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題名:餐旅實習生之組織社會化模型建立:機構式組織社會化策略與實習生積極行為對工作滿足與餐旅業認同之影響
作者:余梅香 引用關係
作者(外文):Mei-hsiang Yu
校院名稱:國立臺南大學
系所名稱:教育經營與管理研究所碩士班
指導教授:尹玫君
學位類別:博士
出版日期:2012
主題關鍵詞:社會化程度積極行為組織社會化策略校外實習內在滿足外在extrinsic satisfactioninternshipintrinsic satisfactionsocialization contentproactivityinstitutionalized socialization tacticsvocational identity
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本研究目的在探討大專校院餐旅實習生進入職場後的實習過程中,實習單位所規劃之機構式組織社會化策略、實習生積極行為對實習生社會化程度、外在滿足、內在滿足、與餐旅業認同之影響;同時檢驗社會化程度的中介效果。研究工具使用問卷調查法蒐集資料,針對校外實習半年或一年的餐旅相關科系學生進行抽樣調查。總計回收445份問卷,有效問卷408份,填答有效率為91.68 %。
本研究利用結構方程模式 (Structural Equation Modeling, SEM),以AMOS 軟體進行資料分析,並針對七項假設進行驗證,分析結果模型整體配適度良好。研究結果發現:
1. 機構式組織社會化策略和實習生積極行為對實習生社會化程度、實習生調適結果,有顯著的正向影響。
2. 社會化程度對實習生的內在滿足、餐旅業認同具有中介效果。
3. 社會化程度對實習生的外在滿足呈顯著的負向影響。
4. 餐旅業認同會受到社會化程度與外在滿足的影響
5. 餐旅組織社會化模型與實習生的資料配適度良好。
最後根據研究結論提出後續建議,供相關單位參考。
The purpose of this study is to examine how institutionalized socialization tactics and hospitality interns’ proactive behaviors jointly affect socialization learning and students adjustment (job satisfaction, vocational identity). Based on a survey sample of 408 students who enrolled in a 6-month or one-year hospitality internship, the study used structural equation modeling (SEM) techniques to test 7 Hypotheses and the model fit.
The results indicate that
1. Institutionalized socialization tactics and interns’ proactive behaviors are positively related to socialization content;
2. Socialization content partially mediates the relationship between institutionalized socialization tactics and interns proactive behaviors with a number of distal outcomes (intrinsic satisfaction, vocational identity);
3. Socialization content is negatively related to extrinsic satisfaction;
4. Hospitality vocational identity is affected both by socialization content and extrinsic satisfaction;
5. The fit statistics of this organizational socialization model indicated a good fit to the interns data.
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