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題名:不當督導、印象管理與退卻行為之研究--表層演出與深層演出的中介效果
書刊名:輔仁管理評論
作者:鄭仁偉 引用關係陳春希 引用關係袁梅玲李姿瑩
作者(外文):Cheng, Jen-weiChen, Vivian Chun-hsiYuan, Mei-lingLee, Tzu-ying
出版日期:2012
卷期:19:2
頁次:頁1-27
主題關鍵詞:不當督導表層演出深層演出印象管理退卻行為Abusive supervisionSurface actingDeep actingImpression managementWithdrawal behavior
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(8) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:8
  • 共同引用共同引用:770
  • 點閱點閱:328
主管不當督導方式,易使員工無意留在組織奉獻並引致退卻行為的出現。相對地,若員工因礙於經濟依賴而無法離開工作,為讓主管對自己的不當督導減少或印象改觀,員工可能會採取印象管理行為來確保利益。本研究是以表層演出與深層演出為中介變項,分別探討不當督導行為與印象管理、退卻行為間的關係。本文262 樣本資料的階層迴歸分析結果,顯示主管不當督導與部屬表層演出、深層演出存正向關聯;表層演出在不當督導與印象管理間具有中介效果,深層演出在不當督導與退卻行為間亦具有中介效果。
Managers’ abusive supervision would decrease employees’ organizational commitment and bring about withdrawal behavior. Employees tend to adopt strategies of impression management to maintain their favorable images and avoid abusive supervision from their managers. This study investigates the mediation of surface acting and deep acting on the relationships between abusive supervision, impression management, and withdrawal behavior. Drawing on the data collected from 262 employees, it is found that managers’ abusive supervision is positively related to surfacing acting as well as deep acting on the part of employees. In addition, it is found that surface acting would mediate the relationship between managers’ abusive supervision and employees’ impression management. Deep acting is also found to mediate the relationship between managers’ abusive supervision and employees’ withdrawal behavior. Recommendations for future research and implications are thus discussed.
期刊論文
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