫療福利需求
根據十五位遊民的焦點座談資料顯示，遊民的「醫療」需求包括義診、免費健康檢查、假日就醫欠單(掛帳單)服務、恢復健保、皮膚、蜂窩性組織炎治療、精神疾病、高血壓、戒治、慢性病治療、中風、貧血、復健、腸胃、感冒、牙齒、心臟、內科、營養、眼科、憂鬱症與醫療外展等健康問題的福利需求。
2.生活、經濟補助福利需求
根據十五位遊民的焦點座談資料顯示，遊民的「生活、經濟補助」福利需求包括休閒娛樂、悠遊卡補助、生活補助、健保欠費的分期繳納寬限、健保補助、固定住所、租金、衣物、用餐、安置需求、悠遊卡儲值、平價住宅、協助租屋、飲食、清潔等的福利需求。
3.就業福利需求
根據十五位遊民的焦點座談資料顯示，遊民的就業福利需求包括舉牌、出陣頭、粗工、臨時工、提供就業資訊、清潔工、園藝、除草、小販、舉牌、代賑工、政府提供就業資訊或機會、主動出來提供就業機會、政府跟企業合作提供就業職缺的福利需求。
4.學習福利需求
根據十五位遊民的焦點座談資料顯示，遊民在學習部分較沒有急迫性的渴望，主因大多無穩定性的經濟來源，生活的不確定性使其無力思考學習需求。
5.支持福利需求
根據十五位遊民的焦點座談資料顯示，遊民的「支持」包括社工、志工、不要歧視、不要驅趕或噴水、警察不要打擾睡覺或頻繁的臨檢、警察不要用暴力行為對待、家人與遊民朋友等的福利需求。
(二)遊民實務社工部分的焦點座談
1.遊民的醫療福利需求
根據四位遊民實務工作者的焦點座談資料顯示，實務工作者認為遊民在「醫療」福利需求部分遊民目前有精神疾病、戒治、醫療外展、身心科、高血壓、外科、皮膚科、牙齒、肺結核、醫療掛帳單、感冒、外傷、蜂窩性組織炎、慢性病醫療、心臟病等的福利需求。
2.遊民的生活、經濟補助福利需求
根據四位遊民實務工作者的焦點座談資料顯示，實務工作者認為遊民在「生活、經濟補助」福利需求包括急難金、證件辦理規費、物資、食品、便當、租金補助、醫療差額補助、生活物資的提供、悠遊卡儲值、生活經濟補助、協助租屋、協助取得福利身分等的福利需求。
3.遊民的就業福利需求
根據四位遊民實務工作者的焦點座談資料顯示，實務工作者認為遊民在「就業」福利需求包括代賑工、粗工、清潔工、陣頭、臨時工、導覽員、藝術創作、舉牌等的福利需求與福利服務的提供。
4.遊民的學習福利需求
根據四位遊民實務工作者的焦點座談資料顯示，實務工作者認為遊民在「學習」福利需求有挫折忍耐度或危機處理訓練學習需求，但有三位社工認為遊民的學習需求較不急迫，主因遊民無法處理當下的生活困境，較不會考量到學習的需求部分。
5.遊民的支持福利需求
根據四位遊民實務工作者的焦點座談資料顯示，實務工作者認為遊民在「支持」福利需求除了家人、社工、遊民的朋友、社區居民、諮商師以及遊民間的資源網絡等都是必要的支持需求，因為遊民需要投入心力培養信任關係，並非短期間就可以處理遊民的問題，而這些支持需求的服務是需要專業間一起努力的部分。
三、推論統計結論
(一)不同背景變項之遊民在福利需求上之差異性研究
1.不同性別之遊民在福利需求之差異性研究
(1)不同性別之遊民在福利需求之「醫療需求」部分受支持
(2)不同性別之遊民在福利需求之「生活、經濟需求」部分受支持
(3)不同性別之遊民在福利需求之「就業服務需求」部分受支持
(4)不同性別之遊民在福利需求之「學習服務需求」未受支持
(5)不同性別之遊民在「支持服務需求」部分受支持
2.不同年齡之遊民在福利需求之差異性研究
(1)不同年齡之遊民在「醫療福利需求」部分受支持
(2)不同年齡之遊民在「生活、經濟補助福利需求」部分達顯著差異
(3)不同年齡之遊民在「就業福利需求」部分受支持
(4)不同年齡之遊民在「學習需求」部分受支持
(5)不同年齡之遊民在「支持需求」未受支持
3.不同婚姻狀況之遊民在福利需求之差異性研究
(1)不同婚姻狀況之遊民在「醫療福利需求」部分受支持
(2)不同婚姻狀況之遊民在「生活、經濟補助福利需求」部分受支持
(3)不同婚姻狀況之遊民在「就業福利需求」未受支持
(4)不同婚姻狀況知遊民在「學習需求」未受支持
(5)不同婚姻狀況之遊民其「支持需求」部分受支持
4.不同子女數之遊民在福利需求之差異性研究
(1)不同子女數之遊民在「醫療福利需求」部分受支持
(2)不同子女數之遊民在「生活、經濟補助福利需求」未受支持
(3)不同子女數之遊民在「就業需求」部分受支持
(4)不同子女數之遊民在「學習需求」未受支持
(5)不同子女數之遊民在「支持需求」部分受支持
5.不同教育程度之遊民在福利需求之差異性研究
(1)不同教育程度之遊民在「醫療福利需求」未受支持
(2)不同教育程度之遊民在「生活、經濟補助福利需求」部分受支持
(3)不同教育程度之遊民在「就業福利需求」未受支持
(4)不同教育程度之遊民在「學習福利需求」部分受支持
(5)不同教育程度之遊民在「支持福利需求」部分受支持
6.不同戶籍地之遊民在福利需求之差異性研究
(1)不同戶籍地之遊民在「醫療福利需求」部分受支持
(2)不同戶籍地之遊民在「生活、經濟補助福利需求」部分受支持
(3)不同戶籍地之遊民在「就業福利需求」未受支持
(4)不同戶籍地之遊民在「學習福利需求」部分受支持
(5)不同戶籍地之遊民在「支持福利需求」未受支持
(三)遊民之福利需求相關情形分析：投入個人背景變項與福利需求考驗五個分量表，結果在遊民個人背景變項與福利需求間在性別與醫療、子女數與醫療福利需求、子女數與支持福利需求、婚姻狀況與生活經濟補助福利需求、戶籍地與學習福利需求、「年齡」與就業福利需求等呈現部分相關性。
(四)遊民福利需求之工作預測模式分析
1.遊民的「無子女數」背景變項預測遊民之「醫療福利需求」為2.0％。
2.遊民「30歲以下」背景變項預測「生活與經濟補助福利需求」為2.7％。
3.遊民「「年齡」」與「性別」背景變項預測「就業福利需求」，前者預測力為3.2％，後者為1.7％。
4.遊民「國中畢業(含以下)」背景變項預測「學習福利需求」為1.4％。
5.遊民「沒有子女數」背景變項預測「支持福利需求」為3.4％。。
針對本研究的發現與結論，本研究對臺北市衛生局、社會局、勞動局、教育局、警察局、消防局、衛生福利部等提出建議，以滿足遊民各項福利需求。
This study is intended to understand the welfare needs of the homeless. The genders, age groups, marital status, numbers of children, educational backgrounds and domiciles of homeless people are taken into consideration to examine the relations between homeless people’s welfare needs in order to predict the operating modes of welfare services for the homeless.
This study was conducted on the homeless people in Wanhua, Zhongzheng and Datong Districts of Taipei City. A basic information survey” a questionnaire on the welfare needs of homeless people in Taipei Cit and a focus group discussion questionnaire were administered. Literature review, questionnaire, survey, focus group discussion and statistic methods were adopted. At the same time, three sessions of focus group discussion involving fifteen homeless people and two attended by four experienced social workers were conducted to establish qualitative data. The conclusions from quantitative and qualitative researches are as follows:
1. The current welfare needs of homeless people and available welfare services in Taipei City (results of quantitative research)
(1) Analysis of the current welfare needs of homeless people in Taipei City
(1)The top three medical care needs are physical examination, dental care (teeth cleaning, false teeth, dental implants, dental cavity treatment) and resumption of National Health Insurance coverage.
(2)The top three types of daily life and economic assistance needed are daily life economic assistance, National Health Insurance premium subsidies and home rental subsidies.
(3)The top three employment assistance needs are jobs provided by the government (jobs offered by the government and those provided by private enterprises under government coordination), jobs offered by the Department of Labor and jobs available through employment agencies.
(4)The top three skill-learning needs are availability of learning channels, assistance in acquisition of professional licenses (cook, home care worker, barber/hairdresser) and legal knowledge training.
(5)top three moral support needs are care from social workers, friendships and no discrimination from other people (no chasing away or harm).
2. Focus group discussion (results of qualitative research)
(1) Focus group discussion on the welfare needs of homeless people
A. The results from the focus group discussion sessions with fifteen homeless people indicate that the medical care homeless people need include free medical consultation, fee physical checkups, allowing homeless people to owe expenses when seeking medical care on holidays, resumption of National Health Insurance coverage, medical care for skin problems, cellulitis, mental problems, high blood pressure, drug or alcohol addiction, chronic diseases, strokes, anemia, gastrointestinal problems, colds, dental problems, heart diseases, internal diseases, undernourishment problems, eye problems, depression as well as rehabilitation and medical outreach.
B. Daily life and economic assistance and corresponding welfare needs services
The results from the focus group discussion sessions with fifteen homeless people indicate that the needs of homeless people for daily life and economic assistance include recreation, EasyCard subsidies, living expense subsidies, extended grace periods for installed payment of owed National Health Insurance premiums, National Health Insurance premium subsidies, accommodation at fixed locations, subsidies for home rentals, clothing and food, provision of shelter, EasyCard deposit subsidies, provision of affordable housing, as well as assistance in finding rental homes and cleaning.
C. Employment assistance welfare needs
The results from the focus group discussion sessions with fifteen homeless people indicate that the employment needs of homeless people include jobs such as holding advertisement signs, participating in parades, labor work, temporary work, janitorial work, gardening, weeding, setting up vending stands, as well as government providing employment information or opportunities and working with private enterprises to create jobs.
D. Skill-learning welfare needs
The results from the focus group discussion sessions with fifteen homeless people indicate that homeless people do not have urgent needs for skill learning mainly because most of them lack stable incomes and such uncertainty in life makes skill learning not an option at the moment.
E. Moral support for homeless people
The results from the focus group discussion sessions with fifteen homeless people indicate that the moral support homeless people need includes care from social workers and volunteers, no discrimination from people, no chasing away or water splashing, no interruption from police when they are sleeping or frequent inspections or police violence, and good relationships with family members and other homeless people.
(2) Focus group discussion on homeless people with experienced social workers
A. Needs of homeless people for medical care welfare services
The focus group discussion sessions with four experienced social workers indicate that social workers think homeless people currently are in need of medical care for mental problems, drug or alcohol addictions, psychiatric problems, high blood pressure, external injuries, skin problems, dental problems, tuberculosis, colds, cellulitis, chronic diseases, heart diseases as well as medical outreach and allowing them to ow medical expenses.
B. Needs of homeless people for daily life and economic assistance
The focus group discussion sessions with four experienced social workers indicate that social workers think the daily life and economic assistance homeless people need include emergency relief funds, subsidies for certificate application, commodities, food, meals, home rentals, medical expenses, EasyCard deposit, as well as assistance in finding rental homes and acquisition of welfare status.
C. Needs of homeless people for employment assistance
The focus group discussion sessions with four experienced social workers indicate that social workers think the needs of homeless people for employment assistance and corresponding welfare services include jobs offered by the government, labor work, janitorial work, parade participants, temporary work, guides, artistic creators, advertisement sign holders, etc.
D. Needs of homeless people for skill learning
The focus group discussion sessions with four experienced social workers indicate that social workers think the needs of some homeless people for skill learning include frustration tolerance and crisis handling training. However, three social workers believe the need of homeless people for skill learning is not urgent mainly because homeless people are unable to cope with difficulties in life at the moment and therefore are less likely to think about skill learning.
E. Needs of homeless people for moral support
The focus group discussion sessions with four experienced social workers indicate that social workers think the needs of some homeless people for moral support include support from family members, social workers, friends, residents of the community, counselors and resource network among homeless people. Since it requires a lot of effort to win the trust of homeless people, their problems cannot be solve in a short time and the services to provide such support need endeavors from different specialists.
3. Inferred statistic conclusions
(1) Differences in the welfare needs of homeless people under dissimilar background variables
A. Different welfare needs between homeless people of different genders
a. Some differences in the medical care welfare needs of homeless people of different genders achieve significance.
b. Some differences in the daily life and economic assistance welfare needs of homeless people of different genders achieve significance.
c. Some differences in the employment assistance welfare needs of homeless people of different genders achieve significance.
d. The differences in the skill-learning welfare needs of homeless people of different genders do not achieve significance.
e. Some differences in the moral support welfare needs of homeless people of different genders achieve significance.
B. Differences in the welfare needs of homeless people of different age groups
a. Some differences in the medical care welfare needs of homeless people of difference age groups achieve significance.
b. Some differences in the daily life and economic assistance welfare needs of homeless people of difference age groups achieve significance.
c. Some differences in the employment assistance welfare needs of homeless people of difference age groups achieve significance.
d. Some differences in the skill-learning welfare needs of homeless people of difference age groups achieve significance.
e. The differences in the moral support welfare needs of homeless people of difference age groups do not achieve significance.
C. Differences in the welfare needs of homeless people of different marital status
a. Some differences in the medical care welfare needs of homeless people of different marital status achieve significance.
b. Some differences in the daily life and economic assistance welfare needs of homeless people of different marital status achieve significance.
c. The differences in the employment assistance welfare needs of homeless people of different marital status do not achieve significance.
d. The differences in the skill-learning welfare needs of homeless people of different marital status do not achieve significance.
e. Some differences in the moral support welfare needs of homeless people of different marital status achieve significance.
D. Differences in the welfare needs of homeless people with different numbers of children
a. Some differences in the medical care welfare needs of homeless people with different numbers of children achieve significance.
b. The differences in the daily life and economic assistance welfare of homeless people with different numbers of children do not achieve significance.
c. Some differences in the employment assistance welfare needs of homeless people with different numbers of children achieve significance.
d. The differences in the skill-learning welfare needs of homeless people with different numbers of children do not achieve significance.
e. Some differences in the moral support welfare needs of homeless people with different numbers of children achieve significance.
E. Differences in the welfare needs of homeless people of different educational backgrounds
a. The differences in the medical care welfare needs of homeless people of different educational backgrounds do not achieve significance.
b. Some difference in the daily life and economic assistance welfare needs of homeless people of difference educational backgrounds achieve significance.
c. The differences in the employment assistance welfare needs of homeless people of different educational backgrounds do not achieve significance.
d. Some difference in the skill-learning welfare needs of homeless people of difference educational backgrounds achieve significance.
e. Some difference in the moral support welfare needs of homeless people of difference educational backgrounds achieve significance.
F. Differences in the welfare needs of homeless people with different domiciles
a. Some differences in the medical care welfare needs of homeless people with different domiciles achieve significance.
b. Some differences in the daily life and economic assistance welfare needs of homeless people with different domiciles achieve significance.
c. The differences in the employment assistance welfare needs of homeless people with different domiciles do not achieve significance.
d. Some differences in the skill-learning welfare needs of homeless people with different domiciles achieve significance.
e. The differences in the moral support welfare needs of homeless people with different domiciles do not achieve significance.
(3) Analysis of the correlations the welfare needs of homeless people The correlations between the welfare need five-point scale are all positive and achieve significance. This is an indication that the welfare needs of homeless people for homeless people are highly correlated.
The findings and conclusions of this study are offered as suggestions for the Department of Health, Department of Social Welfare, Department of Labor, Department of Education, Police Department and Fire Department of Taipei City as well as the Ministry of Health and Welfare to work out measures to meet the welfare needs of homeless people
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陳富美(2010)家庭、學校與社區。載於張鐸嚴、何慧敏、陳富美、連心瑜合著之「親職教育」。19-39。新北市：國立空中大學。
馮 燕(2008)兒童及少年福利的理論基礎。載馮燕、張紉、賴月蜜合著之「兒童及少年福利」，31-56。新北市：國立空中大學。
黃志成、王淑楨、王麗美(2014)身心障礙者的福利服務。新北市：揚智。
黃源協、蕭文高(2013)(社會政策與社會立法)。台北：雙葉。new window
萬育維(2001)社會福利服務─理論與實踐。臺北市：三民。new window
潘淑滿(2003)質性研究：理論與應用。台北：心理。
蔡漢賢、李明政(2011)社會福利新論(三版增修)。臺北市：松慧。
鄭麗珍(2006a)生態系統觀點。載於宋麗玉、曾華源、施教裕、鄭麗珍合著之社會工作理論─處遇模式與案例分析。249-280。臺北市：洪葉。
鄭麗珍(2006b)增強權能理論與倡導。載於宋麗玉、曾華源、施教裕、鄭麗珍合著之社會工作理論─處遇模式與案例分析。407-440。臺北市：洪葉。
謝秀芬(2008)家庭服務相關理論。載於謝秀芬、王 行、王舒芸、李庚霈、傅從喜、鄭瑞隆、鄭麗珍合著之「家庭支持服務」。30-57。新北市：國立空中大學。
簡春安、趙善如(2008)社會工作哲學與理論。臺北市：巨流。
簡春安、鄒平儀(2009)社會工作研究法。臺北市：巨流。new window
二、期刊、學報、學訊
王永慈(2005)台灣的貧窮問題：相關研究的檢視。臺大社工學刊。第十期，1-54頁。new window
王秀燕(2010)現實與使命的掙扎-臺灣社工人力配置。社區發展季刊。129，114-127。new window
王淑楨(2012)街友社會工作之現況、困境與因應策略之探討—以臺北市為例。 聯合勸募論壇。1，25-53。
王淑楨、黃志成(2012a)臺北市社區遊民福利需求與福利服務之探討。社區發展季刊。138，226-238。new window
古允文(2000)社會排除。載於社會工作辭典。內政部社區發展雜誌社。390。
石慶賀、趙元清(2011)遊民的休閒生活。載於體委會、教育部、吳鳳科技大學運動健康與休閒系主辦之「2010年國際體育運動與健康休閒發展趨勢研討會」專刊。372-381。
朱柔若、孫碧霞(2010)印尼與大陸配偶在台社會排除經驗之研究。教育與社會研究。20，1-52。
朱柔若、童小珠(2006)台灣失業勞動的社會排除經驗探索。香港社會科學學報，31，1-26。
吳玉琴、呂寶靜(2010)老人保護社會工作人力之探討。社區發展季刊。129，200-214。new window
呂朝賢(2007)貧窮動態及其成因—從生命週期到生命歷程。臺大社工學刊。第十四期，167-210頁。new window
宋麗玉、施教裕(2010)復元與優勢觀點之理論內涵與實踐成效：臺灣經驗之呈現。社會科學論叢。4(2)，2-34。new window
宋麗玉、施教裕、顏玉如、張錦麗(2006)優點個案管理模式之介紹與運用於受暴婦女之評估結果。社區發展季刊。113，143-161。new window
李易駿(2006)福利的原則。載於李易駿、邱汝娜、林慧芬、侯東成、鄭怡世、賴月蜜合譯之解讀社會政策。17-25。國立編譯館與群學出版社合作翻譯發行。
李易駿(2007)台灣社會排除人口之推估。人口學刊。35，75-112。new window
沈慶盈(2007)談社工員自我效能的提升。社區發展季刊。120，208-220。new window
沈慶盈、陳良輔(2013)社會企業與街友─從大誌雜誌的經營談起。社區發展季刊。143，222-230。new window
林正介、陳祖裕(2010)社會及行為科學研究相關之基本倫理議題。人文與社會科學簡訊，12(1)，19-25。
孫健忠(2010)社會政策教學在社會工作教育中的初步覺察。社區發展季刊。130，267-278。new window
張菁芬(2002)從社會排除觀點解析經濟全球化對台灣社會安全政策之衝擊。台灣社會學會年會。1-48。
許華孚(2005)監獄與社會排除：一個批判性的分析。犯罪與刑事司法研究。 5，191-236。new window
許華孚、孔健中、黃千嘉、劉育偉(2014)從底層階級到危險他者的「遊民」。犯罪學期刊。17(1)，1–39。new window
郭俊明、葉玉如(2010)論兒少保護社工人力之困境與因應─以高雄市為例。社區發展季刊。129，186-199。new window
陳大衛(2010)社會關懷與遊民服務之省思─從臺北縣、市之遊民服務現況探討。社區發展季刊。130，259-266。new window
陳柯玫、王德睦、呂朝賢(2010)致貧生命事件與家庭因應策略之探究：從接案到初訪記錄之內容分析。弘光學報。63期，65-80。new window
陳祖輝(2010)矯治社會工作課程教學的現況分析。社區發展季刊。130，279-293。new window
陳燕禎(2011)遊民問題與管理之探討分析。社區發展季刊。134，441-457。new window
陶蕃瀛(2004)行動研究：一種增強權能的助人工作方法。應用心理研究。23，33-48。new window
曾中明、黃碧霞、陳敬宏、蔡適如、黃珮琪、周慧婷(2010)健全社會工作專業制度－談社工人力現況及充實公部門社會工作人力規劃。社區發展季刊。129，3-13。new window
曾華源(2007)更生人就業與家庭適應之社會工作。社區發展季刊。119，298-312。new window
曾華源、白倩如、李仰慈(2010)社會工作人力質量需求與專業人力資源養成制度之省思。社區發展季刊。129，76-94。new window
曾華源、黃俐婷(2006)心理暨社會學派、生態系統觀及增強權能觀對「人在情境中」詮釋之比較。東吳社會工作學報。14，63-89。new window
黃世鑫、林志鴻、林昭吟(2004)新貧問題與社會福利政策－科學vs價值vs菁英vs普羅。國家政策季刊，2(4)，87-119。
黃梓松(2005)日本遊民業務之民間參與。社區發展季刊。108，277-284。
楊麗萍(2009)論新中國成立之初政府對社會異質性的消除—透過上海遊民改造的分析。江蘇社會科學。4，185-192。
詹火生(2000)社會福利。載於社會工作辭典。內政部社區發展雜誌社。307。
廖美蓮、王紹樺、李靜怡(2009)多元文化與性別：社會工作教育的反思。社區發展季刊。127，159-171。new window
廖靜芝(2000)福利服務標準。載於社會工作辭典。內政部社區發展雜誌社。677。
潘淑滿(2005)飄浪人生：遊民、家與公共政策。載於臺灣社會工作學刊。4，171-210。new window
潘淑滿(2009)遊民政策與服務的意識形態。臺灣社會工作學刊。7，49-83。new window
蔡漢賢(2010)社會工作師國家考試與社工人人力供需探討。社區發展季刊。129，52-63。new window
戴世玫、邱智裕、趙順達、歐雅雯(2010)融合充權復原觀點的新住民優勢個案管理服務模式－澎湖縣新住民服務中心的經驗。社區發展季刊。130，326-349。new window
戴伯芬(2014)底層勞動、消費貧窮與都市漫遊者：臺北市街友田野記實。臺灣社會學刊。54，233-265。new window
戴瑜慧、郭盈靖(2012)資訊社會與弱勢群體的文化公民權：以台灣遊民另類媒體的崛起為例。新聞學研究。113，123-166。new window
魏美惠(2009)新臺灣之子的能力較差嗎？從多元能力與生態系統理論剖析。臺灣圖書館管理季刊。5(4)，47-57。
賴兩陽(2009)「社會福利服務」研讀指引。空大學訊。410，5-7。
葉肅科(2006)新移民「女性」人權問題：社會資本／融合觀點。應用倫理研究通訊，39，33-45。new window
方孝鼎(2012)台灣遊民概況與社會爭議。法扶會訊第三十六期。http://www.laf.org.tw/
三、論文、研討會
方孝鼎(2001)台灣底層階級研究:以台中市遊民、拾荒者、原住民勞動、外籍勞動為例。東海大學社會學研究所博士論文。new window
方孝鼎(2010)遊民措施中的排除與包容意涵，台灣社會發展研究學會2010年年會「社會照顧與社會工作實務」研討會。99.11.02日，台中。
方孝鼎(2011)遊民身體與習性的自我照顧與社會規訓—臺灣遊民服務的觀察筆記。文化研究學會2011年會。
王淑楨(2011)(街友社會工作之現況、困境與因應策略之探討—以臺北市為例)。香港中文大學社會工作學系100年5月26-27日辦理之《研究生研討會-華人社會的社會福利研究、政策與實踐》論文發表。
王淑楨、黃志成(2008)高風險家庭育兒福利需求之探討~~以台北市大同區領有育兒補助之兒童為例，載於靜宜大學青少年兒童福利學系主辦之「兒童及少年權益：行動與挑戰」學術研討會手冊，52-67。
王淑楨、黃志成(2013)在社區中的遊民處境與實務工作的困境與挑戰。載於靜宜大學社會工作與兒童學系於102年5月3日主辦之「變遷中的社區工作與兒少福利學術研討會」。壁報。
王學泰、越誠(2007)遊民文化對中國社會的影響。社會科學論壇。1，102-117。
古登儒(2014)更生遊民復歸社會的歷程：返家路迢遙。臺灣大學社會工作學研究所碩士論文。
石桂榕(2008)遊民問題之研究---以臺北縣為例。政治大學行政管理碩士學程碩士論文。　
江睿之(2011) 「街友每天都在奮鬥，因為流浪時間都被約好的！」 ─台北市中老年男遊民的生產與再生產經驗探討。國立陽明大學衛生福利研究所碩士論文。
吳欽仁(2007)社會救助體系下的遊民現況及業務問題探討－以臺北縣為例。東吳大學社會工作研究所碩士論文。
吳雅婷(2013)「都市遊民」社會現象及心理需求之質性研究。臺灣師範大學教育心理與輔導學系碩士論文。
林宜萱(2012)兒少保社工員之工作價值觀、心理契約與離職傾向關係之研究-以臺北市及新北市公私部門為例。中國文化大學社會福利學系碩士論文。
林俊智(2013) 遊民的現況與實務工作之初探-以新竹市為例。玄奘大學社會福利與社會工作學系碩士論文。
林淑容(2006)遊民服務之研究-以台中市干城區為例。中正大學社會福利所碩士論文。
林靜怡(2011) 社工員組織承諾與留職意願之研究—以高雄市公私部門為例。屏東科技大學社會工作系碩士論文。
姜浩雲(2012)遊民工作者對遊民問題之歸因研究。臺灣大學社會工作學研究所碩士論文。
徐秀好(2010)從積極性勞動市場政策看中高齡者再就業之研究--以桃園縣為例。政治大學行政管理碩士論文。
馬財專(2013)2013年兩岸三地社會福利學術研討會－社會政策與社會品質。財團法人中華文化社會福利事業基金會主辦。
張育睿(2006)台中市遊民空間之研究」。東海大學建築系研究所城鄉規劃組碩士論文。
郭仲珈(2012)遊民使用社會福利服務之經驗與轉變:以大臺北地區為例。臺灣大學社會工作學研究所碩士論文。
郭盈靖(2009)看不見的勞動者一台灣遊民勞動權益剝奪的意識形態與建制分析。世新大學社會發展研究所碩士論文。
陳兆民(2012)遊民的社會問題及充權倡導可行性之研究。中正大學犯罪防治研究所碩士論文。
陳自昌(2014) 遊民脫貧自立的可能：以大誌雜誌遊民服務方案為例。國立彰化師範大學公共事務與公民教育學系碩士論文。
陳良輔(2011)當遊民遇上社會企業─大誌雜誌對遊民的服務歷程及其影響之探討。臺灣師範大學社會工作學研究所碩士論文。
陳怡如(2012)長期照顧機構社工員之工作壓力與增強權能感之相關性研究。載於弘光科技大學銀髮族全人健康照顧管理中心辦理之挑戰2025超高齡社會，101年度社會福利實務與學術研討會手冊。198-218。
陳泓斌(2009)社會排除下的遊民生活紀錄與省思。國立中正大學犯罪防治所碩士論文。
黃士軒(2015)影視作品的情緒療癒效用研究──以臺北市之「男性」街友為例。臺灣大學圖書資訊學研究所碩士論文。
黃志仁、卓春英(2014)遊民接受社會服務經驗之探究。載於2014年臺灣社會工作專業人員協會年會暨「重構專業的根基一社會工作發展新思維」研討會。1-28。
楊蕙禎(2006)台北市遊民外展社工服務研究：萬華區、中正區外展社工員與遊民間之互動經驗。暨南大學社會政策與社會工作研究所碩士論文。
萬育維(2008)從社工員充權來談如何協助父母親。載於財團法人微龍教育基金會主辦之「第四屆親子論壇系列活動」。113-116。
壽偉宏(2013)高雄市遊民服務現況與政策之研究-社會排除的觀點。暨南大學公共行政與政策學系碩士論文。
廖三惠(2011)遊民之社會權保障-我國與各國法制之比較。高雄大學政治法律學系碩士論文。
滿春梅(2006)社會支持與專業處遇對遊民可能自我概念之影響。東海大學社會工作學系碩士論文。
戴伯芬(2012)貧窮與男子氣慨危機。都市社會學工作坊：制度與新貧窮文化，輔仁大學社會學系暨研究所主辦。摘要第6頁。
賴穎萱(2010)非典型僱用與彈性安全策略之研究。政治大學勞動研究所碩士論文。
蔡佩君(2006)遊民健康保險醫療資源耗用分析－以高雄市某區域醫院為例。樹德科技大學金融保險研究所碩士論文。
鍾揚傑(2012)保護性業務社工員感受之督導功能與其情緒勞務相關因素研究。朝陽科技大學社會工作系碩士論文。
鄭啟仁(2014)遊民聚集台北車站原因及其因應策略之研究。銘傳大學公共事務學系兩岸關係與安全管理碩士論文。
四、研究案報告
林萬億(1995)遊民問題之調查分析。行政院研究發展考核委員會編印。
王 正(2002)整合各項福利制度之研究。行政院財政改革委員會委託中正大學社會福利研究所，內政部社會司主辦。
蔡田木、黃俊能(2011)桃園縣100年遊民現況調查與輔導策略研究案。桃園縣政府委託。
鄭麗珍(2014)建構我國遊民分及輔導整合性服務評估研究。衛生福利部委託。
鄭麗珍、張宏哲(2004)遊民問題調查、分析與對策研究。內政部社會司委託研究報告。
鄭麗珍、林萬億(2013)遊民生活狀況調查研究。內政部委託。
謝美娥(2008)高齡化社會中弱勢老人的易受傷害性與社會排除的探討---現象與策略。行政院國家科學委員會研究案。
五、報章雜誌
十把槍(2014)殺馬特文化：貧困產物。臺灣商報。http://tbnews.com.tw/。檢索時間：2014.03.11。
王顥翰(2013)社工多低薪過勞 權益受剝削。公視新聞網。2013.04.04。http://pnn.pts.org.tw/main/?p=55630。
何瑞玲(2009)打到不哭! 連2年打死親骨肉。自由時報，2009/12/16。
何榮幸(2011)遊民是這樣出現的。中國時報。2011-02-09。
吳岳修(2012)高中生潑尿案，警方將依社維法裁罰。自由時報，2012.05.12。
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六、其他
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臺灣人文及社會科學引文索引資料庫

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