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題名:餐飲業網路外賣信任機制之研究:以Uber Eats為例
書刊名:餐旅暨觀光
作者:陳楊宗傅安弘李佳如
作者(外文):Chen, Yang-zongFu, An-hungLee, Chia-ju
出版日期:2020
卷期:17:1
頁次:頁1-21
主題關鍵詞:付款安全性隱私權政策信任信念黏度推薦意願Payment securityPrivacy policyTrust beliefsStickinessRecommendations
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:504
  • 點閱點閱:1
期刊論文
1.Smith, J. Brock(1997)。Selling Alliances: Issues and Insights。Industrial Marketing Management,26(2),149-161。  new window
2.Urban, Glen L.、Sultan, Fareena、Qualls, William J.(2000)。Placing Trust at the Center of Your Internet Strategy。Sloan Management Review,42(1),39-48。  new window
3.Lin, Lin、Hu, Paul Jen-Hwa、Sheng, Olivia R. Liu、Lee, Johnny(2010)。Is stickiness profitable for electronic retailers?。Communications of the ACM,53(3),132-136。  new window
4.Bulter, J. K. Jr.(1991)。Toward understanding and measuring conditions of trust: evolution of a condition of trust inventory。Journal of Management,17(3),643-663。  new window
5.Roy, Sanjit Kumar、Lassar, Walfried M.、Butaney, Gul T.(2014)。The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites: A consumer perspective。European Journal of Marketing,48(9/10),1828-1849。  new window
6.Hsu, Chien-Lung、Liao, Yi-Chuan(2014)。Exploring the Linkages between Perceived Information Accessibility and Microblog Stickiness: The Moderating Role of a Sense of Community。Information & Management,51(7),833-844。  new window
7.胡宜中、蔡嘉紋、王仁宏(20170300)。探討網路銀行之關鍵服務指標。管理資訊計算,6(1),39-61。new window  延伸查詢new window
8.Rousseau, Denise M.、Sitkin, Sim B.、Burt, Ronald S.、Camerer, Colin(1998)。Not so different after all: A cross-discipline view of trust。Academy of Management Review,23(3),393-404。  new window
9.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing,60(2),31-46。  new window
10.陳美如、陳純德(20170400)。團購網站中信任確保論述經由中央及週邊路徑對消費者信任影響之研究:思考可能性模型與團購價格感受調節效果之分析。資訊管理學報,24(2),209-243。new window  延伸查詢new window
11.Ardyan, E.、Retnawati, B. B.、Farida, N.(2018)。E-WOM attractiveness, e-brand community trust, e-brand community experience and brand loyalty: A study on XIAOMI electronic brand community in Indonesia。Journal of Business and Retail Management Research,12(3),231-240。  new window
12.Bai, L.、Wang, M.、Yang, Y.、Gong, S.(2019)。Food safety in restaurants: The consumer perspective。International Journal of Hospitality Management,77,139-146。  new window
13.Belanche, D.、Flavian, M.、Perez-Rueda, A.(2020)。Mobile apps use and WOM in the food delivery sector: The role of planned behavior, perceived security and customer lifestyle compatibility。Sustainability,12(10)。  new window
14.Bogren, M.、Yvonne, V. F.(2016)。Trust-building processes in women's entrepreneurship。Journal of Enterprising Communities,10(1),70-100。  new window
15.Hall, M. A.、Camacho, F.、Dagan, E.、Balkrishnan, R.(2002)。Trust in the medical profession: Conceptual and measurement issues。Health Services Research,37(5),1419-1439。  new window
16.Jeong, H.-J.、Koo, D.-M.(2015)。Combined effects of valence and attributes of e-WOM on consumer judgment for message and product: The moderating effect of brand community type。Internet Research,25(1),2-29。  new window
17.Ray, A.、Dhir, A.、Bala, P. K.、Kaur, P.(2019)。Why do people use food delivery apps (FDA)? A uses and gratification theory perspective。Journal of Retailing and Consumer Services,51,221-230。  new window
18.Smith, M. B.(1947)。The personal setting of public opinions: A study of attitudes toward Russia。Public Opinion Quarterly,11(4),507-523。  new window
19.Xiao, Z.、Zhang, J.、Li, D.、Chen, C.(2015)。Trust in online food purchase behavior: An exploration in food safety problem for produce e-retailers。Advance Journal of Food Science and Technology,8(10),751-757。  new window
20.Xu, X.、Huang, Y.(2019)。Restaurant information cues, diners' expectations and need for cognition: Experimental studies of online-to-offline mobile food ordering。Journal of Retailing and Consumer Services,51,231-241。  new window
21.Babin, Barry J.、Lee, Yong-Ki、Kim, Eun-Ju、Griffin, Mitch(2005)。Modeling consumer satisfaction and word-of-mouth: restaurant patronage in Korea。Journal of Services Marketing,19(3),133-139。  new window
22.Hoffman, Donna L.、Novak, Thomas P.、Peralta, Marcos(1999)。Building Consumer Trust Online。Communications of the Association for Computing Machinery,42(4),80-85。  new window
23.Krejcie, Robert V.、Morgan, Daryle W.(1970)。Determining sample size for research activities。Educational and Psychological Measurement,30(3),607-610。  new window
24.Lin, Judy Chuan-Chuan(2007)。Online stickiness: Its antecedents and effect on purchasing intention。Behaviour & Information Technology,26(6),507-516。  new window
25.Liu, Chang、Marchewka, Jack T.、Lu, June、Yu, Chun-Sheng(2005)。Beyond concern-a privacy-trust-behavioral intention model of electronic commerce。Information and Management,42(2),289-304。  new window
26.McKnight, D. Harrison、Choudhury, Vivek、Kacmar, Charles(2002)。The Impact of Initial Consumer Trust on Intentions to Transact with a Web Site: A Trust Building Model。The Journal of Strategic Information Systems,11(3/4),297-323。  new window
27.McKnight, D. Harrison、Cummings, Larry L.、Chervany, Norman L.(1998)。Initial Trust Formation in New Organizational Relationships。The Academy of Management Review,23(3),473-490。  new window
28.Moorman, Christine、Deshpande, Rohit、Zaltman, Gerald(1993)。Factors Affecting Trust in Market Relationships。Journal of Marketing,57(1),81-101。  new window
29.Ostrom, Thomas M.(1969)。The relationship between the affective, behavioral, and cognitive components of attitude。Journal of Experimental Social Psychology,5(1),12-30。  new window
30.Warrington, Traci B.、Abgrab, Nadia J.、Caldwell, Helen M.(2000)。Building Trust to Develop Competitive Advantage in E-business Relationships。Competitiveness Review,10(2),160-168。  new window
31.Zucker, Lynne G.(1986)。Production of Trust: Institutional Sources of Economic Structure, 1840-1920。Research in Organizational Behavior,8,53-111。  new window
32.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。new window  延伸查詢new window
33.Breckler, Steven J.(1984)。Empirical Validation of Affect, Behavior, and Cognition as Destine Components of Attitude。Journal of Personality and Social Psychology,47(6),1191-1205。  new window
34.Baron, Reuben M.、Kenny, David A.(1986)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。  new window
35.Tana, Y.-H.、Thoen, W.(2002)。Formal aspects of a generic model of trust for electronic commerce。Decision Support Systems,33(3),233-246。  new window
36.Xie, Y.、Peng, S.(2009)。How to Repair Customer Trust after Negative Publicity: The Roles of Competence, Integrity, Benevolence and Forgiveness。Psychology & Marketing,26(7),572-589。  new window
會議論文
1.Chen, C.、Choi, H. S.、Xiong, J.、Tang, Y.(2018)。Improving the loyalty of mobile payment users in China by Increasing the fit between skill, technology and task。  new window
2.Xu, J.、Liu, Z.(2010)。Study of online stickiness: its antecedents and effect on repurchase intention。2010 International Conference on e-Education, e-Business, e-Management, and e-Learning。  new window
研究報告
1.行政院主計總處(2019)。107年家庭收支調查報告。行政院主計總處。  延伸查詢new window
2.經濟部統計處(2020)。批發、零售及餐--飲業營業額統計。  延伸查詢new window
學位論文
1.鍾友碩(2007)。虛擬社群成員信任因素之研究--以交易型虛擬社群為例(碩士論文)。靜宜大學。  延伸查詢new window
2.李依蓁(2018)。探討通訊軟體差異化優勢、神馳經驗與使用者黏著性之關係--以LINE為例(碩士論文)。國立雲林科技大學。  延伸查詢new window
3.常大霖(2018)。大學生對網路外賣之購買意願研究--以餐飲平台foodpanda為例(碩士論文)。龍華科技大學。  延伸查詢new window
圖書
1.張春興(1986)。現代心理學。臺北:東華書局。  延伸查詢new window
2.鄭伯壎(1994)。消費者心理學。台北:大洋出版社。  延伸查詢new window
3.邱皓政(2010)。量化研究與統計分析:SPSS(PASW)資料分析範例解析。五南圖書出版股份有限公司。  延伸查詢new window
其他
1.馮志良(20180430)。2018網路安全報告出爐資安威脅走勢出人意料,https://www.netadmin.com.tw/article_content.aspx?sn=1804090009。  延伸查詢new window
2.萬事達卡(20170807)。萬事達卡消費者購買傾向調查--餐飲:臺灣消費者願多花40%過節揪團吃大餐高居亞太區第三名,https://www.mastercard.com.tw/zh-tw/newsroom.html。  延伸查詢new window
 
 
 
 
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