臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：組織公正、負面情感以及組織公民行為之關係研究：以主管不當監督為中介變項
書刊名：中山管理評論
作者：余明助 引用關係／郭嘉博
作者(外文)：Yu, Ming-chu／Kuo, Chia-po
出版日期：2009
卷期：17:2
頁次：頁367-396
主題關鍵詞：組織公正；負面情感；主管不當監督；組織公民行為；Organizational justice；Negative affectivity；Abusive supervision；Organizational citizenship behavior
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(8) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:8
  • 共同引用共同引用:551
  • 點閱點閱:92
本研究目的在探討組織公正、負面情感、主管不當監督及組織公民行為的相互關係。研究對象為大陸台商之台籍主管與陸籍部屬採配對方式，以一位主管搭配五位部屬進行研究。有效問卷為主管64位以及部屬294位，回收率是89%。研究發現組織公正不僅與負面情感具有負向影響，並且與主管不當監督亦有負向關連性；而負面情感則與主管不當監督具有正向關連性，而受到主管不當監督的部屬在組織公民行為的表現則呈現負向關連。而在中介效果方面，組織公正將會減少主管不當監督的發生，進而正向影響部屬在組織公民行為的表現；負面情感則會增強主管不當監督的發生，而使部屬在組織公民行為的表現減少。根據研究實證可知，若員工感受到組織愈公正，將可減少負面知覺外，並可使主管在領導部屬時，避免做出侵犯的行為，使部屬在工作中受到合理的對待之外，對部屬的角色外行為具有正向影響，對企業而言亦是一種幫助。
The purpose of this study is to examine the antecedents of abusive supervision and the relationship among organizational justice, negative affectivity, and organizational citizenship behavior. Data were obtained from supervisor-subordinate dyads from Taiwanese enterprises in China. 64 supervisor and 294 subordinate questionnaires were returned for the response rate of 89%. Research results indicated that organization justice had negative influences on negative affectivity, and abusive supervision. In addition, negative affectivity had positive influence on abusive supervision. Furthermore, abused subordinates were more likely to withhold organizational citizenship behavior compared to their un-abused counterparts. Moreover, results of structural equation modeling analysis revealed that abusive supervision fully mediates the relationship of organizational justice and negative affectivity toward organizational citizenship behavior.
期刊論文
1.Scandura, T. A.(1997)。Mentoring and organizational justice: An empirical investigation。Journal of Vocational Behavior，51(1)，58-69。  new window
2.Keashly, Loraleigh、Trott, Virginia、MacLean, Lynne M.(1994)。Abusive Behavior in the Workplace: A Preliminary Investigation。Violence and Victims，9(4)，341-357。  new window
3.Thoresen, C. J.、Kaplan, S. A.、Barsky, A. P.、Warren, C. R.、de Chermont, K.(2003)。The affective underpinnings of job perceptions and attitudes: A meta-analytic review and integration。Psychological Bulletin，129(6)，914-945。  new window
4.Ashkanasy, N. M.、Hartel, C. E. J.、Daus, C. S.(2002)。Diversity and Emotion: The New Frontiers in Organizational Behavior Research。Journal of Management，28(3)，307-338。  new window
5.Watson, D.、Clark, L. A.、Tellegen, A.(1988)。Development and validation of brief measurement of positive and negative affect: the panas scales。Journal of Personality and Social Psychology，54(6)，1063-1070。  new window
6.Pirola-Merlo, A.、Hartel, C.、Mann, L.、Hirst, G.(2002)。How leaders influence the impact of affective events on team climate and performance in R&D teams。The Leadership Quarterly，13(5)，561-581。  new window
7.Ashforth, B. E.(1997)。Petty Tyranny in Organizations: A Preliminary Examination of Antecedents and Consequences。Canadian Journal of Administrative Sciences，14(2)，126-140。  new window
8.Valle, M.(2005)。A preliminary model of abusive behavior in organizations。Southern Business Review，30(2)，27-35。  new window
9.Tepper, B. J.(2001)。Health consequences of organizational injustice: Tests of main and interactive effects。Organizational Behavior and Human Decision Processes，86(2)，197-215。  new window
10.Colquitt, J. A.、Conlon, D. E.、Wesson, M. J.、Porter, C. O. L. H.、Ng, K. L.(2001)。Justice at the millennium: A meta-anaiytic review of 25 years of organizational justice research。Journal of Applied Psychology，86(3)，425-445。  new window
11.Humphrey, R. H.、Ashforth, B. E.(1995)。Emotion in the workplace: A Reappraisal。Human Relations，48(2)，97-125。  new window
12.Tepper, B. J.、Duffy, M. K.、Henle, C. A.、Lambert, L. S.(2006)。Procedural Injustice, Victim Precipitation, and Abusive Supervision。Personnel Psychology，59(1)，101-123。  new window
13.Zellars, Kelly L.、Tepper, Bennett J.、Duffy, Michelle K.(2002)。Abusive Supervision and Subordinates' Organizational Citizenship Behavior。Journal of Applied Psychology，87(6)，1068-1076。  new window
14.Aquino, K.、Lewis, M. U.、Bradfield, M.(1999)。Justice Constructs, Negative Affectivity, and Employee Deviance: A proposed Model and Empirical Test。Journal of Organizational Behavior，20(7)，1073-1091。  new window
15.Greenberg, Jerald(1990)。Employee Theft as a Reaction to Underpayment Inequity: The Hidden Cost of Pay Cuts。Journal of Applied Psychology，75(5)，561-568。  new window
16.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a mediator of the relationship between methods of monitoring and organization citizenship behavior。Academy of Management Journal，36(3)，527-556。  new window
17.Jang, Sung Joon、Johnson, Byron R.(2003)。Strain, Negative Emotions, and Deviant Coping among African Americans: A Test of General Strain Theory。Journal of Quantitative Criminology，19(1)，79-105。  new window
18.吳夢玲、江達隆(2005)。組織不當行為影響因素之探討－以服務業及製造業為例。管理學報，20(3)，329-340。new window  延伸查詢new window
19.蔡啟通(20070600)。互動正義與組織承諾、組織公民行為：角色壓力之中介效果及領導行為之干擾效果。管理學報，24(3)，253-276。new window  延伸查詢new window
20.Yılmaz, D.、Kılıçoğlu, G.(2013)。Resistance to change and ways of reducing resistance in educational organizations。European Journal of Research on Education，1(1)，14-21。  new window
21.Cohen-Charash, Yochi、Spector, Paul E.(2001)。The role of justice in organizations: A Meta-Analysis。Organizational Behavior and Human Decision Processes，86(2)，278-321。  new window
22.Greenberg, Jerald(1990)。Organizational justice: Yesterday, today, and tomorrow。Journal of Management，16(2)，399-432。  new window
23.Organ, D. W.(1988)。A Restatement of the Satisfaction-Performance Hypothesis。Journal of Management，14(4)，547-557。  new window
24.Schnake, M.(1991)。Organizational citizenship: A review, proposed model, and research agenda。Human Relations，44(7)，735-758。  new window
25.Aryee, S.、Chen, Z. X.、Sun, L.-Y.、Debrah, Y. A.(2007)。Antecedents and outcomes of abusive supervision: Test of a trickle-down model。Journal of Applied Psychology，92(1)，191-201。  new window
26.Pillai, Rajnandini、Schriesheim, Chester A.、Williams, Eric S.(1999)。Fairness perceptions and trust as mediators for transformational and transactional leadership: A two-sample study。Journal of Management，25(6)，897-933。  new window
27.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin，103(3)，411-423。  new window
28.Spector, P. E.、Jex, S. M.(1998)。Development of Four Self-Report Measures of Job Stressors and Strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory。Journal of occupational health psychology，3(4)，356-367。  new window
29.黃正雄(20060900)。購併後變革活動、組織正義與員工態度。人力資源管理學報，6(3)，1-21。new window  延伸查詢new window
30.Moorman, Robert H.(1991)。Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?。Journal of Applied Psychology，76(6)，845-855。  new window
31.蔡啟通(20060400)。領導者部屬交換與員工創新行為：組織正義之中介效果及組織特性之干擾效果。管理學報，23(2)，171-193。new window  延伸查詢new window
32.Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management，12(4)，531-544。  new window
33.Weiss, Howard M.、Cropanzano, Russell(1996)。Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work。Research in Organizational Behavior，18，1-74。  new window
34.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23(1)，77-98。new window  延伸查詢new window
35.Tepper, Bennett J.(2000)。Consequences of abusive supervision。Academy of Management Journal，43(2)，178-190。  new window
36.Fox, S.、Spector, P. E.、Miles, D.(2001)。Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justive: Some mediator and Moderator Tests for Autonomy and Emotions。Journal of Vocational Behavior，59(3)，291-309。  new window
37.Masterson, Suzanne S.、Lewis, Kyle、Goldman, Barry M.、Taylor, M. Susan(2000)。Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships。Academy of Management Journal，43(4)，738-748。  new window
38.Robinson, Sandra L.、Bennett, Rebecca J.(1995)。A typology of deviant workplace behaviors: A multidimensional scaling study。Academy of Management Journal，38(2)，555-572。  new window
39.Crosby, F.(1976)。A model of egoistical relative deprivation。Psychological Review，83，85-113。  new window
40.Agho, A. O.、Mueller, C. W.、Price, J. L.(1992)。Discriminate Validity of Measures of Job Satisfaction, Positive Affectivity and Negative Affectivity。Journal of Occupational and Organizational Psychology，65(3)，185-196。  new window
41.Ashkanasy, N. M.、Daus, C. S.(2002)。Emotion in the Workplace: The New Challenge for Managers。Academy of Management Executive，16(1)，76-86。  new window
42.Coleman, J. S.(1993)。The Rational Reconstruction of Society。American Sociological Review，58(1)，1-15。  new window
43.Duffy, M. K.、Ganster, D.、Pagon, M.(2002)。Social Undermining and Social Support in the Workplace。Academy of Management Journal，45(2)，331-351。  new window
44.Elovainio, M.、Kivimaki, M.、Helkama, K.(2001)。Organizational Justice Evaluations, Job Control, and Occupational Strain。Journal of Applied Psychology，86(3)，418-424。  new window
45.Fitness, J.(2000)。Anger in the Workplace: An Emotion Script Approach to Anger Episodes between Workers and their Superiors, Coworkers and Subordinates。Journal of Organizational Behavior，21(2)，147-163。  new window
46.Folger, R.(1987)。Distributive and Procedural Justice in the Workplace。Social Justice Research，1(2)，143-159。  new window
47.Fortunato, V. J.、Jex, S. M.、Heinish, D. A.(1999)。An Examination of the Discriminate Validity of the Strain-free Negative Affectivity Scale。Journal of Occupational Psychology，72(4)，503-522。  new window
48.Jang, S. J.、Johnson, B. R.(2005)。Gender, Religiosity, and Reactions to Strain among African Americans。The Sociological Quarterly，46(2)，323-357。  new window
49.Leith, K. P.、Baumeister, R. F.(1996)。Why Do Bad Moods Increase Self-defeating Behavior? Emotion, Risk Taking, and Self-regulation。Journal of Personality and Social Psychology，71(6)，1250-1267。  new window
50.Lewis, K. M.(2000)。When Leader Display Emotion: How Followers Respond to Negative Emotional Expression of Male and Female Leader。Journal of Organizational Behavior，21(2)，221-234。  new window
51.Mazerolle, P.、Maahs, J.(2000)。General Strain and Delinquency: Empirical Examination。Justice Quarterly，7(4)，753-773。  new window
52.Mignonac, K.、Herrbach, O.(2004)。Linking Work Events, Affective States, and Attitudes: An Empirical Study of Managers' Emotions。Journal of Business and Psychology，19(2)，221-240。  new window
53.Perrewé, P. L.、Zellars, K. L.(1999)。An Examination of Attributions and Emotions in the Transactional Approach to the Organizational Stress Process。Journal of Organizational Behavior，20(5)，739-752。  new window
54.Rentsch, J. R.(1990)。Climate and Culture: Interaction and Qualitative Differences in Organizational Meanings。Journal of Applied Psychology，75(6)，661-668。  new window
55.Siomkos, G. J.、Rao, S. S.、Nayayanan, S.(2001)。The Influence of Positive and Negative Affectivity on Attitude Change Toward Organizations。Journal of Business and Psychology，16(1)，151-161。  new window
56.Skarlicki, D. P.、Folger, R.(1997)。Relation in the Workplace: The Roles of Distributive, Procedural, and Interactional Justice。Journal of Applied Psychology，82(3)，434-443。  new window
57.Skarlicki, D. P.、Folger, R.、Tesluk, P.(1999)。Personality as Moderator in the Relationship between Fairness and Retaliation。Academy of Management Journal，42(1)，100-108。  new window
58.Tangney, J. P.、Wagner, P.、Fletcher, C.、Gramzow, R.(1992)。Shame in to Anger? The Relation of Shame and Guilt to Anger and Self-reported Aggression。Journal of Personality and Social Psychology，62(4)，669-675。  new window
59.Tepper, B. J.、Duffy, M. K.、Shaw, J. D.(2001)。Personality Moderators of the Relationships between Abusive Supervision and Subordinates' Resistance。Journal of Applied Psychology，86(5)，974-983。  new window
60.Watson, D.、Clark, L. A.(1984)。Negative Affectivity: The Disposition to Experience Negative Emotional States。Psychological Bulletin，96(5)，465-490。  new window
61.Wright, R.、Brehm, S.(1982)。Reactance as Impression Management: A Critical Review。Journal of Personality and Social Psychology，42(7)，608-618。  new window
62.Zellars, K. L.、Perrewé, P. L.、Hochwarter, W. A.(2000)。Burnout in Health Care: The Role of the Five Factors of Personality。Journal of Applied Social Psychology，30(8)，1570-1598。  new window
63.Zohar, D.、Tzischinski, O.、Epstein, R.(2003)。Effect of Energy Availability on Immediate and Delayed Emotion Reactions to Work Events。Journal of Applied Psychology，88(6)，1082-1093。  new window
圖書
1.Watson, David(2000)。Mood and Temperament。Guilford Press。  new window
2.溫福星(2006)。階層線性模式：理論、方法與應用。臺北市：雙葉書廊有限公司。  延伸查詢new window
3.黃同圳(1995)。大陸台商人力資源管理。台北：風和出版公司。  延伸查詢new window
4.Berkowitz, L.(1993)。Aggression: Its causes, consequences, and control。New York, NY：Philadelphia, PA：Mcgraw-Hill Book Company：Temple University Press。  new window
5.Blau, P. M.(1964)。Exchange and Power in Social Life。New York：John Wiley and Sons。  new window
6.Sheppard, Blair H.、Lewicki, Roy J.、Minton, John W.(1992)。Organizational justice: The search for fairness in the workplace。New York：Lexington Books。  new window
7.Lind, E. A.、Tyler, T. R.(1988)。The Social Psychology of Procedural Justice。Plenum Press。  new window
8.Brehm, Sharon S.、Brehm, Jack W.(1981)。Psychological reactance: A theory of freedom and control。Academic Press。  new window
9.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
10.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.(1995)。Multivariate Data Analysis: with Readings。Prentice Hall。  new window
11.Folger, R.(1993)。Reactions to Mistreatment at Work。Social Psychology in Organizations。Englewood Cliffs, NJ。  new window
12.Geen, R. G.(1995)。Human aggression。Social Psychology。New York, NY。  new window
13.Martinko, M. J.、Zellars, K. L.(1998)。Toward a Theory of Workplace Violence: A Cognitive Appraisal Perspective。Dysfunctional Behavior in Organizations: Violent and Deviant Behavior。Stamford, CT。  new window
14.Tyler, T. R.、Lind, E. A.(1992)。A Relational Model of Authority in Group。Experimental Social Psychology。New York, NY。  new window
圖書論文
1.Bies, R. J.、Moag, J. S.(1986)。International Justice: Communication Criteria for Fairness。Research In Organizational Behavior。Greenwich, CT：JAI Press。  new window
2.Bies, R. J.、Tripp, T. M.(1996)。Beyond Distrust: Getting Even and the Need for Revenge。Trust in Organizations: Frontiers of Theory and Research。Thousand Oaks, CA：SAGE Publications。  new window
3.Bies, R.、Tripp, T. M.(1998)。Two faces of the powerless: Coping with tyranny in Organizations。Power and influence in organizations。Sage。  new window
4.Bies, R. J.、Tripp, T. M.、Kramer, R. M.(1997)。At the Breaking Point: Cognitive and Social Dynamics of Revenge in Organizations。Antisocial Behavior in Organizations。Thousand Oaks, CA：Sage。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
1. 部屬啊！您有做自己的機會嗎？尚嚴、專權雙元領導與部屬任務績效之關聯性：以情緒調節策略揭開潘朵拉的盒子
2. 部屬難為：領導者利組織不道德行為與部屬離職傾向、越級建言、主管導向組織公民行為與沉默行為之關係：以領導者-部屬交換關係為調節效果
3. 設計思考提升學習動機與問題解決信心--臺灣大學生學習設計思考課程的實證分析
4. 國際觀光旅館職場友誼與工作表現關係之探討--以卓越能力商數為中介變項
5. 青少年社會網絡指標及幽默表現風格之交互作用影響與被霸凌經驗之關係
6. 中高齡職涯未來時間觀、職場成功老化和就業力之關係--探討工作要求與資源的調節式中介作用
7. 居服員留任傾向之研究
8. 國中生所知覺到的教師自主支持、自我效能、任務價值對學習投入之影響
9. 病患不文明行為對情緒調節的影響：壓力心態與顧客導向的調節式中介模式
10. 重度工作投資與工作倦怠：健康促進與心理資本扮演之調節角色
11. 就事論事或將心比心？顧客不當對待與員工身心壓力的情緒歷程：壓力源評估與同理心特質的調節效果
12. 越南臺商外派人員之領導部屬交換對職場偏差行為之影響--以外在工作價值與工作不安全感為調節變項
13. 學校運動教練工作不安全感、組織認同、工作倦怠與工作退縮行為：工作要求-資源模式之觀點
14. 景觀餐廳顧客認知價值對行為意圖與額外願付價格之影響
15. 若即若離？探索TSSCI商管社群網絡結構及知識活動--編輯群重疊的策略觀點
 
1. 表面服從對工作家庭衝突及工作滿意度之影響：以員工情緒耗竭為中介因子之探討
2. 認定領導：理論建構、量表發展及效果驗證
3. 領導成員交換關係、工作資源、心理契約違反與離職傾向關聯之實證研究
4. 「知覺屈就」是自我膨脹：自我增強的動機及效果
5. 跨層次觀點下家長式領導、倫理氣候、組織承諾與組織公民行為關係之研究
6. 國民中學教師自我調節學習、驚輸、工作投入與組織公民行為關係之研究-以工作投入為中介變項
7. 全球化下台灣中小企業策略模式結構驗證之研究
8. 服務補救和關係銷售行為對顧客信任、滿意和忠誠度的影響
9. 主管領導方式與部屬知覺主管不當監督關係之研究
10. 職場個人學習、創新效能感、工作動機、創造力及工作績效間之關係—以組織創新氛圍為跨層次調節效果
11. 國民小學組織正義、組織公民行為與競爭優勢關係之研究：以領導者 與部屬交換關係為調節效果
12. 技術型高中具新住民子女身分之學生在組織正義、 同儕關係、師生關係與學習滿意度之研究 －從教師與學生觀點探討
13. 品牌代理商降低拉式策略威脅之研究：三方交換關係觀點
14. 長期照顧機構照顧服務員之人力資源措施與組織公民行為之研究
15. 智慧資本與環境偵測對組織學習與組織控制效果之影響--以政府部門為例
 
無相關著作
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：832（臺灣：816，外國：16） ／ 本年度總使用人次：1885225 ／ 訪客人次（自102年09月）：67688190
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上