倫敦奧運在2012年8月12日閉幕了，此次奧運的成功原因之一是七萬名志工的努力，他們被稱為「成就賽事的無名功臣」主要做的是：1.歡迎所有的訪客；2.載運選手及教練；3.幫助科技運作，使資訊能順利且正確地傳達出去；4.引領觀眾入座；5.回答觀眾的詢問等。 台北即將在2017年舉行世界大學運動會，這是我國有史以來主辦的最大規模國際運動競技。我國的高雄曾經在2009年主辦世運，台北主辦過2009年聽障奧運及2010年起的花博。這些大型活動都借重志工，世大運預估要有四萬名志工，志工計畫應在2015年之前確定。 本論文先分析2017世大運志工人力資源管理計畫的研擬、行銷與資訊管理，並說明應有嚴謹的工作分析，進行招募、甄選、訓練、任用與行政管理，也應提供適當的誘因與福利。

The closing ceremony of the London 2012 Summer Olympics was held on August 12, 2012. A key reason for the success of this year’s Summer Olympics was the contribution of around 70,000 volunteers. They welcome visitors, transport athletes and trainers, answer questions, direct people to their seats and provide technology support to ensure information get delivered quickly and accurately. The 2017 Summer Universiade is scheduled for Taipei. The Universiade will be the largest international athletic competition in the history of Taiwan. Our country had extensive experience in hosting and organizing large-scale international events such as the 2009World Games, the 2009 Deaflympics, and the 2010 International Flora Exposition. Volunteers have played important roles in all these events. The Universiade will need around 40,000 volunteers and the plan should be set up before 2015. This article is going to analysis the volunteer human resource planning, marketing and information management for the Universiade. Also, to provide human resource management proposals for 1.Conducting job analyses, 2. Recruiting volunteer Candidates, 3.Selecting volunteer candidates, 4.Orienting and training new employees,5 .Providing incentives and benefits.