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題名：我國觀光餐旅業組織公民行為研究之回顧與前瞻
書刊名：休閒暨觀光產業研究
作者：蔡振蒼
作者(外文)：Tsai, Simon Chen-tsang
出版日期：2008
卷期：3:1
頁次：頁111-134
主題關鍵詞：觀光餐旅；組織公民行為；內容分析法；Tourism and hospitality；Organizational citizenship behavior；Content analysis
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(10) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:10
  • 共同引用共同引用:800
  • 點閱點閱:63
期刊論文
1.Wampler, K. S.(1982)。Bringing the review of literature into the age of quantification: Meta-analysis as a strategy for integrating research findings in family studies。Journal of Marriage and the Family，44(4)，1009-1023。  new window
2.王瑤芬、洪久賢(200412)。我國觀光餐旅業員工離職傾向研究之內容分析。觀光研究學報，10(4)，125-143。new window  延伸查詢new window
3.萬同軒、林詩穎(20050200)。組織公民行為之後設分析。亞太社會科技學報，4(2)，1-23。  延伸查詢new window
4.鄧之卿、梁慧中(20050900)。餐旅領導研究的近況與發展--從研究典範與性別的角度探析。餐旅暨家政學刊，2(3)，391-410。new window  延伸查詢new window
5.Van Dyne, Linn、Graham, Jill W.、Dienesch, Richard M.(1994)。Organizational citizenship behavior:Construct redefinition, Measurement, and validation。Academy of Management Journal，37(4)，765-802。  new window
6.Cote, J. A.、Buckley, M. R.(1987)。Estimating trait, method, and error variance: Generalizing across seventy construct validation studies。Journal of Marketing Research，24(3)，315-319。  new window
7.洪久賢(2003)。從美澳餐旅教育發展模式反思臺灣餐旅教育之發展。師大學報. 教育類，48(2)，125-150。new window  延伸查詢new window
8.Podsakoff, P. M.、MacKenzie, S. B.(1997)。Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestion for Future Research。Human Performance，10(2)，133-151。  new window
9.Werner, J. M.(1994)。Dimensions that make a difference: Examining the impact of in-role and extra-role behaviors on supervisory ratings。Journal of Applied Psychology，79(1)，98-107。  new window
10.Allen, T. D.、Rush, M. C.(1998)。The effects of organizational citizenship behavior on performance judgments: A fieldstudy and a laboratory experiment。Journal of Applied Psychology，83(2)，247-260。  new window
11.Yoon, M. H.、Suh, J.(2003)。Organizational citizenship behaviors and service quality as external effectiveness of contact employees。Journal of Business Research，56(8)，597-611。  new window
12.MacKenzie, S. B.、Podsakoff, P. M.、Fetter, R.(1991)。Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance。Organizational Behavior and Human Decision Processes，50(1)，123-150。  new window
13.林千乃、謝清佳、謝定助、尤國任(20060700)。科技中介之組織溝通理論反思：研究典範與後設理論之重建。資訊管理學報，13(3)，197-216。new window  延伸查詢new window
14.Van Scotter, J. R.、Motowidlo, S. J.(1996)。Interpersonal facili-tation and job dedication as separate facets of contextual performance。Journal of Applied Psychology，81(5)，525-531。  new window
15.Gerging, D. W.、Anderson, J. C.(1992)。Feeling Good-Doing Good: A Conceptual Analysis of The Mood at Work-organizational Spontaneity Relationship。Psychological Bulletin，112(2)，310-329。  new window
16.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a mediator of the relationship between methods of monitoring and organization citizenship behavior。Academy of Management Journal，36(3)，527-556。  new window
17.Coleman, V. I.、Borman, W. C.(2000)。Investigating the underlying structure of the citizenship performance domain。Human Resource Management Review，10(1)，25-44。  new window
18.Podsakoff, Philip M.、MacKenzie, Scott B.、Fetter, Richard(1993)。The impact of organizational citizenship behavior on evaluations of salesperson performance。Journal of Marketing，57(1)，70-80。  new window
19.Yılmaz, D.、Kılıçoğlu, G.(2013)。Resistance to change and ways of reducing resistance in educational organizations。European Journal of Research on Education，1(1)，14-21。  new window
20.Bettencourt, Lance A.、Gwinner, Kevin P.、Meuter, Matthew L.(2001)。A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors。Journal of Applied Psychology，86(1)，29-41。  new window
21.胡夢蕾(20060600)。我國創造力與人格特質研究之回顧與探析。教育學刊，26，215-239。new window  延伸查詢new window
22.Bateman, Thomas S.、Organ, Dennis W.(1983)。Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship"。Academy of Management Journal，26(4)，587-595。  new window
23.Brief, Arthur P.、Motowidlo, Stephan J.(1986)。Prosocial organizational behaviors。Academy of Management Review，11(4)，710-725。  new window
24.Folger, R.、Konovsky, M. A.(1989)。Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions。Academy of Management Journal，32(1)，115-130。  new window
25.George, J. M.、Jones, G. R.(1997)。Organizational Spontaneity in Context。Human Performance，10(2)，153-170。  new window
26.Graham, J. W.(1991)。An essay on organizational citizenship behavior。Employee Responsibilities and Rights Journal，4(4)，249-270。  new window
27.Moorman, R. H.、Blakely, G. L.(1995)。Individualism-Collectivism as an individual difference predictor of organizational citizenship behavior。Journal of Organizational Behavior，16(2)，127-142。  new window
28.Podsakoff, Philip M.、MacKenzie, S. B.、Paine, J. B.、Bachrach, D. G.(2000)。Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research。Journal of Management，26(3)，513-563。  new window
29.Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology，68(4)，653-663。  new window
30.Katz, Daniel(1964)。The Motivational Basis of Organizational Behavior。Behavioral Science，9(2)，131-146。  new window
31.Mackenzie, Scott B.、Podsakoff, Philip M.、Rich, Gregory A.(2001)。Transformational and transactional leadership and salesperson performance。Journal of the Academy of Marketing Science，29(2)，115-134。  new window
32.Organ, Dennis W.、Ryan, Katherine(1995)。A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior。Personnel Psychology，48(4)，775-802。  new window
33.Moorman, Robert H.(1991)。Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?。Journal of Applied Psychology，76(6)，845-855。  new window
34.Robinson, Sandra L.、Kraatz, Matthew S.、Rousseau, Denise M.(1994)。Changing Obligations and the Psychological Contract: A Longitudinal Study。Academy of Management Journal，37(1)，137-152。  new window
35.Rousseau, Denise M.(1989)。Psychological and implied contracts in organizations。Employee Responsibilities and Rights Journal，2(2)，121-139。  new window
36.Podsakoff, Philip M.、MacKenzie, Scott B.、Moorman, Robert H.、Fetter, Richard(1990)。Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors。The Leadership Quarterly，1(2)，107-142。  new window
37.Hartline, M. D.、McKee, D. O.、Maxham, J. G. III(2000)。Corridors of Influence in the Dissemination of Customer-oriented Strategy to Customer Contact Service Employees。Journal of Marketing，64(2)，35-50。  new window
38.Robinson, S. L.、Morrison, E. W.(1995)。Psychological Contracts and OCB: The Effect of Unfulfilled Obligations on Civil Virtue Behavior。Journal Of Organizational Behavior，16(3)，289-298。  new window
39.Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management，12(4)，531-544。  new window
40.Organ, Dennis W.(1990)。The motivational basis of organizational citizenship behavior。Research in Organizational Behavior，12(1)，43-72。  new window
41.Borman, Walter C.、Motowidlo, Stephan J.(1997)。Task performance and contextual performance: The meaning for personnel selection research。Human Performance，10(2)，99-109。  new window
42.Motowidlo, Stephan J.、Van Scotter, James R.(1994)。Evidence that task performance should be distinguished from contextual performance。Journal of Applied Psychology，79(4)，475-480。  new window
43.Kissler, G. D.(1994)。The new psychological contracts。Human Resource Management，33(3)，335-352。  new window
44.Borman, W. C.、White, L. A.、Dorsey, D. W.(1995)。Effects of Ratee Task Performance and Interpersonal Factors on Supervisor and Peer Performance Ratings。Journal of Applied Psychology，80(1)，168-177。  new window
45.Organ, D. W.(1990)。The subtle significance of job satisfaction。Clinical Laboratory Management Review，4(1)，94-98。  new window
學位論文
1.林淑姬(1992)。薪酬公平、程序公正與組織承諾、組織公民行為關係之研究(博士論文)。國立政治大學。new window  延伸查詢new window
圖書
1.楊國樞、文崇一、吳聰賢、李亦園(1983)。社會及行為科學研究法。台北：東華書局。new window  延伸查詢new window
2.Berelson, Bernard(1952)。Content analysis in communication research。Free Press。  new window
3.Pfeffer, Jeffrey(1994)。Competitive advantage through people: Unleashing the power of the work force。Boston, Massachusetts：Harvard Business School Press。  new window
4.歐用生(1995)。質的研究。臺北市：師大書苑有限公司。  延伸查詢new window
5.Barnard, Chester I.(1938)。The Functions of the Executive。Harvard University Press。  new window
6.Katz, Daniel、Kahn, Robert L. Jr.(1966)。The Social Psychology of Organizations。John Wiley & Sons, Inc.。  new window
7.Burns, James MacGregor(1978)。Leadership。Harper & Row。  new window
8.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
9.Kouzes, James M.、Posner Barry Z.(1987)。The leadership challenge: How to get extraordinary things done in organizations。San Francisco, CA：Jossey-Bass。  new window
10.Bass, B. M.(1985)。Leadership and beyond expectations。New York：Free Press。  new window
其他
1.王昭正(2000)。休閒事業，http://www.evta.gov.tw/employee/emp/001/009/bb2/， 2007/01/17。  new window
2.Gephart, R.(1999)。Paradigms and research methods，http://www.aom.pace.edu/rmd/1999_RMD_Forum_Paradigms_and_Research_Methods.htm， 2007/04/20。  new window
圖書論文
1.Bowen, D. E.、Schneider, B.(1985)。Boundary-spanning-role employees and the service encounter: some guidelines for management and research。The service encounter。Lexington, MA：Lexington Public Health。  new window
2.Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。  new window
3.黃鴻文(2004)。依樣畫葫蘆--對台灣師範院校量化教育研究的個人觀察。教育研究方法論：觀點與方法。臺北：心理出版社。  延伸查詢new window
4.McLean, P. J.、Kidder, D. L.(1994)。‘Till death us do part …’: Changing work relationships in the 1990s。Trends in organizational behavior。New York：John Wiley。  new window
 
 
 
 
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