:::

詳目顯示

回上一頁
題名:五星級旅館員工之情緒智能會影響工作績效表現嗎?探討幸福感的中介效果
書刊名:餐旅暨觀光
作者:許順旺吳紀美楊雯如 引用關係林立婷
作者(外文):Hsu, Shun-wangWu, Chi-meiYang, Wen-juLin, Li-ting
出版日期:2019
卷期:16:1
頁次:頁27-53
主題關鍵詞:情緒智能幸福感工作績效五星級旅館Emotional intelligenceWell-beingJob performanceFive-star hotels
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:569
  • 點閱點閱:3
期刊論文
1.連淑君、余德成(20040600)。薪資制度、責任感與工作績效之研究。人力資源管理學報,4(2),47-59。new window  延伸查詢new window
2.Carnevale, P. J. D.、Isen, A. M.(1986)。The influence of positive affect and visual access on the discovery of integrative solutions in bilateral negotiation。Organizational Behavior and Human Decision Processes,37(1),1-13。  new window
3.Aydin, M. D.、Leblebici, D. N.、Arslan, M.、Kilic, M.、Oktem, M. K.(2005)。The impact of IQ and EQ on pre-eminent achievement in organizations: implications for the hiring decisions of HRM specialists。International Journal of Human Resource Management,16(5),701-719。  new window
4.Sy, Thomas、Côté, Stéphane、Saavedra, Richard(2005)。The Contagious Leader: Impact of the Leader's Mood on the Mood of Group Members, Group Affective Tone, and Group Processes。Journal of Applied Psychology,90(2),295-305。  new window
5.Wright, T. A.、Cropanzano, R.、Bonett, D. G.(2007)。The Moderating Role of Employee Positive Well Being on the Relation between Job Satisfaction and Job Performance。Journal of Occupational Health Psychology,12(2),93-104。  new window
6.Wong, C. S.、Law, K. S.、Wong, P. M.(2004)。Development and validation of a forced choice emotional intelligence measure for Chinese respondents in Hong Kong。Asia Pacific Journal of Management,21(4),535-559。  new window
7.Rozell, E. J.、Pettijohn, C. E.、Parker, R. S.(2006)。Emotional intelligence and dispositional affectivity as predictors of performance in salespeople。Journal of Marketing Theory & Practice,14(2),113-124。  new window
8.Davies, M.、Stankov, L.、Roberts, R. D.(1998)。Emotional intelligence: In search of an elusive construct。Journal of Personality and Social Psychology,75(4),989-1015。  new window
9.Sy, T.、Tram, S.、O'Hara, L. A.(2006)。Relation of employee and manager emotional intelligence to job satisfaction and performance。Journal of Vocational Behavior,68(3),461-473。  new window
10.黃新福、林興濱(20141000)。組織變革認知對員工工作士氣及工作績效影響之研究:以K公司案為例。管理資訊計算,3(特刊),54-76。new window  延伸查詢new window
11.Diener, E.、Kesebir, P.、Lucas, R.(2008)。Benefits of accounts of well-being--For societies and for psychological science。Applied Psychology: An International Journal,57,37-53。  new window
12.Law, K. S.、Wong, C.-S.、Song, L. J.(2004)。The construct and criterion validity of emotional intelligence and its potential utility for management studies。Journal of Applied Psychology,89(3),483-496。  new window
13.Taris, T. W.、Schreurs, P. J. G.(2009)。Well-being and organizational performance: An organizational-level test of the happy-productive worker hypothesis。Work and Stress,23(2),120-136。  new window
14.Othman, A. K.、Abdullah, H. S.、Ahmad, J.(2008)。Emotional intelligence, emotional labour and work effectiveness in service organization: A proposed model。The Journal of Business Perspective,12(1),31-42。  new window
15.Min, J.(2014)。The Relationships Between Emotional Intelligence, Job Stress, and Quality of Life among Tour Guides。Asia Pacific Journal of Tourism Research,19(10),1170-1190。  new window
16.Law, K. S.、Wong, C. S.、Huang, G. H.、Li, X.(2008)。The Effects of Emotional Intelligence on Job Performance and Life Satisfaction for the Research and Development Scientists in China。Asia Pacific Journal of Management,25(1),51-69。  new window
17.Abraham, R.(2000)。The Role of Job Control as a Moderator of Emotional Dissonance and Emotional Intelligence-Outcome Relationships。The Journal of Psychology,134(2),169-184。  new window
18.Judge, T. A.、Thoresen, C. J.、Bono, J. E.、Patton, G. K.(2001)。The job satisfaction-job performance relationship: A qualitative and quantitative review。Psychological Bulletin,127(3),376-407。  new window
19.Fisher, C. D.(2000)。Mood and emotions while working: missing pieces of job satisfaction?。Journal of Organizational Behavior,21(2),185-202。  new window
20.Brouthers, K. D.(2002)。Institutional, cultural and transaction cost influences on entry mode choice and performance。Journal of International Business Studies,33(2),203-221。  new window
21.竇凱、聶衍剛、王玉潔、劉毅、黎建斌(2013)。青少年情緒調節自我效能感與主觀幸福感:情緒調節方式的中介作用。心理科學,36(1),139-144。  延伸查詢new window
22.Khan, M. R.、Ziauddin, Z.、Jam, F. A.、Ramay, M. I.(2010)。The Impacts of Organizational Commitment on Employee Job Performance。European Journal of Social Sciences,15(3),292-298。  new window
23.李欽明、曾盟鈞、呂瓊瑜(20150600)。國際觀光旅館員工之工作價值觀與滿意度對服務品質影響之探討--以臺北圓山飯店為例。管理實務與理論研究,9(2),99-134。new window  延伸查詢new window
24.許順旺、黃啟揚、吳紀美、鄭宛筑(20141200)。五星級旅館員工之休閒參與與績效表現之相關研究--以幸福感為中介變項。輔仁民生學誌,20(2),17-40。new window  延伸查詢new window
25.謝琇玲、李美華(20110500)。魚與熊掌不可得兼?探索工作滿足與幸福感的關聯性。勞資關係論叢,13(1),35-71。  延伸查詢new window
26.Caprara, G. V.、Giunta, L. D.、Eisenberg, N.、Gerbino, M.、Pastorelli, C.、Tramontano, C.(2008)。Assessing Regulatory Emotional Self-efficacy in Three Countries。Psychological Assessment,20(3),227-237。  new window
27.Wong, Chi-Sum、Law, Kenneth S.(2002)。The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude: An Exploratory Study。The Leadership Quarterly,13(3),243-274。  new window
28.閔辰華、楊智強(20141200)。餐旅觀光科系學生人格特質、情緒智力與幸福感之關係研究。觀光與休閒管理期刊,2(2),51-63。new window  延伸查詢new window
29.許順旺、張姮燕、吳紀美、陳冠霖(20161200)。國際觀光旅館員工的情緒智慧重要嗎?以情緒智慧調節組織氣候、服務品質與績效表現之關係研究。商管科技季刊,17(4),435-466。new window  延伸查詢new window
30.曹翠英(20150100)。校園情緒智力之探討。諮商與輔導,349,15-18。  延伸查詢new window
31.Schutte, N. S.、Malouff, J. M.(2011)。Emotional intelligence mediates the relationship between mindfulness and subjective well-being。Personality and Individual Differences,50(7),1116-1119。  new window
32.Lyubomirsky, S.、King, L.、Diener, E.(2005)。The benefits of frequent positive affect: Does happiness lead to success?。Psychological Bulletin,131(6),803-855。  new window
33.許順旺、嚴雯聖、鄭姍姍、林鈺琪(20170300)。以知識分享為中介效果探討五星級旅館的激勵與創新績效之關聯性。企業管理學報,112,1-28。new window  延伸查詢new window
34.Warr, P. B.(2007)。Searching for Happiness at Work。The Psychologist,20,726-729。  new window
35.Zelenski, J. M.、Murphy, S. A.、Jenkins, D. A.(2008)。The Happy-Productive Worker Thesis Revisited。Journal of Happiness Studies,9,521-537。  new window
36.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
37.Seligman, Martin E. P.、Csikszentmihalyi, Mihaly(2000)。Positive psychology: An introduction。American Psychologist,55(1),5-14。  new window
38.Bono, J. E.、Foldes, H. J.、Vinson, G.、Muros, J. P.(2007)。Workplace emotions: the role of supervision and leadership。Journal of Applied Psychology,92(5),1357-1367。  new window
39.Lam, Cheok San、O'Higgins, Eleanor(20131200)。Emotional Intelligence and Leadership Styles in China。Asia Pacific Management Review,18(4),441-465。new window  new window
40.Wright, T. A.、Cropanzano, R.(2000)。Psychological Well-being and Job Satisfaction as Predictors of Job Performance。Journal of Occupational Health Psychology,5(1),84-94。  new window
41.曾文志(20060200)。活出生命的價值--正向心理學的認識。師友月刊,464,0-7。  延伸查詢new window
42.林惠彥、陸洛、吳珮瑀、吳婉瑜(20121200)。快樂的員工更有生產力嗎?組織支持與工作態度之雙重影響。中華心理學刊,54(4),451-469。new window  延伸查詢new window
43.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。new window  延伸查詢new window
44.Isen, A. M.、Daubman, K. A.、Nowicki, G. P.(1987)。Positive affect facilitates creative problem solving。Journal of Personality and Social Psychology,52(6),1122-1131。  new window
45.Motowidlo, Stephan J.、Van Scotter, James R.(1994)。Evidence that task performance should be distinguished from contextual performance。Journal of Applied Psychology,79(4),475-480。  new window
46.黃薏蒨、賴志峰(20150100)。老師,你幸福嗎?--國民小學教師幸福感之個案研究。學校行政,95,182-204。  延伸查詢new window
會議論文
1.侯玉祥、陳心懿(2011)。研發人員情緒智力、知覺轉換型領導與績效關係之探討。第14屆科際整合管理研討會。東吳大學。  延伸查詢new window
研究報告
1.閔辰華(2013)。導遊工作壓力、情緒智力和生活品質關聯性之探討 (計畫編號:NSC100-2410-H130-053)。  延伸查詢new window
圖書
1.Robbins, S. P.(2006)。Organizational Behavior。Pearson Education。  new window
2.Shapiro, L. E.(1997)。How to raise a child with a high EQ: A parent's guide to emotional intelligence。New York:Harper Collins Publishers。  new window
3.孫振青(1996)。亞里斯多德的倫理學。臺北:臺灣書店。  延伸查詢new window
4.Michaelson, J.、Abdallah, S.、Steuer, N.、Thompson, S.、Marks, N.、Aked, J.、Potts, R.(2009)。National Accounts of Well-being: bringing real wealth onto the balance sheet。London:New Economics Foundation。  new window
5.吳明隆、涂金堂(2010)。SPSS與統計應用分析。臺北市:五南書局。  延伸查詢new window
6.Brief, A. P.(1998)。Attitudes in and around organizations。Thousand Oaks, Ca:Sage。  new window
7.邱皓政(2010)。量化研究與統計分析:SPSS資料分析範例。台北市:五南。  延伸查詢new window
8.張春興(2001)。現代心理學。臺北市:東華書局。  延伸查詢new window
9.World Tourism Organization(2015)。UNWTO Tourism Highlights。World Tourism Organization。  new window
10.Spradlin, S. E.(2003)。Don't let your emotions run your life: How dialectical behavior therapy can put you in control。Oakland, CA:New Harbinger Press。  new window
11.Goleman, Daniel(1995)。Emotional intelligence。Bantam Books。  new window
12.Katz, Daniel、Kahn, R. L.(1966)。The social psychology of organization。John Wiley & Sons。  new window
13.榮泰生(2008)。AMOS與研究方法。五南。  延伸查詢new window
14.Jöreskog, Karl G.、Sörbom, Dag(1996)。LISREL 8: User's Reference Guide。Scientific Software International, Inc.。  new window
其他
1.中華民國交通部觀光局(20080117)。星級旅館評鑑計畫,http://admin.taiwan.net.tw/law/law_d.aspx?no=130&d=373。  延伸查詢new window
圖書論文
1.Boehm, J. K.、Lyubomirsky, S.(2009)。The promise of sustainable happiness。Oxford Library of Psychology: Oxford Handbook of Positive Psychology。Oxford:Oxford University Press。  new window
2.Campbell, D. J.(1990)。Modeling the performance predication problem in industrial and organization psychology。Handbook of industrial and organization psychology。Palo Alto, CA:Consulting Psychologists Press。  new window
3.Mayer, J. D.、Salovey, P.(1997)。What is emotional intelligence?。Emotional development and emotional intelligence: Educational implications。Basic Books。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
1. 部屬啊!您有做自己的機會嗎?尚嚴、專權雙元領導與部屬任務績效之關聯性:以情緒調節策略揭開潘朵拉的盒子
2. 緣分信念歸因對工作績效之影響:自我效能及幸福感的角色探討
3. 部屬難為:領導者利組織不道德行為與部屬離職傾向、越級建言、主管導向組織公民行為與沉默行為之關係:以領導者-部屬交換關係為調節效果
4. 美容(髮)師工作績效之研究--職業差異分析
5. 設計思考提升學習動機與問題解決信心--臺灣大學生學習設計思考課程的實證分析
6. 國際觀光旅館職場友誼與工作表現關係之探討--以卓越能力商數為中介變項
7. 青少年社會網絡指標及幽默表現風格之交互作用影響與被霸凌經驗之關係
8. 中高齡職涯未來時間觀、職場成功老化和就業力之關係--探討工作要求與資源的調節式中介作用
9. 消費者無禮行為與運動俱樂部員工之工作敬業和工作滿意度:知覺組織支持的調節
10. 居服員留任傾向之研究
11. 國中生所知覺到的教師自主支持、自我效能、任務價值對學習投入之影響
12. 病患不文明行為對情緒調節的影響:壓力心態與顧客導向的調節式中介模式
13. 重度工作投資與工作倦怠:健康促進與心理資本扮演之調節角色
14. 就事論事或將心比心?顧客不當對待與員工身心壓力的情緒歷程:壓力源評估與同理心特質的調節效果
15. 越南臺商外派人員之領導部屬交換對職場偏差行為之影響--以外在工作價值與工作不安全感為調節變項
 
無相關著作
 
QR Code
QRCODE