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題名：師徒怎麼配？論師徒功能、員工知識分享與創新行為關係中師徒類型之調節角色
書刊名：人力資源管理學報
作者：李昭蓉 引用關係
作者(外文)：Li, Jau-rong
出版日期：2012
卷期：12:4
頁次：頁81-105
主題關鍵詞：師徒配對；師徒功能；知識分享；員工創新行為；Types of mentoring；Mentoring function；Knowledge sharing；Innovative behavior
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(9) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:579
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師徒制是促進資深師父與資淺徒弟之間的知識與經驗交流的方法，透過師徒制的運作，組織得以提升員工能力與創新，為組織帶來成長與創造新獲利機會，進而促使組織不斷地創新與成長。本研究以徒弟觀點為出發，探討師徒功能與員工創新行為及知識分享之關係。並且探討不同師徒制類型（正式／非正式」、「直屬／同儕」以及「同性／跨性別」三類）是否在提供師徒功能方面有所差異，以及師徒類型是否會調節師徒功能對員工創新與知識分享之影響。本研究以金融服務業徒弟員工為問卷發放對象，根據324份有效樣本所進行的分析結果發現，由直屬主管擔任師父的師徒配對在職涯支持功能與角色楷模功能兩方面、以及徒弟知識分享與創新行為方面，都顯著高於同儕師徒關係之情境。而師徒功能中的職涯支持與角色楷模功能，對員工創新行為有顯著正向影響。在師徒類型的調節效果方面，則發現直屬／同儕師徒類型會調節職涯功能與角色楷模對於知識分享與員工創新行為之影響。在直屬配對師徒運作下，職涯功能與角色楷模功能與員工創新行為之關係，都比同儕師徒來得強。本文並針對研究結果在理論與實務上的意涵進行討論。
Mentoring relationships is an effective means to facilitate the exchanges of knowledge and experience between senior mentors and junior protégés. Through mentoring relationships, employees can develop professional abilities and be innovative, which increases the competitive edge for the company. Using the protégé's perspective, this study examined the relationships among the type of mentoring relationships, mentoring functions protégés received and protégé knowledge sharing and innovative behaviors. Furthermore, we examined the moderating role of the type of mentoring relationships in the relationship between mentoring functions and protégés' knowledge sharing and innovative behaviors. We collected data from employees in the financial industry and obtained a total of 324 valid observations. The findings of this study include: First, compared to peer mentoring, protégés in supervisory mentoring received more career and role modeling mentoring functions. Second, mentoring functions positively related to protégé knowledge sharing and innovation behaviors. The type of mentorship moderated the positive relationships between career functions and role modeling and protégés' innovation behavior such that the positive relationships were stronger in supervisory mentoring. Theoretical and practical implications of our findings are discussed.
Other
1.吳美連(2005)。找一位良師--師徒關係對女性工作適應與職涯晉昇的影響。  延伸查詢new window
期刊論文
1.Eby, L. T.(1997)。Alternative forms of mentoring in changing organizational environments: A conceptual extension of the mentoring literature。Journal of Vocational Behavior，51，125-144。  new window
2.Hu, C.、Pellegrini, E. K.、Scandura, T. A.(2011)。Measurement invariance in mentoring research: A crosscultural examination across Taiwan and the U.S。Journal of Vocational Behavior，78，274-282。  new window
3.Makela, K.、Kalla, H. K.、Piekkari, R.(2007)。Interpersonal similarity as a driver of knowledge sharing within multinational corporations。International Business Review，16(1)，1-22。  new window
4.Forret, M. L.(1996)。Issues facing organizations when implementing formal mentoring programmers。Leadership and Organization Developmanpower Trainingment Journal，17(3)，27-30。  new window
5.Ragins, B. R.(1997)。Diversified mentoring relationships in organizations: A power perspective。Academy of Management Review，22(2)，482-521。  new window
6.Tsai, C. T.、Kao, C. F.(2004)。The relationships among motivations, climate for organizational innovation, and employee innovation behavior: A test of Amabile's motivational synergy model。Journal of Management，21，571-592。  new window
7.蔡佩君、連雅慧(20110900)。相似配適高就好嗎？探討個人-組織配適雙構面對知識分享與創意行為之影響。輔仁管理評論，18(3)，75-94。new window  延伸查詢new window
8.Cummings, J. N.(2004)。Work Groups, Structural Diversity and Knowledge Sharing in a Global Organization。Management Science，50(3)，352-364。  new window
9.Liao, L. F.(2006)。A Learning Organization Perspective on Knowledge-sharing Behavior and Firm Innovation。Human Systems Management，25(4)，227-236。  new window
10.Allen, T. D.、Eby, L. T.(2003)。Relationship Effectiveness for Mentors: Factors Associated with Learning and Quality。Journal of Management，29(4)，469-486。  new window
11.Ensher, E. A.、Thomas, C.、Murphy, S. E.(2001)。Comparison of traditional, step-ahead, and peer mentoring on protégés' support, satisfaction, and perceptions of career success: A social exchange perspective。Journal of Business and Psychology，15(3)，419-438。  new window
12.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
13.Alien, T. D.、Russell, J. E. A.、Maetzke, S. B.(1997)。Formal Peer Mentoring: Factors Related to Proteges Satisfaction and Willingness to Mentor Others。Group and Organization Management，22(4)，488-507。  new window
14.Ragins, B. R.、Cotton, J. L.(1999)。Mentor functions and outcomes: A comparison of men and women in formal and informal mentoring relationships。Journal of Applied Psychology，84(4)，529-550。  new window
15.Sosik, J. J.、Godshalk, V. M.(2000)。The Role of Gender in Mentoring: Implications for Diversified and Homogenous Mentoring Relationships。Journal of Vocational Behavior，57(1)，102-122。  new window
16.吳美連、蔡明洋、張振傑、莊文隆(20070600)。師徒功能對組織社會化影響之研究--以志願役軍官為例。人力資源管理學報，7(2)，71-92。new window  延伸查詢new window
17.Ragins, B. R.、Scandura, T. A.(1994)。Gender Differences In Expected Outcomes of Mentoring Relationships。Academy of Management Journal，37(4)，957-971。  new window
18.Hsu, Meng-Hsiang、Ju, Teresa L.、Yen, Chia-Hui、Chang, Chun-Ming(2007)。Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations。International Journal of Human-Computer Studies，65(2)，153-169。  new window
19.Osterloh, Margit、Frey, Bruno S.(2000)。Motivation, Knowledge Transfer, and Organizational Forms。Organization Science，11(5)，538-550。  new window
20.Day, Rachel、Allen, Tammy D.(2004)。The relationship between career motivation and self-efficacy with protégé career success。Journal of Vocational Behavior，64(1)，72-91。  new window
21.Nonaka, Ikujiro(1994)。A Dynamic Theory of Organizational Knowledge Creation。Organization Science，5(1)，14-37。  new window
22.Hendriks, P.(1999)。Why share knowledge? The influence of ICT on the motivation for knowledge sharing。Knowledge and process management，6(2)，91-100。  new window
23.Scott, Susanne G.、Bruce, Reginald A.(1994)。Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace。Academy of Management Journal，37(3)，580-607。  new window
24.蔡啟通(20060400)。領導者部屬交換與員工創新行為：組織正義之中介效果及組織特性之干擾效果。管理學報，23(2)，171-193。new window  延伸查詢new window
25.Underhill, C. M.(2006)。The effectiveness of mentoring programs in corporate settings: A meta-analytical review of the literature。Journal of Vocational Behavior，68(2)，292-307。  new window
26.蔡啟通(20081000)。內在動機與員工創新行為之關係：Amabile三元交互效果及Shin中介效果之驗證。管理學報，25(5)，549-575。new window  延伸查詢new window
27.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23(1)，77-98。new window  延伸查詢new window
28.鄭瑩妮、胡昌亞、簡世文(20130300)。師徒功能與徒弟知識分享。商略學報，5(1)，37-56。new window  延伸查詢new window
29.Bryant, S. E.(2005)。The Impact of Peer Mentoring on Organizational Knowledge Creation and Sharing: An Empirical Study in a Software Firm。Group & Organization Management，30(3)，319-338。  new window
30.Kram, Kathy E.(1983)。Phases of the mentor relationship。Academy of Management Journal，26(4)，608-625。  new window
31.Noe, R. A.(1988)。An Investigation of the Determinants of Successful Assigned Mentoring Relationships。Personnel Psychology，41(3)，457-479。  new window
32.Scandura, T. A.(1992)。Mentorship and career mobility: An empirical investigation。Journal of Organizational Behavior，13(2)，169-174。  new window
33.Swap, Walter、Leonard, Dorothy、Shields, Mimi、Abrams, Lisa(2001)。Using mentoring and storytelling to transfer knowledge in the workplace。Journal of Management Information Systems，18(1)，95-114。  new window
34.Szulanski, Gabriel(1996)。Exploring internal stickiness: Impediments to the transfer of best practice within the firm。Strategic Management Journal，17(Suppl. 2)，27-43。  new window
35.Allen, T. D.、Eby, L. T.(2008)。Mentor commitment in formal mentoring relationships。Journal of Vocational Behavior，72(3)，309-316。  new window
36.Chao, Georgia T.、Walz, Patm、Gardner, Philip D.(1992)。Formal and Informal Mentorships: A Comparison on Mentoring Functions and Contrast with Nonmentored Counterparts。Personnel Psychology，45(3)，619-636。  new window
37.Sosik, J. J.、Godshalk, V. M.(2005)。Examining gender similarity and mentor's supervisory status in mentoring relationships。Mentoring and Tutoring，13(1)，39-54。  new window
學位論文
1.張吉成(2001)。科技產業知識創新模式建構之研究(博士論文)。國立臺灣師範大學，臺北市。new window  延伸查詢new window
圖書
1.Cohen, J.、Cohen, P.(1983)。Applied Multiple Regression/Correlation Analysis for Behavioral Sciences。Hillsdale, NJ。  new window
2.Kram, K. E.(1985)。Mentoring at work: Developmental relationships in organizational life。Glenview, Illinois：Scott, Foresman and Company。  new window
3.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
其他
1.Wichman, F. ; Sjodin, T. 著(1998)。成功，有師為伴。  延伸查詢new window
2.Bryant, S. E. ; Terborg, J. R.(2008)。Impact of peer mentor training on creating and sharing organizational knowledge。  new window
3.Cabrera, A. ; Cabrera, E. F.(2005)。Knowledge sharing dilemmas。  new window
4.Cohen, N. H.(1995)。Mentoring adult learners: A guide for educators and trainers。  new window
5.Fagenson-Eland, E. A. ; Marks, M. A. ; Amendola, K. L.(1997)。Perceptions of mentoring relationships.。  new window
6.Kakabadse, A. ; Kakabadse, N.(1999)。Essence of leadership。  new window
7.Lin, Y. P. ; Tung, Y. C.(2006)。Peer mentoring and knowledge sharing: The mediating effect of trust and relationship learning。  new window
8.Pellegrini, E. K. ; Scandura, T. A.(2005)。Construct equivalence across groups: An unexplored issue in mentoring research。  new window
9.Ragins, B. R. ; McFarlin, D. B.(1990)。Perceptions of mentor roles in cross-gender mentoring relationships。  new window
10.Singh, V. ; Bains, D. ; Vinnicombe, S.(2002)。Informal mentoring as an organizational resource。  new window
11.Skyrme-Jones, R. A. ; O’Brien, R. C. ; Berry, K. L. ; Meredith, I. T.(2000)。Vitamin E supplementation improves endothelial function in type I diabetes mellitus: A randomized, placebo-controlled study。  new window
12.Yang, C.-C. ; Hu, C. ; Baranik, E. L. ; Lin, C.-Y.。Can protégés be successfully socialized without socialized mentors? A close look at mentorship formality。  new window
13.Zey, M. G.(1991)。The mentor connection: Strategic alliances in corporate life。  new window
 
 
 
 
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