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題名：團隊成員的個人年資對衝突行為的影響--探討學歷的干擾效果
書刊名：人力資源管理學報
作者：羅新興 引用關係／陳忠虎／謝宗霖
作者(外文)：Lo, Hsin-hsin／Chen, Chung-hu／Hsieh, Tsung-ling
出版日期：2009
卷期：9:2
頁次：頁33-51
主題關鍵詞：工作年資；學歷；衝突；再合作意願；Seniority；Education；Conflict；Re-cooperation intension
原始連結：連回原系統網址new window
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本研究以國防科技研發團隊成員爲研究對象，探討團隊中個人的工作年資與學歷對團隊內人際衝突的交互作用影響，並分析衝突行爲與再合作意願的關連性。回收有效問卷273份，資料分析獲得以下研究發現：1.團隊中個人的工作年資愈長則愈不會與團隊內其他成員產生關係衝突。2.高學歷團隊成員的工作年資與團隊內人際衝突的負向關聯性，高於低學歷團隊成員。3.團隊成員與其他成員的任務衝突愈多則與其再合作意願愈高。4.團隊成員與其他成員的關係衝突愈多則與其再合作意願愈低。5.團隊成員與其他成員的任務衝突，會減弱關係衝突與再合作意願的負向關聯性。本研究並討論研究發現在管理實務的意涵。
This study utilizes the R&D team as research context and investigates the interaction effect of team members' seniority and education on conflict behavior, and also analyzes the relationship between conflict behavior and members' re-cooperation intension. Total of 273 usable questionnaires were analyzed. Following findings were found: 1. Team members' seniority is negatively related to relationship conflict. 2. There had a more negative relationship between Team members' seniority and conflict behavior as team members' education. 3. Task conflict is positively related to members' re-cooperation intension. 4. Relationship conflict is negatively related to members' re-cooperation intension. 5. There had a less negative relationship between relationship conflict and members' re-cooperation intension as task conflict. Implications for managerial practice on the findings of this study were discussed.
期刊論文
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12.徐瑋伶、鄭伯壎、黃敏萍(20021200)。華人企業領導人的員工歸類與管理行為。本土心理學研究，18，51-94。new window  延伸查詢new window
13.鄭伯壎、林家五(19990500)。差序格局與華人組織行為：臺灣大型民營企業的初步研究。中央研究院民族學研究所集刊，86，29-72。  延伸查詢new window
14.Pelled, Lisa Hope(1996)。Demographic Diversity, Conflict, and Work Group Outcomes: An Intervening Process Theory。Organization Science，7(6)，615-631。  new window
15.Crowne, Douglas P.、Marlowe, David A.(1960)。A New Scale of Social Desirability Independent of Psychopathology。Journal of Consulting Psychology，24(4)，349-354。  new window
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17.鄭仁偉、黎士群(20010900)。組織公平、信任與知識分享行為之關係性研究。人力資源管理學報，1(2)，69-93。new window  延伸查詢new window
18.Adobor, H.、Daneshfar, A.(2006)。Management simulations: Determining their effectiveness。Journal of Management Development，25(2)，151-168。  new window
19.Amason, A.、Sapienza, H.(1997)。The effects of top management team size and interaction norms on cognitive and affective conflict。Journal of Management，23，496-516。  new window
20.Amason, A.(1996)。Distinguishing effect of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams。Academy of Management Journal，39，123-148。  new window
21.Beersma, B.、Harinck, F.、Gerts, M. J. J.(2003)。Bound in honor: How honor values and insults affect the experience and management of conflicts。International Journal of Conflict Management，14(2)，75-94。  new window
22.Bums, A. C.(2005)。Children’s influence in purchase decisions: A social power theory approach。Journal of Business Research，58(5)，593-601。  new window
23.Hartup, W. W.、Laursen, B.、Stewart, M. I.(1988)。Conflict and friendship relations of young children。Child Development，59，1590-1600。  new window
24.Hobman, E. V.、Bordia, P.、Irmer, B.、Chang, A.(2003)。The expression of conflict in computer-mediated and face-to-face groups。Small Group Research，33(4)，439-466。  new window
25.Janssen, O.、Van de Vliert, E.、Veenstra, C.(1999)。How task and person conflict shape the role of positive interdependence in management teams。Journal of Management，25(2)，117-141。  new window
26.Jehn, K. A.、Chatman, J. A.(2000)。The influence of proportional and perceptual conflict composition on team performance。International Journal of Conflict Management，11(1)，56-73。  new window
27.Pelled, L. H.(1996)。Relational demography and perceptions of group conflict and performance: A field investigation。International Journal of Conflict Management，7(3)，230-247。  new window
28.Pelled, L. H.、Xin, K. R.、Weiss, A. M.(2001)。No es como mí: Relational demography and conflict in a Mexican production facility。Journal of Occupational & Organizational Psychology，74(1)，63-84。  new window
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32.Tjosvoid, D.、Sun, H. F.(2002)。Understanding conflict avoidance: Relationship, motivations, actions, and consequences。The International Journal of Conflict Management，13(2)，142-164。  new window
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會議論文
1.Friedman, R. A.、Tidd, S. T.、Currall, S. C.、Tsai, J. C.(1998)。Stewing in your own juices: The effects of conflict style on work environment and stress。Washington, DC。  new window
2.Peterson, R. S.、Ranganathan, R.、Chi, S. C. S.、Tsai, H. H.、Chen, S. C.(2006)。The key role of personal values in decoupling task conflict from relationship conflict。  new window
學位論文
1.羅聿廷(2002)。影響單親青少年疏離感與生活型態之相關性研究。  延伸查詢new window
2.鐘冠群(2004)。部門內人際衝突與員工效能：調節變項之研究(碩士論文)。中原大學。  延伸查詢new window
3.辛武男(2003)。國民小學校長行政溝通行為、衝突管理策略與學校效能關係之研究(碩士論文)。國立屏東師範學院，屏東縣。  延伸查詢new window
4.李英瑄(2003)。衝突情境中的幼兒社會互動研究(碩士論文)。國立屏東師範學院。  延伸查詢new window
5.王議賢(2004)。人際交往對關係、信任與關係衝突及合作滿意度之影響。高雄醫學大學。  延伸查詢new window
6.李勝祥(1998)。聯盟夥伴認知對運作結果及合作的意願。成功大學。new window  延伸查詢new window
7.林肇崇(1993)。員工潛在衝突強度之個案調查研究。東吳大學。  延伸查詢new window
圖書
1.Resser, C.,、Lopper, M.(1978)。Management : The key to organizational effectiveness。Illinois：Scott Foresman & Company。  new window
2.Homans, George C.(1950)。The Human Group。New York, NY：Harcourt Brace Jovanovich。  new window
3.黃光國(19980000)。知識與行動：中華文化傳統的社會心理詮釋。臺北：心理。new window  延伸查詢new window
4.Robbins, Stephen P.(2001)。Organizational behavior。Prentice-Hall, Inc.。  new window
5.吳俊德、蘇佳慧、熊培霖、Project Management Institute(2002)。專案管理知識體系導讀指南。台北。  延伸查詢new window
圖書論文
1.Glick, W.、Miller C.、Huber, W.(1993)。The impact of upper echelon diversity on organizational performance。Organizational change and redesign。New York：Oxford University Press。  new window
2.Cheng, K. M.(1997)。Quality assurance in education: The East-Asian perspective。Educational dilemmas; Debate and diversity:Vol. 4 Quality in education。London：Cassell。  new window
3.Von Glasersfeld, E.(1995)。A constructivist approach to teaching。Constructivism in Education。Hillsdale, NJ：Lawrence Erlbaum Associates。  new window
4.楊國樞(20050000)。心理傳統性與現代性。華人本土心理學。臺北：遠流。new window  延伸查詢new window
5.詹志禹(20020000)。認識與知識：建構論VS.接受觀。建構論：理論基礎與教育應用。臺北：正中。new window  延伸查詢new window
6.楊國樞(1993)。中國人的社會取向：社會互動的觀點。中國人的心理--理念與方法篇。台北：桂冠圖書公司。new window  延伸查詢new window
 
 
 
 
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