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題名:師徒關係的正負面功能的前因與後果
作者:陳建龍
作者(外文):Chien-Lung Chen
校院名稱:雲林科技大學
系所名稱:管理研究所博士班
指導教授:林尚平
學位類別:博士
出版日期:2010
主題關鍵詞:師徒關係的價值相似性師徒關係合作文化群體過程工作群體支持group supportgroup process cooperative contextmentoringsimilarityvalue of mentoring.
原始連結:連回原系統網址new window
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摘 要
本研究目的在於探討師徒關係的正、負面向功能/經驗與前因:組織因素(合作文化)、群體(工作群體支持、群體過程)、個體(相似性),與結果(專業承諾、角色壓力與滿意度)之關係;以及不同師徒關係結構下(關係類型與隸屬關係)師徒關係正、負面/功能經驗知覺的差異,研究以270位餐旅學院的實習生為樣本,從徒弟的觀點,利用t檢定與階層迴歸分析法來驗證假設。研究結果顯示,直屬上司師父群體之職涯功能顯著高於非直屬上司師父群體。其次,在前因變項中群體過程僅對職涯功能有顯著的正向影響,知覺相似性則對所有師徒關係功能的正、負面向功能/經驗的影響最為顯著。在結果變項方面,職涯功能對工作滿意度、角色模糊與情感性承諾有顯著的影響效果,心理社會功能對角色模糊、角色衝突與持續承諾有顯著影響效果。角色模範則對工作滿意度、情感性承諾與持續承諾有顯著的正向影響效果。而負面經驗中,不適配對規範承諾有顯著的影響效果,操弄與疏離僅對角色模糊有顯著正向影響效果。最後,針對研究發現的意涵與未來研究進行討論。
ABSTRACT
This study aimed primarily at exploring the effects of contextual factors(cooperative context , group support and group process) and individual factor(similarity) on positive and negative mentoring experience, and the relationships between these mentoring experiences with prot?縵?臃 working outcomes(professional commitment, role pressure and satisfaction) and the differences of mentor-prot?縵? relationship structure(formal vs. Informal and subordinate vs. non-subordinate prot?縵?臃) on perceptions of mentoring. A total of 270 completed valid questionnaires of hospitality interns were subjected to linear hierarchical regression analysis and t test. Results indicated subordinate prot?縵?臃 reported more career functions than non-subordinate prot?縵?臃. Futher, results supported that relationships between group process and career functions, and confirmed that perceived similarity were significantly correlated with all mentoring functions and experiences(positive and negative). Moreover, results also revealed that career functions were significantly correlated with job satisfaction, role ambiguity and affective commitment. Psychosocial function has significantly relationship on role ambiguity, role conflict and continuous commitment. Role model function has positive relationship on job satisfaction, affective commitment and continuous commitment. In contrast, mismatch only has significant relationship on normative commitment, and manipulative behavior has a significantly positive relationship on role ambiguity. Finally, the implications of these findings and the directions for future research are discussed.
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