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題名:個人文化價值取向、效能知覺、組織正義對個人知識網絡與員工創新行為之影響
作者:劉淑寧
作者(外文):Shu- Ning Liou
校院名稱:國立彰化師範大學
系所名稱:工業教育與技術學系
指導教授:張火燦
學位類別:博士
出版日期:2005
主題關鍵詞:自我中心取向集體中心取向自我效能組織正義個人知識網絡員工創新行為IdiocentrismAllocentrismSelf-EfficacyOrganization justiceIndividual Knowledge NetworkEmployee’s Innovative Behavior
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金融機構欲在個人理財市場中提昇競爭力,重要關鍵在於理財專員是否能積極表現出創新行為。本研究驗證員工個人知識網絡在個人文化價值取向和其創新行為間所扮演的中介角色,及自我效能、組織正義可能產生的干擾影響。以問卷調查法對銀行、人壽保險業234位理財專員進行研究,結果發現,(1)自我中心取向與集體中心取向皆對員工創新行為有正向影響,(2)集體中心取向會透過知識網絡關係強度對其創新行為產生間接影響,(3)自我效能會對自我中心取向與個人知識網絡、員工創新行為間關係產生負向干擾,(4)自我中心取向與自我效能的交互項會透過知識網絡對其創新行為產生間接影響,(5)程序正義會對集體中心取向與員工創新行為間關係產生負向干擾。結果凸顯自我效能、組織正義及發展員工個人知識網絡在不同文化價值取向員工之創新行為議題上之重要性。
The purposes of this research were to explore the relationship among individual culture value, efficacy perception, organization justice, individual knowledge network and employee’s innovative behavior. The study, based on the questionnaire survey from the fields of bank and insurance, uses hierarchical and block regression analysis to examine individual knowledge network (diversity & relationship strength) as a mediating variable among idiocentrism, allocentrism and employee’s innovative behavior; and self-efficacy and organization justice as moderator variables among idiocentrism, allocentrism, individual knowledge network (diversity & relationship strength) and employee’s innovative behavior. The study results indicate that (a) idiocentrism and allocentrism have direct effects on employee’s innovative behavior, (b) knowledge network relationship strength mediates the relationship between allocentrism and employee’s innovative behavior, (c) self-efficacy moderates the relationship between idiocentrism and individual knowledge network and innovative behavior, (d) the two-way interactive effect of idiocentrism and self-efficacy on employee’s innovative behavior is mediated through individual knowledge network, (e) procedural justice moderates the relationship between allocentrism and employee’s innovative behavior. The research results indicate the importance of the roles of self-efficacy, organization justice and individual knowledge network in the employee’s innovative behavior.
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