:::

詳目顯示

回上一頁
題名:以人力資源管理策略觀點探討員工情緒、幸福感、績效與休閒參與調節效果之研究
書刊名:商略學報
作者:許順旺 引用關係吳紀美 引用關係張姮燕 引用關係楊雯如 引用關係林立婷
作者(外文):Hsu, Shun-wangWu, Chi-meiChang, Heidi H.Yang, Wen-juLin, Li-ting
出版日期:2018
卷期:10:1
頁次:頁47-66
主題關鍵詞:情緒智能幸福感工作績效休閒參與Emotional intelligenceHappinessWork performanceLeisure participation
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:630
  • 點閱點閱:176
本研究旨在探討員工情緒智能、幸福感與工作績效間的關係,並驗證休閒參與是否會調節情緒智能與幸福感及幸福感與工作績效。本研究以台灣地區五星級旅館員工為母體,採便利抽樣方式針對工作滿六個月以上正式員工進行問卷調查,並請其直線主管以1比5配對方式填答員工之工作績效。結果顯示情緒智能對員工幸福感、員工幸福感對工作績效、情緒智能對工作績效皆有顯著正向影響;員工幸福感對情緒智能與工作績效間產生中介效果;而休閒參與對情緒智能與幸福感、幸福感與工作績效間產生調節效果。飯店人力資源策略中可運用在招募高情緒智能的員工,期透過增加員工幸福感達到較高的工作績效,並可透遍鼓勵員工增加休閒參與,提高幸福感及工作績效。
This research aimed to explore the relationship among five-star-hotel employees' perceived emotional intelligence, happiness and work performance in Taiwan. It also examined the moderating effect of leisure participation on the relationship between emotional intelligence and happiness, as well as happiness and work performance. Research samples were full-time employees and managers who had worked at the five-star hotels more than six months. Questionnaire surveys with convenience sampling were applied for data collection. Sample matching method was applied so that direct managers were invited to evaluate job performance of their subordinate employees. The results indicated that: (1) emotional intelligence had a positive relationship on happiness; (2) happiness had a positive relationship on work performance; (3) emotional intelligence had a positive relationship on work performance; (4) happiness had mediating effects on the relationship between emotional intelligence and work performance; (5) leisure participation had moderating effect on the relationships between emotional intelligence and happiness , as well as happiness and work performance. The findings can be first applied to hotel management strategies such as recruiting the hotel employees with higher emotional intelligence. Secondly, hotel managers can encourage staff to have higher leisure participation which leads to better happiness and better work performance.
期刊論文
1.李淑芳、王秀華、廖昶寧(2009)。不同運動參與程度大學生情緒智力之探討。亞洲體康學報,15(1),48-55。new window  延伸查詢new window
2.李城忠、楊詠蓁(20110400)。企業員工休閒活動需求及參與對工作績效影響之研究。休閒產業管理學刊,4(1),40-56。new window  延伸查詢new window
3.吳龍山、黃仲凌(20090600)。臺灣地區民眾運動休閒參與涉入程度、休閒滿意與幸福感之相關研究。嶺東體育暨休閒學刊,7,141-155。new window  延伸查詢new window
4.Martinez-Gonzalez, M. A.(2003)。Physical activity and psychological well-being。Journal of Epidemiology and Community Health,57(3),231-232。  new window
5.Wolff, S. B.、Pescosolido, A. T.、Druskat, V. U.(2002)。Emotional intelligence as the basis of leadership emergence in self-managing teams。The Leadership Quarterly,13(5),505-522。  new window
6.Payne, L. L.、Mowen, A. J.、Montoro-Rodriguez, J.(2006)。The role of leisure style in maintaining the health of older adults with arthritis。Journal of Leisure Research,38(1),20-45。  new window
7.Dahooie, J. H.、Afrazeh, A.、Hosseini, S. M. M.(2011)。An activity-based framework for quantification of knowledge work。Journal of Knowledge Management,15(3),422-444。  new window
8.趙國斌(2013)。大學教職人員休閒態度、休閒參與、工作活力與工作績效關聯性之研究。工作與休閒學刊,4(1),33-48。  延伸查詢new window
9.連淑君、余德成(20040600)。薪資制度、責任感與工作績效之研究。人力資源管理學報,4(2),47-59。new window  延伸查詢new window
10.林維芬(20110600)。「修訂Enright寬恕治療歷程模式」團體介入方案對國小兒童寬恕態度、情緒智力與幸福感之研究。教育心理學報,42(4),591-611。new window  延伸查詢new window
11.Aydin, M. D.、Leblebici, D. N.、Arslan, M.、Kilic, M.、Oktem, M. K.(2005)。The impact of IQ and EQ on pre-eminent achievement in organizations: implications for the hiring decisions of HRM specialists。International Journal of Human Resource Management,16(5),701-719。  new window
12.Tsaousis, I.、Nikoiaou, I.(2005)。Exploring the relationship of emotional intelligence with physical and psychological health functioning。Stress and Health,21(2),77-86。  new window
13.蔡英美、王俊明(20130600)。銀髮族休閒運動參與動機、運動參與程度及幸福感之研究。南開學報,10(1),23-34。  延伸查詢new window
14.張淑惠、何慧菁、薛鳳姬、薛夙君、楊燦(20121000)。醫院員工工作滿意度與主觀幸福感之相關探討。中華職業醫學雜誌,19(4),217-226。  延伸查詢new window
15.陸洛、胡家欣(20021200)。Experiencing Leisure: The Case of Chinese University Students。Fu Jen Studies: Science and Engineering,36,1-21。  new window
16.Goleman, D.(1998)。What makes a leader?。Harvard Business Review,76(6),93-103。  new window
17.Parker, P. D.、Martin, A. J.(2009)。Coping and buoyancy in the workplace: Understanding their effects on teachers' work-related well-being and engagement。Teaching and Teacher Education: An Intermation Journal of Research and Studies,25(1),68-75。  new window
18.陳律盛(20111200)。大學生休閒覺知自由、休閒阻礙和休閒參與之關係。臺灣體育學術研究,51,45-62。new window  延伸查詢new window
19.Law, K. S.、Wong, C. S.、Song, L. J.(2004)。The construct and criterion validity of emotional intelligence and its potential utility for management studies。Journal of Applied Psychology,89(3),483-496。  new window
20.Davies, M.、Stankov, L.、Roberts, R. D.(1998)。Emotional intelligence: In search of an elusive construct。Journal of Personality and Social Psychology,75(4),989-1015。  new window
21.Sy, T.、Tram, S.、O'Hara, L. A.(2006)。Relation of employee and manager emotional intelligence to job satisfaction and performance。Journal of Vocational Behavior,68(3),461-473。  new window
22.Iwasaki, Yoshi(2003)。The impact of leisure coping beliefs and strategies on adaptive outcomes。Leisure Studies,22(2),93-108。  new window
23.張火燦、劉嘉雯、楊輝南(20100900)。心理契約對工作生活平衡的影響:社會支持與情緒智力的干擾角色。人力資源管理學報,10(3),1-24。new window  延伸查詢new window
24.Riddick, C. C.(1986)。Leisure satisfaction precursors。Journal of Leisure Research,18(4),259-265。  new window
25.Godbey, G. C.(1985)。Nonuse of public leisure services: a model。Journal of Park and Recreation Administration,3(2),1-13。  new window
26.閔辰華、楊智強(2014)。餐旅觀光科系學生人格特質、情緒智力與幸福感之關係研究。觀光與休閒管理期刊,2(2),51-63。new window  延伸查詢new window
27.劉莉玲、顏昌華、秦克堅(20120600)。醫護人員工作壓力、壓力調適需求與休閒參與關係之研究。國立臺中技術學院學報,15,1-21。new window  延伸查詢new window
28.Por, J.、Barriball, L.、Fitzpatrick, J.、Roberts, J.(2011)。Emotional Intelligence: Its Relationship to Stress, Coping, Well-being and Professional Performance in Nursing Students。Nurse Education Today,31(8),855-860。  new window
29.Law, K. S.、Wong, C. S.、Huang, G. H.、Li, X.(2008)。The Effects of Emotional Intelligence on Job Performance and Life Satisfaction for the Research and Development Scientists in China。Asia Pacific Journal of Management,25(1),51-69。  new window
30.林誠、高振源(20100900)。工作滿意、知識分享與工作績效之關聯性研究--以3M公司為例。績效與策略研究,7(2),19-33。new window  延伸查詢new window
31.張茂源、吳金香(20090600)。您幸福嗎?--淺談幸福感。研習資訊,26(3),87-90。  延伸查詢new window
32.李欽明、曾盟鈞、呂瓊瑜(20150600)。國際觀光旅館員工之工作價值觀與滿意度對服務品質影響之探討--以臺北圓山飯店為例。管理實務與理論研究,9(2),99-134。new window  延伸查詢new window
33.張惠、張琳、戴冰(2010)。大學生幸福認知的現況調查與教育對策分析。中國健康心理學,18(5),582-584。  延伸查詢new window
34.許順旺、黃啟揚、吳紀美、鄭宛筑(20141200)。五星級旅館員工之休閒參與與績效表現之相關研究--以幸福感為中介變項。輔仁民生學誌,20(2),17-40。new window  延伸查詢new window
35.謝琇玲、李美華(20110500)。魚與熊掌不可得兼?探索工作滿足與幸福感的關聯性。勞資關係論叢,13(1),35-71。  延伸查詢new window
36.Landa, J. M. Augusto、Martos, M. P.、Lopez-Zafra, E.(2010)。Emotional Intelligence and Personality Traits as Predictors of Psychological Well-being in Spanish Undergraduates。Social Behavior and Personality,38(6),783-794。  new window
37.Caprara, G. V.、Giunta, L. D.、Eisenberg, N.、Gerbino, M.、Pastorelli, C.、Tramontano, C.(2008)。Assessing Regulatory Emotional Self-efficacy in Three Countries。Psychological Assessment,20(3),227-237。  new window
38.Lashbrook, W. B.(1997)。Business Performance, Employee Satisfaction, and Leadership Practices。Performance Improvement,36(21),29-33。  new window
39.Nowicki, S.(1987)。Vocal Tract Resonances in Oscine Bird Sound Production: Evidence from Birdsongs in a Helium Atmosphere。Nature,325,53-55。  new window
40.Praveen, M. K.、Janakiram, B.、Kumar, D. N. S.(2009)。Emotional Intelligence and Employee Performance as an Indicator for Promotion, a Study of Automobile Industry in the City of Belgaum, Karnataka, India。International Journal of Business and Management,4(4),161-170。  new window
41.Ragheb, M. G.、Griffith, C. A.(1982)。The Contribution of Leisure Participation and Leisure Satisfaction to Life Satisfaction of Older Person。Journal of Leisure Research,14(4),295-306。  new window
42.Mayer, John D.、Caruso, David R.、Salovey, Peter(1999)。Emotional Intelligence Meets Traditional Standards for an Intelligence。Intelligence,27(4),267-298。  new window
43.Wong, Chi-Sum、Law, Kenneth S.(2002)。The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude: An Exploratory Study。The Leadership Quarterly,13(3),243-274。  new window
44.Lyubomirsky, S.、King, L.、Diener, E.(2005)。The benefits of frequent positive affect: Does happiness lead to success?。Psychological Bulletin,131(6),803-855。  new window
45.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
46.Iwasaki, Yoshi、Mannell, Roger C.(2000)。Hierarchical dimensions of leisure stress coping。Leisure Sciences,22(3),163-181。  new window
47.Mayer, John D.、Salovy, Peter(1990)。Emotional intelligence。Imagination, Cognition and Personality,9(3),185-211。  new window
48.Bowling, N. A.、Eschleman, K. J.、Wang, Q.(2010)。A meta-analytic examination of the relationship between job satisfaction and subjective well-being。Journal of Occupational and Organizational Psychology,83(4),915-934。  new window
49.林惠彥、陸洛、吳珮瑀、吳婉瑜(20121200)。快樂的員工更有生產力嗎?組織支持與工作態度之雙重影響。中華心理學刊,54(4),451-469。new window  延伸查詢new window
50.王叢桂、羅國英(20070200)。華人管理者與情緒智能講師對情緒智能之認知差異。本土心理學研究,27,231-297。new window  延伸查詢new window
51.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。new window  延伸查詢new window
52.Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology,88(5),879-903。  new window
53.Motowidlo, Stephan J.、Van Scotter, James R.(1994)。Evidence that task performance should be distinguished from contextual performance。Journal of Applied Psychology,79(4),475-480。  new window
會議論文
1.Iwasaki, Yoshi(2006)。Leisure, the quality of life, and diversity: An international and multicultural perspective。The World Congress of Leisure。  new window
研究報告
1.行政院主計處(2012)。社會指標統計表。臺北:行政院主計處。  延伸查詢new window
學位論文
1.Wu, C. H.(2010)。The Relationships Among Leisure Participation, Leisure Satisfaction, and Emotional Intelligence Among Elementary School Teachers in Northern Taiwan(博士論文)。University of Incarnate Word,San Antonio, TX。  new window
圖書
1.朱翠英、凌宇、銀小籣(2011)。幸福與幸福感。北京:人民出版社。  延伸查詢new window
2.Edlin, G.、Golanty, E.(2009)。Health and Wellness。Sudbury, MA:Johns and Barttlet。  new window
3.沈易利(2000)。臺灣省民眾休閒運動參與和需求之研究(以北、中、南地區為例)。臺中:霧峰出版社。  延伸查詢new window
4.吳明隆、涂金堂(2010)。SPSS與統計應用分析。臺北市:五南書局。  延伸查詢new window
5.張春興(2001)。現代心理學。臺北市:東華書局。  延伸查詢new window
6.邱皓政(2010)。量化研究與統計分析--SPSS資料分析範例。台北市:五南。  延伸查詢new window
7.Crompton, J. L.(2009)。Financing and Aquiring Prk and Recreation Resources。Long Grove, Illinois:Waveland Press。  new window
8.United Nations' World Tourism Organization(2015)。UNWTO Tourism Highlights, 2015 Edition。  new window
9.Goleman, Daniel(1995)。Emotional intelligence: Why it can matter more than IQ。Bantam Books。  new window
10.Andrews, Frank M.、Withey, Stephen B.(1976)。Social indicators of well-being: Americans' perceptions of life quality。Plenum Press。  new window
11.榮泰生(2008)。AMOS與研究方法。五南。  延伸查詢new window
單篇論文
1.McKay, C.(2012)。The Psychological Benefits of Participation in Leisure Pursuits for Adolescents,Durham, NH:University of New Hampshire。  new window
其他
1.交通部觀光局(2016)。行政資訊系統線上資料,http://admin.taiwan.net.tw/public/public.aspx?no=315。  延伸查詢new window
圖書論文
1.Mayer, John D.、Salovey, Peter(1997)。What is emotional intelligence?。Emotional development and emotional intelligence: educational implications。Basic Books。  new window
2.鄭伯壎(2002)。臺灣的組織行為研究:過去、現在及未來。組織行為研究在台灣:三十年回顧與展望。臺北:桂冠。  延伸查詢new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
1. 部屬啊!您有做自己的機會嗎?尚嚴、專權雙元領導與部屬任務績效之關聯性:以情緒調節策略揭開潘朵拉的盒子
2. 緣分信念歸因對工作績效之影響:自我效能及幸福感的角色探討
3. 部屬難為:領導者利組織不道德行為與部屬離職傾向、越級建言、主管導向組織公民行為與沉默行為之關係:以領導者-部屬交換關係為調節效果
4. 美容(髮)師工作績效之研究--職業差異分析
5. 設計思考提升學習動機與問題解決信心--臺灣大學生學習設計思考課程的實證分析
6. 國際觀光旅館職場友誼與工作表現關係之探討--以卓越能力商數為中介變項
7. 青少年社會網絡指標及幽默表現風格之交互作用影響與被霸凌經驗之關係
8. 中高齡職涯未來時間觀、職場成功老化和就業力之關係--探討工作要求與資源的調節式中介作用
9. 生活美感經驗與幸福感之研究
10. 大學生「狀態寬恕量表」之發展及其對主觀幸福感與寬恕行為之預測
11. 消費者無禮行為與運動俱樂部員工之工作敬業和工作滿意度:知覺組織支持的調節
12. 居服員留任傾向之研究
13. 國中生所知覺到的教師自主支持、自我效能、任務價值對學習投入之影響
14. 病患不文明行為對情緒調節的影響:壓力心態與顧客導向的調節式中介模式
15. 重度工作投資與工作倦怠:健康促進與心理資本扮演之調節角色
 
無相關著作
 
QR Code
QRCODE