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題名:國際觀光旅館宴會廳內外場員工工作壓力、工作倦怠與離職傾向之相關研究--以社會支持為干擾變項
書刊名:商管科技季刊
作者:許順旺 引用關係林瑋婷蘇紅文 引用關係
作者(外文):Hsu, Shun-wangLin, Wei-tingSu, Hung-wen
出版日期:2010
卷期:11:2
頁次:頁209-240
主題關鍵詞:工作壓力工作倦怠離職傾向社會支持Job stressBurnoutTurnover intentionSocial support
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(19) 博士論文(0) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:16
  • 共同引用共同引用:151
  • 點閱點閱:155
期刊論文
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2.張志明、譚宇隆(20000600)。花蓮縣國民小學總務主任工作倦怠因素之探討。花蓮師院學報,10,145-170。new window  延伸查詢new window
3.Fenlason, K. J.、Beehr, T. A.(1994)。Social support and occupational stress: effects of talking to others。Journal of Organizational Behavior,15(2),157-175。  new window
4.Ivancevich, J. M.,、Matteson(1980)。Occupational stress, strain and coping across the life span。Journal of Vocational Behavior,27,98-108。  new window
5.Dormann, C.、Zapf, D.(2002)。Social stressors at work, irritation, and depressive symptoms: accounting for unmeasured third variables in multi-wave study。Journal of Occupational and Organizational Psychology,75(1),33-58。  new window
6.謝安田、李培銘(20030400)。金融服務業特性對績效獎金與離職傾向關係之干擾效果。文大商管學報,8(1),1-20。new window  延伸查詢new window
7.Mor Barak, Michàl E.、Nissly, Jan A.、Levin, Amy(2001)。Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and metanalysis。The Social Service Review,75(4),625-661。  new window
8.林信昌、臧國仁(20000400)。新聞從業人員之工作倦怠現象--以臺北市平面媒體路線記者為例。新聞學研究,63,91-135。new window  延伸查詢new window
9.Jamal, M.(2005)。Personal and organizational outcomes related to job stress and type-a behavior: A study of Canadian and Chinese employees。Stress and Health,21(2),129-137。  new window
10.Dollard, M. F.、Winefield, H. R.、Winefield, A. H.、De Jonge, J.(2000)。Psychosocial Job Strain and Productivity in Human Service Workers: A Test of the Demand-control-support Model。Journal of Occupational and Organizational Psychology,73(4),501-510。  new window
11.Maslach, C.(1976)。Burned-out。Human Behavior,5(9),16-22。  new window
12.McGrath, A.、Reid, N.、Boore, J.(2003)。Occupational stress in nursing。International Journal of Nursing Studies,40(5),555-565。  new window
13.Etzion, D.(1984)。Moderating effect of social support on the stress-burnout relationship。Journal of Applied Psychology,69(4),615-622。  new window
14.Farber, B. A.、Miller, J.(1981)。Teacher burnout: A psycho-educational perspective。Teachers College Record,83(2),235-243。  new window
15.Beehr, T. A.、Jex, S. M.(1991)。Emerging theoretical and methodological issues in the study of work-related stress。Research in Personnel and Human Resources Management,9,311-364。  new window
16.Maslach, Christina、Goldberg, Julie(1998)。Prevention of burnout: New perspectives。Applied and Preventive Psychology,7(1),63-74。  new window
17.蘇慧玲、陳穎峰、趙必孝、凌雅慧(20031200)。服務業建教合作支持系統與個人特性對員工組織承諾與離職傾向的情境影響。人力資源管理學報,3(4),39-64。new window  延伸查詢new window
18.Kahill, Sophia(1988)。Symptoms of professional burnout: A review of the empirical evidence。Canadian Psychology/Psychologie canadienne,29(3),284-297。  new window
19.Thomas, Linda Thiede、Ganster, Daniel C.(1995)。Impact of family-supportive work variables on work-family conflict and strain: A control perspective。Journal of Applied Psychology,80(1),6-15。  new window
20.溫金豐、崔來意(20011000)。高科技公司女性專業人員工作--家庭衝突及工作倦怠之研究:社會支持的效應。管理評論,20(4),65-91。new window  延伸查詢new window
21.Fogarty, Timothy J.、Singh, Jagdip、Rhoads, Gary K.、Moore, Ronald K.(2000)。Antecedents and consequences of burnout in accounting: Beyond the role stress model。Behavioral Research in Accounting,12,31-67。  new window
22.Cordes, C. L.、Dougherty, T. W.(1993)。A Review and Integration of Resource on Job Burnout。Academy of Management Review,18(4),621-656。  new window
23.張曉春(19830700)。專業工作者工作疲乏研究架構之探討:以社會工作員為例。思與言,21(2),59-81。new window  延伸查詢new window
24.Ray, E. B.、Miller, K. I.(1994)。Social support, home/work stress, and burnout: Who can help?。Journal of Applied Behavioral Science,30(3),357-373。  new window
25.Leiter, Michael P.、Maslach, Christina(1988)。The impact of interpersonal environment on burnout and organizational commitment。Journal of Organizational Behavior,9(4),297-308。  new window
26.Andersson, L. M.(1996)。Employee cynicism: An examination using a contract violation framework。Human Relations,49(11),1395-1418。  new window
27.高迪理(19910600)。社會支持體系概念之架構之探討。社區發展季刊,54,24-32。new window  延伸查詢new window
28.Lee, R. T.、Ashforth, B. E.(1993)。A longitudinal study of burnout among supervisors and managers: Comparisons between the Leiter and Maslach (1988) and Golembiewski et al. (1986) models。Organizational Behavior and Human Decision Processes,54(3),369-398。  new window
29.Spector, P. E.、Jex, S. M.(1998)。Development of Four Self-Report Measures of Job Stressors and Strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory。Journal of occupational health psychology,3(4),356-367。  new window
30.Goodman, E. A.、Boss, R. W.(2002)。The phase model of burnout and employee turnover。Journal of Health and Human Services Administration,25(1),33-47。  new window
31.Shaver, K. H.、Lancey, L. M.(2003)。Job and career satisfaction among staff nurses。Journal of Nursing Administration,33(3),166-172。  new window
32.何金銘、黃英忠、陳錦輝、莊美娟(20050600)。工作需求-控制-支持模式與工作倦怠關係之研究:以海關人員為例。人力資源管理學報,5(2),19-37。new window  延伸查詢new window
33.羅新興、周慧珍(20061200)。組織成員知覺主管支持對其離職傾向之影響--探討工作負荷與成就動機之干擾作用。人力資源管理學報,6(4),67-80。new window  延伸查詢new window
34.Griffeth, Rodger W.、Hom, Peter W.、Gaertner, Stefan(2000)。A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium。Journal of Management,26(3),463-488。  new window
35.Hrebiniak, Lawrence G.、Alluto, Joseph A.(1972)。Personal and Role-Related Factors in the Development of Organizational Commitment。Administrative Science Quarterly,17(4),555-573。  new window
36.Mobley, William Hodges(1977)。Intermediate Linkages in the Relationship between Job Satisfaction and Turnover。Journal of Applied Psychology,62(2),237-240。  new window
37.Maslach, Christina、Jackson, Susan E.(1981)。The Measurement of Experienced Burnout。Journal of Organizational Behavior,2(2),99-113。  new window
38.Demerouti, E.、Bakker, A. B.、Nachreiner, F.、Schaufeli, W. B.(2001)。The job demands-resources model of burnout。Journal of Applied Psychology,86(3),499-512。  new window
39.陶家珍(1996)。護理人員工作負荷之研究。勤益學報,13,171-183。  延伸查詢new window
40.廖國鋒、鄭美娟與王湧水(2005)。負面情感作用對社會支持、角色壓力源與工作倦 怠影響關係之研究。人力資源管理學報,5(4),155-180。  延伸查詢new window
41.Belcasto, P. A.,、Hays, L. C.(1984)。Ergophilia Ergophovia Ergo Burnout Professional Psychology。Research and Practice,15(2),260-270。  new window
42.Brough, P.,、Frame, R.(2004)。Predicting police job satisfaction, work well-being and turnover intentions: The role of social support and police organizational variables。New Zealand Journal of Psychology,33,8-18。  new window
43.Gaines, J.,、Jermier, J. M.(1983)。Emotional exhaustion in a high organization。Academy of Management Journal,26(4),567-586。  new window
44.Gmelch, W. H.(1988)。Research perspectives on administrative stress: cause, reactions responses and consequences。The Journal of Education Administration,26(2),134-140。  new window
45.Gorter, R. C., Albrecht, G., Hoogstraten, J.,、Eijkman, M. A. J.(1999)。Factorial validity of the Maslach burnout inventory-dutch version among dentists。Journal of Organizational Behavior,20(2),209-217。  new window
46.吳濟華、陳協勝(2001)。員工滿足及離職傾向之關聯因素研究-以中央健康保險局高屏分局為例」。公營事業評論,3(3),91-114。  延伸查詢new window
47.Hodge, G. M., Jupp, J. J.,、Yaylor, A. J.(1994)。Work stress, distress and burnout in music and mathematics teachers。British Journal of Educational Psychology,64 (1),65-76。  new window
48.Iverson, R. D., Olekalns, M .,、Erwin, P. J.(1998)。Affectivity, organization stressors, and absenteeism: A causal model of burn out and its consequences。Journal of Vocational Behavior,52(1),1-23。  new window
49.Jenkins, R.、Elljott, P.(2004)。Stressors, burnout and social support: Nurses in acute health settings。Journal of Advanced Nursing,48(6),622-631。  new window
50.Lu, J. L.(2005)。Perceived job stress of women workers in diverse manufacturing industries。Human Factors and Ergonomics in Manufacturing,15(3),275-285。  new window
51.Nelson, D. L.,、Quick, J. C.(1991)。Social support and newcomer adjustment in organizations: Attachment theory at work?。Journal of Organizational Behavior,12(4),543-554。  new window
52.Ootim, B.(2001)。Social support。Nursing Management,7(9),22-24。  new window
53.Peeters, M. C. W.,、Le Blanc, P. M.(2001)。Toward a match between job demand and sources of social support。European Journal of Work and Organization Psychology,10(5),53-72。  new window
54.Ray, E. B.,、Miller, K. I.(1991)。The influence of communication structure and social support on job stress and burnout。Management Communication Quarterly,4(4),506-527。  new window
55.Shumaker, S.A.,、Brownell, A.(1984)。Toward a theory of social support: Closing the conception gaps。Journal of Social Issues,40(4),11-36。  new window
56.Steinhardt, M. A.、Dolbier, C. L.、Gottlieb, N. H.、McCalister, K. T.(2003)。The relationship between hardiness, suspervisor support, group cohesion, and job stress as predicitors of job satisfaction。Journal of Health Promotion,17(6),382-389。  new window
57.Weinberg, S., Edwards, G.,、Garove, W. E.(1983)。Burnout among employees of state residential facilities serving developmentally disables persons。Children and Youth Services Review,5(3),239-253。  new window
會議論文
1.Leiter, M. P.,、Maslach, C.(1986)。Job stress and social involvement among nurses。Santa Barbara, CA。  new window
學位論文
1.施惠文(2005)。工作壓力、社會支持與工作績效之相關研究--以高雄市政府員工為例(碩士論文)。國立中山大學。  延伸查詢new window
2.徐嘉宏(2001)。領導方式、角色壓力及社會支持與百貨公司專櫃人員工作倦怠關係之研究(碩士論文)。國立中山大學。  延伸查詢new window
3.沈渼君(2002)。中式宴會廳基層人員應具備專業能力:修正式德菲研究(碩士論文)。世新大學,臺北。  延伸查詢new window
4.蔡淑美(2003)。智障兒母親之照顧者緊張、社會支持與憂鬱的相關性(碩士論文)。高雄醫學大學。  延伸查詢new window
5.紀翠玲(2002)。國小兼任行政教師制握信念、工作特性與工作壓力關係之研究(碩士論文)。國立臺南大學。  延伸查詢new window
6.王嬋媚(2004)。高中職轉型為綜合高中組織變革、教師角色壓力與工作倦怠相關之研究--以社會支持為干擾變項(碩士論文)。國立中山大學。  延伸查詢new window
7.崔來意(2000)。高科技公司女性專業人員工作--家庭衝突、工作倦怠及離職意願關係之研究(碩士論文)。國立中山大學。  延伸查詢new window
8.葉恆青(2003)。餐飲服務業電子化企業經營模式之探討(碩士論文)。國立臺灣科技大學。  延伸查詢new window
9.蔡宛雁(2005)。台灣觀光旅館業程序不公正、員工創造性、離職傾向之關係-以同事支持、工作與家庭衝突為干擾變項。  延伸查詢new window
10.吳碧華(2001)。餐飲連鎖店經理專業能力分析之研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
11.林瑞雅(2006)。人際壓力源、尋求社會支持、工作倦怠、及員工工作態度之關係:中介歷程之探討。  延伸查詢new window
圖書
1.許順旺(2005)。宴會管理--理論與實務。揚智文化事業。  延伸查詢new window
2.Sanders, E. P.(1977)。Paul and Palestinian Judaism: A Comparison of Patterns of Religion。London:Minneapolis, Minn.:Philadelphia:SCM:Fortress Press。  new window
3.Cartwright, S.、Cooper, C. L.(1997)。Managing workplace stress。Sage。  new window
4.Jex, Steve M.(1998)。Stress and Job Performance: Theory, Research, and Implications for Managerial Practice。Sage Publications, Inc.。  new window
5.Robbins, Stephen P.(2001)。Organizational behavior。Prentice-Hall, Inc.。  new window
6.萬光玲、賈麗娟(1996)。宴會設計入門。台北。  延伸查詢new window
7.Heffon, F.(1989)。Organization theory and public organization: the political connection。Englewood Cliffs, New Jersey:Prentice-Hall。  new window
8.Pines, A. M.(1993)。Burnout。Handbook of stress: Theoretical and clinical aspects。NY。  new window
圖書論文
1.Maslach, C.(1982)。Understanding burnout: Definitional issues in analyzing a complex phenomenon。Job stress and burnout: Research, theory, and intervention perspectives。Beverly Hills, CA:Sage Publications。  new window
 
 
 
 
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