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題名:從國際觀光旅館之餐飲部門探討家長式領導與工作特性對情緒勞務之影響:兼論主管與部屬交換為干擾變項
書刊名:管理實務與理論研究
作者:李青松 引用關係施華芳車成緯 引用關係
作者(外文):Lee, Ching-sungShih, Hua-fangChe, Cheng-wei
出版日期:2012
卷期:6:2
頁次:頁35-60
主題關鍵詞:工作特性主管與部屬交換家長式領導情緒勞務國際觀光旅館Emotional laborInternational tourist hotelsJob characteristicLeader-member exchangePaternalistic leadership
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:531
  • 點閱點閱:103
期刊論文
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28.樊景立、鄭伯壎(20000600)。華人組織的家長式領導:一項文化觀點的分析。本土心理學研究,13,127-180。new window  延伸查詢new window
29.褚麗絹、劉怡孜、陳淑慧(20051200)。食品產業研發人員工作特性、工作價值觀、工作滿足、工作投入與離職傾向關係之研究。管理科學研究,2(2),13-28。new window  延伸查詢new window
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31.Barger, Patricia B.、Grandey, Alicia A.(2006)。Service with a Smile and Encounter Satisfaction: Emotional Contagion and Appraisal Mechanisms。Academy of Management Journal,49(6),1229-1238。  new window
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35.Morris, J. Andrew、Feldman, Daniel C.(1996)。The dimensions, antecedents, and consequences of emotional labor。Academy of Management Review,21(4),986-1010。  new window
36.吳宗祐、鄭伯壎(20060300)。工作投入、調節他人情緒能力與情緒勞動之交互作用對情緒耗竭的預測效果。中華心理學刊,48(1),69-87。new window  延伸查詢new window
37.Rafaeli, Anat、Sutton, Robert I.(1987)。Expression of emotion as part of the work role。The Academy of Management Review,12(1),23-37。  new window
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40.Bauer, Tayla N.、Green, Stephen G.(1996)。Development of leader-member exchange: A longitudinal test。Academy of Management Journal,39(6),1538-1567。  new window
41.Zapf, Dieter(2002)。Emotion work and psychological well-being: A review of the literature and some conceptual considerations。Human Resource Management Review,12(2),237-268。  new window
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43.Liden, R. C.、Sparrowe, R. T.、Wayne, S. J.(1997)。Leader-member exchange theory: The past and potential for the future。Research in Personnel and Human Resources Management,15(1),47-119。  new window
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45.余鑑、于俊傑、廖珮妏(20081200)。連鎖餐飲業員工人格特質、工作特性、工作滿意度之研究--以美式星期五餐廳為例。臺北科技大學學報,41(2),83-110。new window  延伸查詢new window
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學位論文
1.Adelmann, P. K.(1989)。Emotional labor and employee well-being(博士論文)。University of Michigan,Ann Arbor, MI。  new window
圖書
1.Barlow, J.、Maul, D.(2000)。Emotional Value: Creating Strong Bonds With Your Customers。SF:Berrett-Koehler Publishers。  new window
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圖書論文
1.Goleman, D.(2001)。An EI-Based theory of performance。The emotionally intelligent workplace。San Francisco, CA:Jossey-Bass。  new window
2.Farh, J. L.、Cheng, B. S.、Chou, L. F.、Chu, X. P.(2006)。Authority and benevolence: Employees' responses to paternalistic leadership in China。China's domestic private firms: multidisciplinary perspectives on management and performance。New York:M. E. Sharpe。  new window
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