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題名：人力資源主管角色、人力資源部門績效指標與組織績效關係之研究
書刊名：人力資源管理學報
作者：紀乃文 引用關係／張火燦 引用關係
作者(外文)：Chi, Nai-wen／Chang, Huo-tsan
出版日期：2006
卷期：6:3
頁次：頁71-93
主題關鍵詞：人力資源主管角色；人力資源部門績效指標；組織績效；策略性人力資源管理；Human resource manager roles；HR performance indicators；Strategic human resource management；Organizational performance
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  • 被引用次數被引用次數:期刊(3) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:650
  • 點閱點閱:174
隨著外在環境不斷的轉變，人力資源主管角色、人力資源部門績效指標與組織績效間的關係雖廣為學術界或實務界重視，卻較少實證研究加以探討。因此，本研究擬以製造業之人力資源部門主管為母群體，並配合兩年之客觀財務績效資料探究此一議題。研究結果發現：1．策略夥伴角色對經營績效有顯著正向影響，而行政專家角色對經營績效則有顯著負向影響；2．員工關係指標對經營績效有顯著正向影響，而行政效率指標對經營績效則有顯著負向影響：3．策略夥伴角色會透過員工關係指標間接影響組織績效；而行政專家角色會透過行政效率指標間接影響組織績效。針對研究結果，本研究亦於文中提出管理意涵並詳加討論。
In order to explore the relationships between human resource manager roles, HR performance indicators and organizational performance, we randomly select 250 human resource managers as our sample. 250 questionnaires were mailed and 92 valid questionnaires were responded in total. The overall valid responded rate was 36.8%. The results are listed as follow: 1. Strategic partner role is positively related to organizational performance, while administrative expert role is negatively related to organizational performance. 2. Employee relation indicators are positively related to organizational performance, while administrative efficiency indicators are negatively related to organizational performance. 3. Strategic partner role positively influences organizational performance through employee relation indicators, while administrative expert role negatively influences organizational performance through organizational performance.
期刊論文
1.Wright, Patrick M.、McMahan, Gary C.、McCormick, B.、Sherman, W. S.(1998)。Strategy, Core Competence, and HR Involvement as Determinants of HR Effectiveness and Refinery Performance。Human Resource Management，37(1)，17-29。  new window
2.Bennett, N.、Ketchen, D. J. Jr.、Schultz, E. B.(1998)。An examination of factors associated with the integration of human resource management and strategic decision making。Human Resource Management Review，37(1)，3-16。  new window
3.Lado, Augustine A.、Wilson, Mary C.(1994)。Human Resource Systems and Sustained Competitive Advantage: A Competency-based perspective。The Academy of Management Review，19(4)，699-727。  new window
4.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
5.天下雜誌編輯部(2003)。一千大製造業、五百大服務業與一百大金融業。天下雜誌，274，138-354。  延伸查詢new window
6.Wright, Patrick M.、McMahan, Gary C.、McWilliams, Abagail(1994)。Human resources and sustained competitive advantage: A resource-based perspective。International Journal of Human Resource Management，5(2)，301-326。  new window
7.Wright, P. M.、Snell, S. A.(1998)。Toward a unifying framework for exploring fit and flexibility in strategic human resource management。Academy of Management Review，23(4)，756-772。  new window
8.黃家齊(20021200)。人力資源管理活動與組織績效--員工技能與動機的中介效果。人力資源管理學報，2(4)，15-32。new window  延伸查詢new window
9.Wright, Patrick M.、McMahan, Gary C.(1992)。Theoretical Perspectives for Strategic Human Resource Management。Journal of Management，18(2)，295-320。  new window
10.Farmer, Steven M.、Tierney, Pamela、Kung-Mcintyre, Kate(2003)。Employee creativity in Taiwan: An application of role identity theory。Academy of Management Journal，46(5)，618-630。  new window
11.Blancero, D.、Borski, J.、Dyer, L.(1996)。Key Competencies for a Transformed Human Resource Organization: Results of a Field Study。Human Resource Management，35(3)，383-403。  new window
12.Huselid, M. A.、Jackson, S. E.、Schuler, R. S.(1997)。Technical and Strategic Human Resource Management Effectiveness as Determinants of Firm Performance。Academy of Management Journal，40(1)，171-188。  new window
13.Tsui, A. S.(1987)。Defining the Activities and Effectiveness of the Human Resource Department: A Multiple Constituency Approach。Human Resource Management，26(1)，35-69。  new window
14.Martell, K.、Carroll, S. J.(1995)。How strategic is HRM?。Human Resource Management，34(2)，253-267。  new window
15.Arthur, Jeffrey B.(1994)。Effects of human resource systems on manufacturing performance and turnover。Academy of Management Journal，37(3)，670-687。  new window
16.Datta, D. K.、Guthrie, J. P.、Wright, P. M.(2005)。Human resource management and labor productivity: Does industry matter?。Academy of Management Journal，48(1)，135-145。  new window
17.Bjorkman, I.、Xiucheng, F.(2002)。Human resource management and the performance of western firms in china。International Journal of Human Resource Management，13(6)，853-864。  new window
18.Cabrera, F. E.、Cabrera, A.(2003)。Strategic human resource evaluation。Human Resource Planning，26(1)，41-51。  new window
19.Kahn, William A.(1990)。Psychological conditions of personal engagement and disengagement at work。Academy of Management Journal，33(4)，692-724。  new window
20.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin，103(3)，411-423。  new window
21.Schuler, Randall S.、Jackson, Susan E.(1987)。Linking competitive strategies with human resource management practices。Academy of Management Executive，1(3)，207-219。  new window
22.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research，18(1)，39-50。  new window
23.黃家齊(20030100)。人力資本投資系統、創新策略與組織績效--多種契合觀點的驗證。管理評論，22(1)，99-126。new window  延伸查詢new window
24.黃家齊(20021000)。人力資源管理活動認知與員工態度、績效之關聯性差異分析--心理契約與社會交換觀點。管理評論，21(4)，101-127。new window  延伸查詢new window
25.Lepak, David P.、Snell, Scott A.(1999)。The human resource architecture: toward a theory of human capital allocation and development。Academy of Management Review，24(1)，31-48。  new window
26.Delios, Andrew、Beamish, Paul W.(1999)。Geographic scope, product diversification and the corporate performance of Japanese firms。Strategic Management Journal，20(8)，711-727。  new window
27.喬友慶、于卓民、林月雲(20021000)。國際化程度與產品差異化能力對廠商績效之影響--臺灣大型製造廠商之實證研究。管理學報，19(5)，811-842。new window  延伸查詢new window
28.黃家齊(20020600)。人力資源管理系統與組織績效--智慧資本觀點。管理學報，19(3)，415-450。new window  延伸查詢new window
29.Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management，12(4)，531-544。  new window
30.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23(1)，77-98。new window  延伸查詢new window
31.Delaney, John T.、Huselid, Mark A.(1996)。The impact of human resource management practices on perceptions of organizational performance。Academy of Management Journal，39(4)，949-969。  new window
32.Delery, John E.、Doty, D. Harold(1996)。Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions。Academy of Management Journal，39(4)，802-835。  new window
33.Jung, Yojin(1991)。Multinationality and Profitability。Journal of Business Research，23(2)，179-187。  new window
34.Huselid, Mark A.(1995)。The Impact of Human Resource Management Practices on Turnover, Productivity and Corporate Performance。Academy of Management Journal，38(3)，635-672。  new window
35.Barney, Jay B.(1991)。Firm Resources and Sustained Competitive Advantage。Journal of Management，17(1)，99-120。  new window
36.Hinkin, Timophy R.(1998)。A Brief Tutorial on the Development of Measures for Use in Survey Questionnaire。Organizational Research Methods，1(1)，104-121。  new window
圖書
1.Ulrich, D.(1997)。Human resource champions: The next agenda for adding value to HR practice。Boston, MA：Harvard Business School Press。  new window
2.Storey, J.(1992)。Developments in the management of human resources: An analytic Review。Oxford, UK：Blackwell Publishers。  new window
3.Cardy, R.、Balkin, David B.、Gomez-Mejia, Luis R.(1995)。Managing Human Resources。Englewood Cliffs, NJ：Prentice-Hall International。  new window
4.張火燦(1998)。策略性人力資源管理。臺北市：揚智文化事業股份有限公司。  延伸查詢new window
5.邱皓政(2003)。結構方程模式--LISREL的理論、技術與應用。雙葉書廊。  延伸查詢new window
6.Kaplan, Robert S.、Norton, David P.(1996)。The Balanced Scorecard: Translating Strategy into Action。Boston：Harvard Business School Press。  new window
7.Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。  new window
8.Aiken, Leona S.、West, Stephen G.、Reno, Raymond R.(1991)。Multiple regression: Testing and interpreting interactions。Sage。  new window
9.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.(1995)。Multivariate Data Analysis: with Readings。Prentice Hall。  new window
10.Jöreskog, K. G.、Sörbom, D.(1989)。LISREL 7: A Guide to the Program and Application。Chicago, IL：Scientific Software International, Inc.：SPSS Inc。  new window
其他
1.吳碧姬(2004)。人力資源管理部門專業能力及角色對組織績效之影響--以海峽兩岸高科技產業爲例。  延伸查詢new window
2.李瑞華(2002)。蛻變--人力資源管理的重新定位。  延伸查詢new window
3.康麗惠(2002)。人力資源管理部門角色對企業績效的影響。  延伸查詢new window
4.陳婉青(2005)。人力資源部門環境、人力資本管理活動、人力資源部門角色與組織績效之關係硏究--以高科技產業爲例。  延伸查詢new window
5.溫金豐、黃俊英(1998)。人力資源功能角色轉換議題的推銷--議題推銷模式的應用。  延伸查詢new window
6.經濟部工業局(1994)。十大新興工業發展策略與措施。  延伸查詢new window
7.Becker, B. & Huselid, M.(1998)。High performance work systems and firm performance: A synthesis of research and managerial implications。  new window
8.Becker, E. B., Huselid, A. M. & Ulrich, D.(2001)。HR scorecard。  new window
9.Bhatnagar, J. & Sharma, A.(2005)。The Indian perspective of strategic HR roles and organizational learning capability。  new window
10.Conner, J., & Ulrich, D.(1996)。Human resource roles: Creating value, not rhetoric。  new window
11.Cook, D. S. & Ferris, G. R.(1986)。Strategic human resource management and firm effectiveness in industries experiencing decline。  new window
12.Fitz-Enz, J.(1985)。HR measurement: Formulas for success。  new window
13.Gerhart, B., Wright, P. M., McMahan, G C. & Snell, S. A.(2000)。Measurement error in research on human resources and firm performance: How much error is there and how does it influence effect size estimates ?。  new window
14.Hope-Hailey, V., Famdale, E. & Truss, C.(2005)。The HR department’s role in organizational performance。  new window
15.Huselid, M.(1993)。HR contributes to the bottom line。  new window
16.Huselid, M. & Becker, B.(2000)。Comment on “Measurement error in research on human resource and firm performance: How much error is there and how does it influence effect size estimates?”。  new window
17.Jamrog, J. J. & Overholt, M. H.(2004)。Building a strategic HR function: Continuing the evolution。  new window
18.Lawler, E. E. & Mohrman, S. A.(2003)。HR as a strategic partner: What does it take to make it happen。  new window
19.Mohrman, S. A. & Lawler, E. E.(1997)。Trasforming the human resource function。  new window
20.Pietersen, F. L. & Engelbrecht, A. S.(2005)。The strategic partnership role of senior human resource managers in South African organizations。  new window
21.Ramlall, J. S.(2003)。Measuring human resource management’s effectiveness in improving performance。  new window
22.Rousseau, D. M.(1995)。Psychological contracts in organizations。  new window
23.Schuler, R. S.(1990)。Repositioning the human resource function: Transformation or demise。  new window
24.Sheehan, C. & Scafidi, A.(2005)。The strategic role of HR managers in Australian organizations: Cues from organizational recruitment sources。  new window
25.Snell, S. A. & Dean, J. W. Jr.(1992)。Intergrated manufacturing and human resource management: A human capital perspective。  new window
26.Truss, C., Gratton, L., Hope-Hailey, V., Stiles, P. & Zaleska, J.(2002)。Paying the piper: Choice and constraint in changing HR functional roles。  new window
27.Tsai, M. T., Chuang, L. M. & Hsieh, W. P.(2005)。Development of a human resource management effectiveness measurement model in Taiwan。  new window
28.Tsui, A. S.(1984)。Personnel department effectiveness: A tripartite approach。  new window
29.Ulrich, D.(1999)。Alignment of HR strategies and the impact on business performance。  new window
30.Walker, G. & MacDonald, R. J.(2001)。Designing and implementing an HR Scorecard。  new window
31.Wright, P. M., Gardner, T. & Moynihan, L. M.(2003)。The impact of HR practices on the performance of business units。  new window
32.Wright, P. M., Gardner, T., Moynihan, L. M., & Alien, M. R.(2005)。The relationship between HR practices and firm performance: Examining casual order。  new window
33.Wright, P. M., McMahan, G. C., Snell, S. A. & Gerhart, B.(2001)。Comparing line and HR executives' perceptions of HR effectiveness: Services and roles。  new window
 
 
 
 
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