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題名:國民中小學教師的組織公民行為之影響模式
書刊名:師大學報. 教育類
作者:鄭燿男 引用關係
作者(外文):Cheng, Jao-nan
出版日期:2004
卷期:49:1
頁次:頁41-62
主題關鍵詞:組織公民行為社會交換組織公平個人與組織適配Organizational citizenship behaviorSocial exchangeOrganizational justicePerson-organization fit
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(34) 博士論文(22) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:32
  • 共同引用共同引用:171
  • 點閱點閱:97
     組織公民行為基本上是指組織中的個人,表現出超越角色標準以外的行為;它是不求組織給予獎賞,仍然能自動自發、利他助人,關心組織績效的行為(Organ,1988)。試想學校領導人如果能夠促進教師展現上述這些行為的話,我國教育改革所衍生的許多問題或許大多能解決。亦即研究教師的組織公民行為不但有助於學校組織效能的開展,也是現階段教育改革中急需導引教師展現的行為。 基於上述理由,本研究以行政院主計處之都市化分類標準為依據,分層隨機抽取研究樣本,共抽取臺灣地區1138位國中小教師作為研究樣本,進行調查研究。 本研究發現整體教師的組織公民行為表現並不高,應加強領導與引導。如何引導呢?根據本研究發現可採取加強社會交換關係的方式,亦即學校主管與教師的情感交換、工作支持越高,教師的組織公民行為展現會越高;其次為促進學校的組織公平,亦即學校主管的獎勵公平與程序公平越高,教師的組織公民行為展現也越高;最後是提高教師的工作滿意度,亦即提昇教師工作滿意有利於教師的組織公民行為展現。而教師的情感交換、工作支持、獎勵公平、程序公平對於組織公民行為的影響,會透過工作滿意度的中介,影響著教師組織公民行為的展現。最後,本研究根據研究結果修正了影響學校教師展現組織公民行為的影響模式,可作為學校行政管理與領導之重要參考。
     Organ's 1988 study on the concept of"Organizational Citizenship Behavior" looked at corporate organization and business management, and has promoted such behavior in public organizations and private enterprises. However, in the educational field OCB is still an unfamiliar concept. Therefore, a systematic study of teachers' OCB was thought to be vitally necessary. The study looked at teachers in elementary and junior high schools in Taiwan. The effective sample included up to 1138 teachers after sampling based on the percentage of teachers at each grade level. The results of this study show that the major factors influencing a teacher's organizational citizenship behavior are the quality of the teacher's relationship with school authorities (administration), the degree of job support, the justice of rewards from the school and other feedback, procedural justice, and the degree of job satisfaction. If the teacher-administration relationship keeps improving and job support from the school authorities gradually increases, the teacher's organizational citizenship behavior will also be promoted. It is also good for the organizational citizenship behavior of teachers when the school procedures and the rewards for teachers are fair. Increasing job satisfaction also promotes the teacher's OCB. The "exchange relationship" between teacher- administration, degree of job support, "person-organization value fit" and "discipline-job fit" all lead to greater job satisfaction, thus promoting the teachers'organizational citizenship behavior.
期刊論文
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4.楊濱燦(20000400)。團隊成員間之衝突、領導者與部屬交換關係與組織公民行為之研究--以百貨公司銷售服務人員為例。企業管理學報,46,1-31。new window  延伸查詢new window
5.張世忠(20010800)。協同教學模式之初探。教育研究資訊,9(4),66-82+a9。new window  延伸查詢new window
6.Netemeyer, Richard G.、McMurrian, Robert、Boles, James S.、McKee, Daryl O.(1997)。An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context。Journal of Marketing,61(3),85-98。  new window
7.陳海鳴、胡曉姍(19940100)。員工工作配適性程度、工作滿足、工作壓力三者之關係研究。管理與系統,1(1),33-49。new window  延伸查詢new window
8.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a mediator of the relationship between methods of monitoring and organization citizenship behavior。Academy of Management Journal,36(3),527-556。  new window
9.余德成、溫金豐、陳泰哲(20010400)。組織公平與組織公民行為之關係:以半導體封裝業為例。科技管理學刊,6(1),131-150。new window  延伸查詢new window
10.Scarpello, Vida、Campbell, John P.(1983)。Job satisfaction: Are all the parts there?。Personnel Psychology,36(3),577-600。  new window
11.林淑姬、樊景立、吳靜吉、司徒達賢(1994)。薪酬公平、程序公正與組織承諾、組織公民行為關係之研究。管理評論,13(2),87-108。new window  延伸查詢new window
12.林鉦棽(19961100)。組織公正、信任、組織公民行為之研究:社會交換理論之觀點。管理科學學報,13(3),391-415。  延伸查詢new window
13.Adams, J. Stacy(1963)。Toward an Understanding of Inequity。Journal of Abnormal and Social Psychology,67(5),422-436。  new window
14.Greenberg, Jerald(1990)。Organizational justice: Yesterday, today, and tomorrow。Journal of Management,16(2),399-432。  new window
15.Bateman, Thomas S.、Organ, Dennis W.(1983)。Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship"。Academy of Management Journal,26(4),587-595。  new window
16.Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology,68(4),653-663。  new window
17.張曉黎、吳株榕、陳香吟、湯宗岳、陳秋蓉(20020100)。九年一貫課程實施現況檢討。教育研究月刊,93,4-31。new window  延伸查詢new window
18.Moorman, Robert H.(1991)。Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?。Journal of Applied Psychology,76(6),845-855。  new window
19.鄭仁偉、廖瓊瑤(20001200)。臺灣地區文化中心員工組織公民行為模型之研究。交大管理學報,20(2),79-112。new window  延伸查詢new window
20.黃正雄(19990900)。「價值觀一致性」與「組織承諾」、「組織公民行為」間關係之探討。管理評論,18(3),57-81。new window  延伸查詢new window
21.Konovsky, Mary A.、Pugh, S. Douglas(1994)。Citizenship behavior and social exchange。The Academy of Management Journal,37(3),656-669。  new window
22.Podsakoff, Philip M.、MacKenzie, Scott B.、Moorman, Robert H.、Fetter, Richard(1990)。Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors。The Leadership Quarterly,1(2),107-142。  new window
23.溫金豐、鄭玉惠(20000800)。組織社會化實務與組織承諾關係之研究:以高科技廠商中的專業人員為例。科技管理學刊,5(2),21-37。new window  延伸查詢new window
24.邱兆偉、張雅雯(20010600)。試辦國民中學九年一貫課程之評估:課程模式與實施結果。教育學刊,17,1-22。new window  延伸查詢new window
25.Organ, Dennis W.(1990)。The motivational basis of organizational citizenship behavior。Research in Organizational Behavior,12(1),43-72。  new window
26.Organ, Dennis W.、Konovsky, Mary A.(1989)。Cognitive Versus Affective Determinants of Organizational Citizenship Behavior。Journal of Applied Psychology,74(1),157-164。  new window
27.Chatman, Jennifer A.(1989)。Improving interactional organizational research: A model of person-organization fit。The Academy of Management Review,14(3),333-349。  new window
28.Podsakoff, P. M.、MacKenzie, S. B.、Paine, J. B.、Bommer, W. H.(1996)。Transformational Leader Behaviors and Substitutes for Leadership As Determinants of Employee Satisfaction Commitment, Trust, and Organizational Citizenship Behavior。Journal of Management,22(2),259-298。  new window
29.Graen, George B.、Schiemann, William(1978)。Leader-member agreement: A vertical dyad linkage approach。Journal of Applied Psychology,63(2),206-212。  new window
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31.廖彗媛、鄭燕琴、尤瑞彰(1998)。臺灣地區從業員工之工作適性與工作投入相關性研究。中山管理評論,6(3),797-825。new window  延伸查詢new window
32.Greenberg, J.(1987)。Reaction to procedural injustice in payment distribution: Do the means justify the ends?。Journal of Applied Psychology,72(1),55-61。  new window
學位論文
1.侯堂柱(2001)。轉換型領導、組織承諾與組織公民行為之關係--以臺灣電子業為例(碩士論文)。國立中山大學,高雄市。  延伸查詢new window
2.陳威菖(1997)。組織承諾與工作滿足對組織公民行為的組織--以工作疏離感為中介模式(碩士論文)。國立中山大學。  延伸查詢new window
3.胡瓊泰(1999)。工作生活品質、組織承諾與組織公民行為之相關性研究--以高科技產業為例(碩士論文)。國立中山大學,高雄市。  延伸查詢new window
4.蔡百倉(2001)。倫理氣候認知、組織承諾對組織公民行為影響之研究--以中華電信新營營運處與佳里營運處為例(碩士論文)。國立中山大學。  延伸查詢new window
5.張石光(2000)。領導風格行政倫理對組織公民行為影響之研究,沒有紀錄。  延伸查詢new window
圖書
1.Blau, P. M.(1964)。Exchange and Power in Social Life。New York:John Wiley and Sons。  new window
2.Price, James L.、Mueller, Charles W.(1986)。Handbook of organizational measurement。Pitman Publishing Inc.。  new window
3.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
 
 
 
 
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