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題名:主管忠誠:概念內涵、影響因素與結果
書刊名:心理科學進展
作者:李海東段錦云曾愷
出版日期:2017
卷期:2017(1)
頁次:133-144
主題關鍵詞:主管忠誠組織承諾東西方比較影響因素結果變量Loyalty to supervisorOrganizational commitmentComparison of eastern and westernAntecedentsConsequences
原始連結:連回原系統網址new window
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主管忠誠是指下屬在心理上認同主管、內化主管的價值觀,并表現依附行為,愿意將主管的利益置于個人利益之上,并且主動為主管付出的行為。目前,主管忠誠構念主流的測量模型包括西方的情感性、規范性和持續性三維結構模型,華人學者陳鎮雄提出的認同、內化、奉獻、依附、努力五維模型,以及姜定宇等學者提出的認同內化、犧牲奉獻、服從不二、業務輔佐、主動配合五維度模型。影響主管忠誠的相關因素主要包括個體特征因素、領導因素和情境因素。在結果變量方面,主管忠誠與員工績效、員工工作態度和員工工作行為等個體水平變量之間的關系是當前學者們關注的焦點。今后研究的重點包括人格因素對主管忠誠的影響、主管忠誠的負面效應、探索員工主管忠誠的動態演化以及從"以人為中心"的角度研究主管忠誠等。
Loyalty to supervisor refers to the relative strength of subordinates’ identification and internalization with supervisor and their values. An employee with high loyalty to his/her leader would show more attachment behavior like sacrifice and dedication towards leader. The mainstream measurement model of loyalty to supervisor has three types:(1) three-dimensional structure model consists affective commitment, normative commitment and continuance commitment in the west.(2) five-dimensional scale proposed by Chen et al. which consists identification with supervisor, internalization of supervisor’s values, dedication to supervisor, attachment to supervisor, and extra effort for supervisor;(3) five-dimensional model includes identification with supervisor and internalization of the supervisor’s values, initiative accommodation, task assistance, obedience, and sacrifice for supervisor raised by Jiang et al.. The existing empirical research have identified that individual characteristics, leaders’ factors, cultural and organizational context all have influence on loyalty to supervisor. Besides, the consequences of loyalty to supervisor such as job performance, organizational citizenship behavior, turnover intention, job satisfaction, supervisor- subordinate conflicts have become a hot focus to scholars. The future orientation of such research may consist of the effect of personality factors on loyalty to supervisor, the negative effects of loyalty to supervisor, the dynamic evolution of loyalty to supervisor, and the "person-centered" approach of supervisory loyalty.
期刊論文
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學位論文
1.魏鑫龍(2013)。互動公平與主管忠誠關係的實證研究(碩士論文)。東北師範大學,長春。  延伸查詢new window
2.李鑫(2006)。家長式領導、主管信任、主管忠誠的關係研究(博士論文)。浙江大學,杭州。  延伸查詢new window
3.周明建(2005)。組織、主管支持、員工情感承諾與工作產出--基於員工「利益交換觀」和「利益共同體觀」的比較研究(博士論文)。浙江大學,杭州。  延伸查詢new window
圖書
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