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題名:社會企業的經營模式探討--以臺灣主婦聯盟生活消費合作社為例
書刊名:管理資訊計算
作者:黃上晏潘冠妘黃哲悠
作者(外文):Huang, Shan-yanPan, Guan-yunHuang, Jer-iou
出版日期:2015
卷期:4:2
頁次:頁221-234
主題關鍵詞:社會企業經營模式平衡計分卡永續發展Social enterpriseBusiness modelBalanced scorecardSustainable development
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:1488
  • 點閱點閱:23
社會企業(social enterprise)改變社會與企業的界限,結合企業經營與非營利組織概念,是兼顧「社會價值與獲利能力」的組織。多數企業雖具有社會目標,然對於社會目標的投入仍以使企業獲取更多的財政價值為目的。相對於一般企業,社會企業透過交易做慈善,而非透過慈善做交易。社會企業的目的為解決或改善社會問題,而非為了營利,更不是追求企業最大利益。其利潤須用於相關非營利組織(non-profitorganization; NPO),或者企業本身就是以解決社會問題而存在。本研究透過台灣主婦聯盟生活消費合作社來探討社會企業的經營模式與內涵,包括價值主張、基礎建設管理、顧客介面與財務觀點等構面。並從平衡計分卡觀點鏈結經營績效,解析組織永續經營的應有作為,期能補實社會企業在永續經營模式的實務缺口。
Social enterprises improve human life and natural environment by using the wise business strategies. Most enterprises have social goals in business, but those goals are involved more profit-making value. Social enterprises solve or improve society problems, not focus on profit or organizational benefit. And their profit should give back to related non-profit organizations and society. This study explores a social enterprise business model with the balanced scorecard. Through a case study on the Taiwanese Homemaker's Union Consumers Cooperatives, a social enterprise business model is realized and reflected for four dimensions including value proposition, infrastructure management, customer interface and financial aspect. Moreover, the balanced scorecard could present the performance of a social enterprise business model to guide significant activities and actions with sustainable development.
期刊論文
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8.劉漢榆、林怡臻(20130500)。顧客關係管理導向的企業永續績效探討。臺東大學綠色科學學刊,3(1),107-137。new window  延伸查詢new window
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研究報告
1.Mair, J.、Schoen, O.(2005)。Social entrepreneurial business model: An exploratory study。Barcelona:IESE Business School。  new window
學位論文
1.竇仁君(2003)。非營利組織的公共性與知識分享意願之研究--以主婦聯盟之共同購買為例(碩士論文)。國立政治大學。  延伸查詢new window
2.藍文佑(2010)。「善因動機」對「對社會企業的認同」之影響--兼論「對社會企業之知識與理解」之中介效果(碩士論文)。國立臺北大學。  延伸查詢new window
3.Lüdeke-Freund, F.(2009)。Business Model Concepts in Corporate Sustainability Contexts: From Rhetoric to a Generic Template for Business Models for Sustainability(博士論文)。Leuphana Universität,Lüneburg。  new window
4.林怡臻(2011)。顧客關係管理對企業永續經營效益之探討(碩士論文)。國立東華大學。  延伸查詢new window
5.張景翔(2005)。商業智能與經營模式設計之文獻研究--兼論與突破式創新演化之關係(碩士論文)。國立中央大學。  延伸查詢new window
6.陳巧馨(2013)。從顧客關係管理的觀點探討社會型企業之永續經營模式(碩士論文)。國立東華大學,花蓮。  延伸查詢new window
7.黃依婷(2013)。社會企業與CSR--生態綠的個案研究(碩士論文)。東吳大學,臺北。  延伸查詢new window
8.廖珮妤(2014)。企業永續發展社會面向創新之探索性研究--以服務業為例(碩士論文)。東吳大學。  延伸查詢new window
9.郭芝菁(2008)。事業情境與事業模式設計--以統一便利商店為例(碩士論文)。龍華科技大學。  延伸查詢new window
10.劉如芬(2008)。社教機構教育訓練與員工績效關係之研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
11.張美姍(2008)。消費合作社平抑物價之研究--以主婦聯盟為例(碩士論文)。逢甲大學。  延伸查詢new window
12.胡會豪(2008)。社員參與、消費價值與社員滿意度關係之研究--以台灣主婦聯盟生活消費合作社為例(碩士論文)。國立臺北大學。  延伸查詢new window
13.湯宗益(2008)。消費合作社社員購買意向與行為之研究--以台灣主婦聯盟生活消費合作社台中分社為例(碩士論文)。逢甲大學。  延伸查詢new window
14.歐冠良(2011)。社會企業經營模式之個案研究(碩士論文)。大葉大學。  延伸查詢new window
15.蔡志強(2010)。弱勢資本家--以利益的觀點分析台灣社會企業(碩士論文)。輔仁大學。  延伸查詢new window
16.王意婷(2010)。從顧客關係管理與企業社會責任探討企業的永續經營(碩士論文)。國立東華大學,花蓮。  延伸查詢new window
17.Osterwalder, A.(2004)。The Business Model Ontology: a proposition in a design science approach(博士論文)。University of Lausanne。  new window
18.黃信傑(2013)。社會企業經營模式之驗證與分析(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.錢為家(2009)。企業社會責任實務全書。台北:商周。  延伸查詢new window
2.Osborne, David、Gaebler, Ted(1992)。Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector。New York:Plume。  new window
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4.Hilton, R. W.(2000)。Managerial Accounting。New York:Irwin McGraw-Hill。  new window
5.胡哲生、梁瓊丹、卓秀足、吳宗昇(2013)。我們的小幸福小經濟。臺北市:新自然主義。  延伸查詢new window
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7.Elkington, J.(1998)。Cannibals with forks: The triple bottom line of 21st century business。New Society Publishers。  new window
8.Hopkins, W. G.(1999)。Introduction to plant physiology。New York:John Wiley and Sons。  new window
9.Schaltegger, S.、Muller, K.、Hindrichsen, H.(1996)。Corporate environmental accounting。John Wiley & Sons。  new window
10.Kaplan, Robert S.、Norton, David P.、朱道凱(1999)。平衡計分卡:資訊時代的策略管理工具。臺北市:臉譜文化。  延伸查詢new window
11.Laszlo, C.(2003)。The sustainable company: How to create lasting value through social and environmental performance。Washington:Island Press。  new window
12.World Commission of Environment and Development(1987)。Our Common Future。Oxford:Oxford University Press。  new window
13.王文科、王智弘(2007)。教育研究法。臺北:五南圖書出版公司。new window  延伸查詢new window
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15.Kerlin, Janelle A.(2009)。Social Enterprise: A Global Comparison。Medford, MA:Tufts University Press。  new window
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其他
1.黃正忠(2002)。國際企業因應世界永續發展高峰會現況,http://www.bcsd.org.tw/2010/talk/002.pdf。  延伸查詢new window
2.Jeston, J.(2008)。High performance management,http://www.library.idsc.gov.eg/GUI/Globals/Upload//BULLETIN_ATTACHMENT/99/e-files/manegement%20and%20economics/high%20performance%20management.pdf。  new window
圖書論文
1.Dees, J. G.、Emerson, J.、Economy, P.(2001)。Enterprising nonprofits。Social Entrepreneurship。New York:John Wiley and Sons。  new window
2.Morphet, J.(2009)。e-Governance and local governance。e-Governance: Managing or governing。London:Routledge。  new window
 
 
 
 
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