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題名:高等教育機構行銷策略指標建構與實證調查之研究
書刊名:教育政策論壇
作者:陳玉娟 引用關係
作者(外文):Chen, Yu-chuan
出版日期:2014
卷期:17:4=52
頁次:頁69-101
主題關鍵詞:行銷策略高等教育德懷術Marketing strategyHigher educationDelphi technique
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:290
  • 點閱點閱:131
雖然許多高等教育機構人員認為,行銷策略的運用對於學術自由有所妨礙,然而,在市場趨勢與少子化影響下,高等教育行銷策略的運用已受到重視。本研究目的即在建構高等教育行銷指標,並且據以編製問卷進行調查研究,以蒐集所需資料。為了建構行銷指標與蒐集實證性資料,本研究利用德懷術與問卷調查方式蒐集所需資料。經過三回合德懷術問卷調查後,確定七大策略構面、43項指標之後,進行全國性問卷調查。研究結果顯示,高等教育行銷策略七大構面為通路、推廣、價格、產品、成員、市場定位及實體等策略;實證調查結果發現,在七大策略中,價格策略得分最高,而成員策略構面得分較低,而在市場定位策略中,則以差異化行銷策略表現略差。針對前述研究結果,提出相關建議。
Although many academics are likely to view marketing strategies as compromising to academic freedom, institutions of higher education have started using marketing strategies to deal with declining birthrates. In recent years, the value of marketing strategies to resolve attendance problems of higher education has been emphasized. This study aims to determine marketing strategy indicators and to explore how marketing operations are performed in institutions of higher education. A questionnaire-based survey and the Delphi technique were used to collect data in order to define marketing strategy indicators. After using a three-round Delphi survey to identify 43 marketing strategy indicators, the study has established seven main dimensions of higher education marketing. And then a nationwide questionnaire survey was conducted. The results are: the marketing strategy dimensions relate to place, promotion, price, product, people, market positioning, and physical evidence. The empirical results reveal that, of the seven dimensions, price marketing has the highest impact, and marketing positioning has the lowest. Based on these findings, some practical suggestions are given.
期刊論文
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17.鄧維兆、張敏慧、蔡志弘(20080600)。高等教育服務品質之研究--以某私立大學為例。品質月刊,44(6),22-29。  延伸查詢new window
18.Burnette, D.、Morrow-Howell, N.、Chen, L. M.(2003)。Setting priorities for gerontological social work research: A national Delphi study。The Gerontologist,43(6),828-838。  new window
19.蔡清田、侯雅雯、鄭勝耀(20091200)。我國師資培育教育行銷的危機與轉機--麥當勞化觀點。中等教育,60(4),32-58。new window  延伸查詢new window
20.Moogan, Y. J.(2011)。Can a higher education institution's marketing strategy improve the student-institution match?。International Journal of Educational Management,25(6),570-589。  new window
21.賴香如、李碧霞、卓俊辰、呂昌明、溫婉玉、周維倫(20100300)。透過現職教師建構國中健康與體育學習領域之自尊教學指標。教育科學研究期刊,55(1),127-154。new window  延伸查詢new window
22.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
會議論文
1.Fram, Eugene H.(1973)。Positive Steps for Marketing Higher Education。The Annual Meeting of the American Association for Higher Education,(會議日期: March 11-14, 1973)。  new window
研究報告
1.Dalkey, Norman C.(1969)。The Delphi method: An experimental study of group opinion。Rand Corporation。  new window
學位論文
1.Rockholz, D. M.(2002)。Strategic marketing for public schools: A study of implementation by Connecticut superintendents and assistant superintendents(博士論文)。University of Connecticut,Storrs。  new window
2.Alkhas, A. B.(2011)。An examination of internet social media marketing in higher education institutions(碩士論文)。  new window
圖書
1.溫明忠、蓋浙生、鈕方頤(2011)。高等教育經濟學。臺北市:高等教育。  延伸查詢new window
2.Hayes, T. J.(2008)。Marketing colleges and universities: A services approach。Washington, DC:Council for the Advancement and Support of Education。  new window
3.楊東震(2008)。非營利事業行銷與管理。新文京。new window  延伸查詢new window
4.Gibbs, P.、Knapp, M.(2002)。Marketing higher and further education。London, England:Kogan Page。  new window
5.陳玉娟(2010)。學前及國民教育階段教育機構之經營管理與行銷。臺北:學富。  延伸查詢new window
6.Kotler, P. K.、Fox, K. F.(1995)。Strategic marketing for educational institutions。Englewood Cliffs, NJ:Prentice Hall。  new window
7.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。  new window
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10.湯堯(20010000)。學校經營管理策略:大學經費分配、募款與行銷。臺北:五南。new window  延伸查詢new window
11.張家宜(20020000)。高等教育行政全面品質管理:理論與實務。臺北:高等教育出版社。new window  延伸查詢new window
12.戴曉霞(2000)。高等教育的大眾化與市場化。臺北:揚智文化。new window  延伸查詢new window
13.Armstrong, Gary、Kotler, Philip(2000)。Marketing: An Introduction。Prentice Hall。  new window
14.Kotler, Philip、Ang, S. H.、Leong, S. M.、Tan, C. T.(2003)。Marketing management: An Asian perspective。Prentice Hall。  new window
15.Delbecq, Andre L.、Van de Ven, Andrew H.、Gustafson, David H.(1975)。Group Techniques for Program Planning: A Guide to Nominal Groups and Delphi Process。Scott Foresman & Company。  new window
其他
1.內政部統計處(2011)。主要國家粗出生率,http://www.moi.gov.tw/stat/。  延伸查詢new window
2.教育部(2013)。大專校院概況,http://www.edu.tw。  延伸查詢new window
3.內政部統計處(2013)。人口年齡分配,http://sowf.moi.gov.tw/stat/year/list.htm, 2013/12/20。  延伸查詢new window
 
 
 
 
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