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題名：Web 2.0線上學習網站評鑑指標之研究--以社會技術系統觀點探討
書刊名：電子商務研究
作者：余鑑 引用關係／于俊傑 引用關係／余采芳／鄭宇珊／李依凡
作者(外文)：Yu, Chien／Yu, Chin-cheh／Yu, Tsai-fang／Cheng, Yu-shan／Lee, Yi-fan
出版日期：2011
卷期：9:1
頁次：頁5-34
主題關鍵詞：社會技術系統；線上學習網站評鑑指標；Web 2.0；Socio-technical system；E-learning website evaluation criteria
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(4) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:1617
  • 點閱點閱:89
本研究之目的在發展Web 2.0線上學習網站評鑑指標，作為企業組織之線上學習網站平台層面的參考依據。以德懷術調查法進行研究，經14位Web2.0領域專家學者三回合問卷，架構出具有共識的評鑑指標，發展出Web 2.0線上學習網站評鑑指標。本研究發現經由三回德懷術專家問卷的調查問卷，彙整其意見與進行統計分析後，確定此評鑑指標之架構為2個評鑑構面、4個評鑑指標層面，56個評鑑指標項目。其所獲得之研究結果是綜合實務界與學術界專家群之論點，建構出Web 2.0線上學習網站的評鑑指標，以供未來在學術或企業在建置互動性網站時，皆可藉由此評鑑指標，以作為證明、改進、比較、追蹤、解釋、分析和預測數位學習成效之依據。
The purpose of this study was the development of Web 2.0 e-learning website evaluation criteria as organization of e-learning platform level, a reference site. Delphi survey method to study the field by 14 experts and scholars Web2.0 three rounds of questionnaires, which reflects a consensus of evaluation, the development of a Web 2.0 e-learning website evaluation criteria. The study found that three rounds of Delphi through the questionnaire survey of experts, their opinions and to compile statistical analysis, to determine the structure of this evaluation indicators for the two evaluation dimensions, four levels of evaluation index, evaluation 56 criteria project. The results obtained in this study is a comprehensive group of practitioners and academic experts of the arguments, construct a Web 2.0 e-learning website evaluation indicators for future academic or business in the build interactive website may apply by this evaluation criteria, as proof, improve, comparison, tracking, interpretation, analysis and forecasting basis for digital learning.
期刊論文
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2.Hernández, B.、Jiménez, J.、Martín, M. J.(2009)。Key Website Factors in E-business Strategy。International Journal of Information Management，29(5)，362-371。  new window
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6.Lee, H.、Choi, B.(2003)。Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Enablers, Examination。Journal of Management Information System，20(1)，179-228。  new window
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8.羅綸新、許育彰(20070600)。中小學教育類網站評鑑指標建構之研究。教育與心理研究，30(2)，125-146。new window  延伸查詢new window
9.Burke, L. A.、Hutchins, H. M.(2007)。Training transfer: An integrative literature review。Human Resource Management Review，6(3)，263-296。  new window
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13.Chu, R.(2001)。What online Hong Kong travelers look for on airline/travel websites?。International Journal of Hospitality Management，20(1)，95-100。  new window
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15.Bell, H.、Tang, N. K. H.(1998)。The effectiveness of commercial internet web sites: A user's perspective。Internet Research: Electronic Networking Applications & Policy，8(3)，219-228。  new window
16.Tsai, W. H.、Chou, W. C.、Lai, C. W.(2010)。An Effective Evaluation Model and Improvement Analysis for National Parks Websites: A Case Study of Taiwan。Tourism Management，36(6)，936-952。  new window
17.Huizingh, Eelko K. R. E.(2000)。The Content and Design of Web Sites: An Empirical Study。Information & Management，37(3)，123-134。  new window
18.Cao, M.、Zhang, Q. Y.、Seydel, J. S.(2005)。B2C e-commerce web site quality: An empirical examination。Industrial Management and Data Systems，105(5)，645-661。  new window
19.Zhang, P.、Von Dran, G. M.(2002)。User expectations and rankings of quality factors in different web site domain。International Journal of Electronic Commerce，6(2)，9-33。  new window
20.Lin, H. F.(2007)。The impact of website quality dimensions on customer satisfaction in the B2C e-commerce context。Total Quality Management and Business Excellence，18(4)，363-378。  new window
21.歐陽誾(20000600)。網站品質評鑑之初探。初等教育學報，13，219-238。new window  延伸查詢new window
22.Lee, Y.、Kozar, K. A.(2006)。Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach。Decision Support Systems，42(3)，1383-1401。  new window
23.林志隆、黃博謙(20060300)。國民小學資訊教育評鑑指標之研究。屏東教育大學學報，24(上)，147-181。new window  延伸查詢new window
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25.Ahn, Tony、Ryu, Seewon、Han, Ingoo(2007)。The Impact of Web Quality and Playfulness on User Acceptance of Online Retailing。Information & Management，44(3)，263-275。  new window
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30.DeLone, William H.、McLean, Ephraim R.(2003)。The DeLone and McLean Model of Information Systems Success: A Ten-Year Update。Journal of Management Information Systems，19(4)，9-30。  new window
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32.Aladwani, A. M.、Palvia, P. C.(2002)。Developing and validating an instrument for measuring user-perceived web quality。Information & Management，39(6)，467-476。  new window
33.Wilkinson, G. L.、Bennett, L. T.、Oliver, K. M.(1997)。Evaluation Criteria and Indicators of Quality for Internet Resources。Educational Technology，37(3)，52-59。  new window
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35.Chen, Lei-da、Gillenson, Mark L.、Sherrell, Daniel L.(2002)。Enticing online consumers: an extended technology acceptance perspective。Information & Management，39(8)，705-719。  new window
36.馮震宇(2007)。掌握 Web2.0 趨勢創造價值。能力雜誌，613，22-33。  延伸查詢new window
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38.林雯瑤(1998)。圖書館與 WWW 網站資源評鑑。教育資料文摘，247，84-110。new window  延伸查詢new window
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40.Molleman, E.、Broekhuis, M.(2001)。Sociotechnical systems: Toward an organizational learning approach。Journal of Engineering and Technology Management，18，271-294。  new window
41.Jones, N.、O'Shea, J.(2004)。Challenging hierarchies: The impact of e-learning。Higher Educatio，48，379-395。  new window
42.Liu, C.、Arnett, K. P.(2000)。Exploring the factor associated with the website success in the context of electronic commerce。Information & Management，38，23-33。  new window
43.Au Yeung, T.、Law, R.(2006)。Evaluation of usability: a study of hotel web sites in Hong Kong。Journal of Hospitality & Tourism Research，30(4)，1-22。  new window
44.Wu, J. W.(2007)。Extending the DeLone and McLean information systems success model for e-commerce website success。  new window
45.Qi, S.、Law, R.、Buhalis, D.(2008)。Usability of Chinese destination management organization websites。Journal of Travel & Tourism Marketing，25(2)，182-198。  new window
46.Bauer, C.、Scharl, A.(2000)。Quantitative evaluation of website content and structure。Internet Research，10(1)，31-43。  new window
47.Robbins, S.、Stylianou, A.(2003)。Gobal corporate websites: An empirical investigation of content and design。Information & Management，40，205-212。  new window
48.Mirana, F. J.、Bañegil, T. M.(2004)。Quantitative evaluation of commercial websites : An empirical study of Spanish firms。International Journal of Information Management，24(4)，313-328。  new window
49.Johnson, K. L.、Misic, M. M.(1999)。Benchmarking: A tool for Website evaluation and improvement。Internet Research，9(5)，383。  new window
50.Levine, G.(1999)。10 steps to building a successful website。Bobbin，40(8)，61-63。  new window
51.Schacklett, M.(2000)。Nine ways to create a retail environment on your website。Credit Union Magazine，12-13。  new window
52.Buenadicha, M.、Chamorro, A.、Miranda, F. J.、González, O. R.(2001)。A new web assessment index : Spanish universities analysis。Internet Research，11(3)，226-234。  new window
53.Marsico, M.、Levialdi, S.(2004)。Evaluating websites: Exploiting user's expectations。International Journal of Human Computer Studies，60，381-416。  new window
54.Moustakis, V.、Tsironis, L.、Litos, C.(2006)。A model of website quality assessment。The Quality Management Journal，13(2)，22-37。  new window
55.Person, J.M.、Pearson, A.、Green, D.(2007)。Determining the importance of key criteria in web usability。Management Research News，30(11)，816-828。  new window
56.Miranda-Gonzálza, F. J.、Bañegil-Palacios, T. M.(2004)。Quantitative evaluationf of commercial web sites: an empirical study of Spanish firms。International Journal of Information Management，24(4)，313-328。  new window
57.Smith, A. G.(2001)。Applying evaluation criteria to New Zealand government websites。International Journal of Sustainable Tourism，12(2)，149-168。  new window
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會議論文
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4.Fogg, B. J.(2003)。Prominence-interpretation theory: Explaining how people assess credibility online。The CHI '03 Extended Abstracts on Human Factors in Computing Systems。  new window
學位論文
1.王貴香(2006)。高雄市國民小學校長評鑑指標建構之研究(碩士論文)。國立中山大學。  延伸查詢new window
2.林伯峰(2007)。Web 2.0之創新應用服務與經營模式之研究(碩士論文)。國立中山大學。  延伸查詢new window
3.鄭進斛(2005)。國民小學校務評鑑指標建構之研究(碩士論文)。國立中山大學。  延伸查詢new window
4.陳崇志(2005)。跨國光學企業導入精實生產績效差異之分析(碩士論文)。東海大學。  延伸查詢new window
5.張超塵(2002)。地理教學網站評鑑指標建構之研究。國立臺灣大學，臺北市。  延伸查詢new window
6.張雅萍(2008)。Web2.0 社群資訊品質之評估-以 PPT 股票版為例。國立暨南國際大學，南投縣。  延伸查詢new window
7.吳文傑(2009)。員工數位學習成效影響因素：社會技術系統觀點之跨層次研究。國立臺北大學，臺北縣。new window  延伸查詢new window
8.Okunoye, A.(2003)。Knowledge Management and Global Diversity: A Framework to Support Organisations in Developing Countries(博士論文)。University of Turku。  new window
圖書
1.Alter, S.(1999)。Information Systems:A Management Perspective, 3rd ed.。USA：Addison-Wesley。  new window
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7.孫耀君(1999)。西方管理學名著提要。台北：昭明出版社。  延伸查詢new window
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其他
1.O'Reilly, Tim(2005)。What is Web 2.0: Design Patterns and Business Models for the next generation of software，http://www.oreilly.com/pub/a/web2/archive/what-is-web-20.html。  new window
2.Meriluoto, J.(2008)。Knowledge Management and Information Systems – Finding a Sociotechnical Golden Mean，http://www.knowledgeboard.com/download/629/KM_IS.pdf， 20080300。  new window
3.Pavlac, B. A.(2005)。Internet Source Evaluation，http://staff.kings.edu/bapavlac/sourceeval.html， 20051028。  new window
4.BIOME(2005)。Factors affecting the quality of an information source，http://biome.ac.uk/guidelines/eval/factors.html#scope， 20071024。  new window
5.BIOME(2005)。How to evaluate an Internet-based information source，http://biome.ac.uk/guidelines/eval/howto.html， 20071226。  new window
6.Barron, A.，Tompkins, B.，Tai, D.(1998)。Design guidelines for the World Wide Web，http://fcit.coedu.usf.edu/workshop/www.desg.htm。  new window
圖書論文
1.Coakes, E.(2002)。Knowledge management: A sociotechnical perspective。Knowledge Management in the Sociotechnical World: The Graffiti Continues。London：Springer-Verlag。  new window
 
 
 
 
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