參考文獻
一、中文部分
王如哲(2005)。高等教育品質管理機制之國際經驗。台灣教育,632,21-29。
王保進(2006)。標竿取向的高等教育評鑑標準設計之研究。教育研究月刊,142,9-32。朱振榮(2007)。有關改進澳門旅遊學院教育質量和競爭力的認證系統:旅遊教育質素認證系統。2007餐旅觀光休閒高等教育評鑑研討會論文集(專題演講,頁1-15)。台北:台灣師大。(ISBN 978-957-752-503-1)
何瑞薇譯(Sallis, E. 原著)(2002)。全面品質教育,台北:高等教育,(原文於1996年出版)。
吳思達(2000)。高職學校全面品質管理系統建構之研究。國立高雄師範大學教育學系博士論文。吳清山(1998)。學校效能研究。台北:五南。吳清山(2004)。提升教師素質之探討。教育研究月刊,127,5-17。
吳清山、林天祐(1994)。全面品質管理及其在教育上的應用。初等教育學刊,3,1-28。吳清山、黃旭鈞(1995)。提升教育品質的一股新動力:談全面品質管理及其在教育上的應用。教育資料與研究,2,74-83。吳清山、黃美芳、徐緯平(2002)。教育績效責任研究。台北:高等教育。李銘輝、林香君、洪久賢、劉元安(2007),美國休閒遊憩教育評鑑制度探討其其對我國休閒評鑑之啟示,台灣觀光學報,4,73-89。林劭仁(2004)。藝術類大學通識教育評鑑指標之建構。藝術評論,15,313-340。邱皓政(2003)。結構方程式模式:LISREL的理論技術與應用。台北:雙葉書廊。
邱皓政(2006)。量化研究與統計分析:SPSS中文視窗版資料分析範例解析。台北:五南。
洪久賢(2006a)。餐旅觀光休閒學門評鑑之研究-餐旅觀光休閒學門評鑑之跨國比較研究。行政院國家科學委員會補助專題研究計畫期中報告(計畫編號:NSC95-2516-S003-007)。
洪久賢(2006b)。餐旅觀光休閒學門評鑑之研究-餐旅高等教育評鑑之研究。行政院國家科學委員會補助專題研究計畫期中報告(計畫編號:NSC95-2516-S003-004)。
洪久賢、李銘輝、劉元安、鄧之卿、周敦懿、蔡振蒼、林香君、高崇倫、黃琬婷、林玥含(2007)。餐旅、觀光、休閒高等教育評鑑之研究。2007餐旅觀光休閒高等教育評鑑研討會論文集(專題討論,頁30-65)。台北:台灣師大。(ISBN 978-957-752-503-1)
洪久賢、周敦懿(2006)。美國高等教育餐旅學門認可制度。評鑑雙月刊,4,23-25。
洪久賢、鄧之卿、李銘輝、劉元安(2006)。英國高等教育評鑑對我國餐旅觀光休閒學門評鑑之啟示。觀光研究學報,12(4),273-294。翁福榮、廖春文(2005)。全面品質管理與平衡計分卡在學校經營策略應用之整合模式探討。台中教育大學學報:教育類,19(2),99-126。財團法人高等教育評鑑中心基金會(2006),九十五年度大學校院系所評鑑實施計劃,2006年4月20日取自http://www.heeact.org.tw/31.html
張明輝(2004)。平衡計分卡制度在學校績效管理之應用。教育研究月刊,123,19-25。張明輝(2005)。優質學校教育指標—行政管理、領導與學校文化。教師天地,134,9-20。
張家宜(2004)。中美國家品質獎應用於高等教育之比較與探討。教育研究月刊,123,5-18。教育部統計處(2007)。教育統計資料庫查詢系統—學校統計資料查詢(依學校級別查詢)。無日期,取自http://www.edu.tw/EDU_WEB/Web/STATISTICS/ index.php
郭昭佑(2001)。教育評鑑指標建構方法探討。國教學報,13,251-278。
陳正昌、程炳林、陳新豐、劉子鍵(2003)。多變量分析方法:統計軟體應用。台北:五南。
陳鎰明(2003),大專體育評鑑指標建構之研究,國立台灣師範大學體育研究所未出版之博士論文。黃光雄編譯(Stufflebeam, D. L., & Shinkfield, A. J. 原著)(1989)。教育評鑑的模式。台北:師大書苑,(原文於1985年出版)。
黃旭鈞(2004)。課程品質管理的理念與策略。教育研究月刊,123,81-96。黃芳銘(2004)。結構方程模式:理論與應用。台北:五南。
楊國賜(2005)。我國大學自我評鑑機制與運作之探討。台灣教育,632,2-12。
劉元安(2007)。世界觀光組織的觀光教育品質認證制度,評鑑雙月刊,7,58-60。
潘慧玲(1999)。學校效能相關概念的釐析。教育研究資訊,7(5),138-153。鄧之卿(2006)。台灣餐旅高等教育學生學習滿意度之研究,餐旅暨家政學刊,3 (2),153-167。蕭錫錡(2006a)。教育部與國科會合作目標導向計畫—我國大學院校機械學門評鑑之研究。行政院國家科學委員會補助專題研究計畫成果報告(計畫編號:NSC 94-2516-S-230-002-X3)。
蕭錫錡(2006b)。美國工業技術學門認可制度對我國技職校院評鑑的啓示。評鑑雙月刊,3,26-29。
二、英文部分
Abdullah, F. (2006). Measuring service quality in higher education: Three instruments compared. International Journal of Research and Method in Education, 29(1), 71-89.
Accreditation Commission for Programs in Hospitality Administration, ACPHA. (2006). ACPHA Guide to Accreditation. Retrieved Sept. 24, 2006, from http://www.acpha-cahm.org/forms.cfm
Airasian, P. W. (1996). Assessment in the classroom. New York: McGraw-Hill.
Al-Turki, U., & Duffuaa, S. (2003). Performance measures for academic departments. The International Journal of Educational Management, 17(7), 330-338.
American Association of Higher Education (1992). Principles of good practice for assessing student learning. Washington DC: American Association of Higher Education.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
Assante, L. M., Huffman, L., & Harp, S. S. (2007). Conceptualization of quality indicators for U. S. based four-year undergraduate hospitality management programs. Journal of Teaching in Travel & Tourism, 7(2), 51-71.
Badri, M. A., & Abdulla, M. H. (2004). Awards of excellence in institutions of higher education: An AHP approach. International Journal of Educational Management, 18(4/5), 224-242.
Badri, M. A., Selim, H., Alshare, K., Grandon, E. E., Younis, H., & Absulla, M. (2006). The Baldrige Education Criteria for performance excellence framework: Empirical test and validation. International Journal of Quality & Reliability Management, 23(9), 1118-1157.Bagozzi, P. R., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
Banta, T. W. (1993). Making a difference. San Francisco, CA: Jossey-Bass.
Barnard, C. I. (1968). The functions of the executive. Cambridge, MA: Harvard University.
Becket, N., & Brookes M. (2006). Evaluating quality management in university departments. Quality Assurance in Education, 14(2), 123-142.
Beckford, J. (1998). Quality: A critical introduction. London: Routledge.
Bentler, P. M., & Yuan, K. H. (1999). Structural equation modeling with small samples: Test statistics. Multivariate Behavioral Research, 34, 181-197.
Billing, D. (2004). International comparisons and trends in external quality assurance of higher education: Commonality or diversity? Higher Education, 47, 113-137.
Birnbaum, R. (1988). How colleges work: The cybernetics of academic organization and leadership. San Francisco, CA: Jossey-Bass.
Bogue, E. G. (1998). Quality assurance in higher education: The evolution of systems and design ideals? New Directions for Institutional Research, 99, 7-18.
Bollen, K. A. (1989). Structural equations with latent variables. New York: John Wiley.
Borahan, N. G., & Ziaiati, R. (2002). Developing quality criteria for application in the higher education sector in Turkey. Total Quality Management, 13(7), 913-926.
Bosselman R. H. (1996). Current perceptions of hospitality accreditation. FIU Hospitality Review, Fall, 77-84.
Brookes, M. (2003). Evaluating the “student experience”: An approach to managing and enhancing quality in higher education. Journal of Hospitality, Leisure, Sport and Tourism Education, 2(1), 17-26.
Burke, J. C. (2005). The many faces of accountability. In J. C. Burke & Associates, Achieving accountability in higher education (pp. 256-275). San Francisco, CA: Jossey-Bass.
Burton, N. (2001). Managing the planning of learning and teaching. In D. Middlewood & N. Burton (Eds.), Managing the curriculum (pp. 55-69). Thousand Oaks, CA: Paul Chapman.
Byrne, M. B. (2001). Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming. Mahwah, NJ: Lawrence Erlbaum Associates.
Cameron, K. S. (1981). Domains of organizational effectiveness in colleges and universities. Academy of Management Journal, 24, 25-47.
Cameron, K. S., & Whetten, D. A. (1983). Organizational effectiveness: A comparison of multiple models. New York: Academic Press.
Chapman, D. W., Weidman, J., Cohen, M., & Mercer, M. (2005). The search for quality: A five country study of national strategies to improve educational quality in Central Asia. International Journal of Educational Development, 25, 514-530.
Cheng, Y. C. (1995). School education quality: Conceptualization, monitoring, and enhancement. In P. K. Siu, & T. K. Tam (Eds.), Quality in education: Insights from different perspectives (pp. 123-147). Hong Kong: Hong Kong Education Research Association.
Cheng, Y. C., & Tam, W. M. (1997). Multi-models of quality in education. Quality Assurance Education, 5(1), 22-31.
Clark, L. A., & Watson, D. (1995). Constructing validity: Basic issues in objextive scale development. Psychological Assessment, 7, 309-319.
Conrad, C. F., & Wilson, R. F. (1985). Academic program reviews: Institutional approaches, expectations, and controversies. Washington, DC: Association for the Study of Higher Education.
Conway, J. M., & Huffcutt, A. I. (2003). A review and evaluation of exploratory factor analysis practices in organizational research, Organizational Research Methods, 6(2), 147-168.
Cooper, C., & Westlake, J. (1998). Stakeholders and tourism education. Industry & Higher Education, April, 93-100.
Council on Higher Education Accreditation, CHEA. (2002). Review Handbook 2002. Retrieved Nov. 8, 2005, from http://www.chea.org/international/index.asp# Speeches
Council on Hotel, Restaurant and Institutional Education, CHRIE. (2005). Handbook of accreditation. Retrieved Dec. 20, 2005, from http://www.chrie.org/public/about/ Accreditation/accreditation.html
Creemers, B. (1994). Towards a theory of educational effectiveness. In A. Harris, N. Bennett, & M. Preedy (Eds.), Organizational effectiveness and improvement in education (pp. 109-123). Bristol, PA: Open University Press.
Crosby, P. B. (1992). Does the Baldrige Award really work? Harvard Business Review, 70, 127-128.
Crosby, P. B. (1996). Quality is still free. New York: McGraw-Hill.
Delaney, A. M. (1997). Quality assessment of professional degree programs. Research in Higher Education, 38(2), 241-264.
Deming, W. E. (1982). Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology.
Diamantopoulos, A., & Siguaw, J. A. (2000). Introducing LISREL: A guide for the uninitiated. Thousand Oaks, CA: Sage.
El-Khawas, E. (1998). Accreditation’s role in quality assurance in the United States. Higher Education Management, 10(3), 43-56.
European Association for Quality Assurance in Higher Education, ENQA. (2005). Standards and Guidelines for a Quality Assurance in the European Higher Education Area. Helsinki: ENQA.
Fitz-Gibbon, C. T. (1996). Monitoring education: Indicators, quality and effectiveness. New York: Cassell.
Gaither, G., Nedwek, B., & Neal, J. (1994). Measuring up: The promises and pitfalls of performance indicators in higher education. ASHE-ERIC Higher Education Report 94-5. Washington, DC: George Washington University.
Garvin, D. A. (1987). Competing on the eight dimensions of quality. Harvard Business Review, 65(6), 101-109.
Garvin, D. A. (1988). Managing quality: The strategic and competitive edge. New York: Free Press.
Gater, D. S. (2002). A review of measures used in U.S. News & World Report’s American Best Colleges. Gainsville, FL: University of Florida.
Global Alliance for Transnational Education, GATE (n.d.). Jones international transfers global accrediting body to the United States distance learning association. Retrieved April 9, 2008, from http://www.jones.com/gate/
Gorsuch, R. L. (1983). Factor analysis. Hillsdale, NJ: Lawrence Erlbaum.
Gould, S. L., & Bojanic, D. C. (2002). Exploring hospitality program rankings. Journal of Hospitality and Tourism Education, 14(4), 24-32.
Green, D. (1994). What is quality in higher education? Buckingham, UK: Open University Press.
Guadagnoli, E., & Velicer, W. F. (1988). Relation of sample size to the stability of component patterns. Psychological Bulletin, 103, 265-275.
Gursoy, D., & Umbreit, W. T. (2005). Exploring students’ evaluations of teaching effectiveness: What factors are important? Journal of Hospitality & Tourism Research, 29(1), 91-109.
Guyette, W. C. (1981). Perceptions of hospitality management program leaders toward specialized hospitality accreditation. Journal of Hospitality Education, 6(1), 59-66.
Hair, J. F. Jr., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). Upper Saddle River, NJ: Pearson Education.
Hamalainen, K. (2003). Common standards for programe evaluations and accreditation? European Journal of Education, 38(3), 291-300.
Hamm, R. W. (1988). Educational evaluation: Theory and a working model. Education, 108(3), 404-408.
Handfield, R., & Ghosh, S. (1995). An empirical test of linkages between the Baldrige criteria and financial performance. Proceedings of the Decision Sciences Institute (pp. 1713-1715). Atlanta, GA: Decision Sciences Institute.Harvey, L. (2002). Evaluation for what? Teaching in Higher Education, 7(3), 245-263.
Harvey, L. (2004). The power of accreditation: Views of academics. Journal of Higher Education Policy and Management, 26(2), 207-223.
Harvey, L., & Green, D. (1993). Defining quality. Assessment & Evaluation in Higher Education, 18(1), 9-26.
Heck, R. H., Johnsrud, L. K., & Rosser, V. J. (2000). Administrative effectiveness in higher education: Improving assessment procedures. Research in Higher Education, 41(6), 663-684.
Heiman, R. L. & Sneed, J. (1996). Accreditation of hospitality administration programs: An evaluation. Hospitality and Tourism Educator, 8(1), 61-64.
Hertzman, J. L., & Stefanelli, J. M. (2007). Quality indicators for associate degree culinary arts programs: A survey of educators and industry chefs. Preceedings of 2007 International CHRIE Conference (pp. 120-127), Dallas, Texas.
Hobson, P. (1999). International perspectives: A comparison of U.S., U.K., and Australian hospitality education and their university systems. In C. W. Barrows, & R. H. Bosselman (Eds.), Hospitality management education (pp. 213-238). Binghamton, NY: Haworth Hospitality Press.
Hofstede, G. (1984). Culture’s consequences. Newbury Park, CA: Sage.
Horng, J. S., & Lee, M. W. (2005). Tourism and hospitality higher education in Taiwan: Past, present, and future. Journal of Teaching in Travel & Tourism, 5(3), 167-196.
Horng, J. S., & Teng, C. C. (2007). An evaluation on hospitality, tourism, and recreation education—A transnational comparison study and evaluation model development. Proceedings of 5th APac-CHRIE & 13th APTA Joint Conference (pp. 1-13), Beijing, Mainland China.
Houghton, J. (1996). Academic accreditation: Who, what, when, where, and why? Parks & Recreation, 31, 42.
Hu, L., & Bentler, P. M. (1990). Cutoff criteria for fit indexes in covariance. Structural Equation Modeling, 6(1), 1-55.
Huang, A. M. (2007). Roadmap to best practices in quality assurance in higher education: The American experience. 2007 International Conference on Higher Education Accountability (pp. 49-78), Taipei, Taiwan.
Jauch, L. R., & Orwig, R. A. (1997). A violation of assumptions: Why TQM won’t work in the ivory tower. Journal of Quality Management, 2(2), 279-292.
Jöreskog, K. C., & Sörbom, D. (1993). LISREL 8 user’s reference guide. Chicago: Scientific Software.
Kaplan, L. S., & Owings, W. A. (2001). Enhancing teacher and teacher quality: Recommendations for principles. NASSP Bulletin, 85(628), 64-73.
Kaplan, R. S., & Norton, D. P. (1996). Putting the balanced scorecard measures to work. Harvard Business Review, Jan. 1996 (pp. 134-142). Boston, MA: Harvard Business School Press.
Kells, H. R. (1983). Improvimg institutional performance through self-study. In K.E. Young, C. M. Chambers, & H. R. Kells (Eds), Understanding accreditation: contemporary perspectives on issues and practices in evaluating educational quality (pp. 119-132). San Francisco, CA: Jossey-Bass.
Kelly, J. (1999). The role of the rector in the internationalization of an university. Paper for the IAUP Conference 1999. Brussels: IAUP.
Kent, W. E., Lian, K., Khan, M. A., & Anene Jr., J. O. (1993). Colleges’ hospitality programs: Perceived quality. Cornell Hotel and Restaurant Administration Quarterly, 34(6), 90-95.
Kline, R. B. (1998). Principles and practice of structural equation modeling. New York: Guilford Press.
Koslowski III, F. A. (2006). Quality and assessment in context: A brief review. Quality Assurance in Education, 14(3), 277-288.
Kwan, P. Y. K., & Ng, P. W. K. (1999). Quality indicators in higher education – comparing Hong Kong and China’s students. Managerial Auditing Journal, 14(1/2), 20-27.
Kwan, P., & Walker, A. (2003). Positing organizational effectiveness as a second-order construct in Hong Kong higher education institutions. Research in Higher Education, 44(6), 705-726.
Law, R., & Chon, K. (2007). Evaluating research performance in tourism and hospitality: The perspective of university program heads. Tourism Management, 28, 1203-1211.
Layzell, D. T. (1998). Linking performance to funding outcomes for public institutions of higher education: the US experience. European Journal of Education, 33(1), 103-111.
Lewis, B. R., Templeton, G. F., & Byrd, T. A. (2005). A methodology for construct development in MIS research. European Journal of Information System, 14, 388-400.
Lewis, R. G., & Smith, H. D. (1994). Total quality in higher education. Delray Beach, FL: St Lucie Press.
López, I. G. (2005). Building Universities of Quality: An analysis of the views of university students concerning their academic training. Higher Education in Europe, 30(3-4), 321-334.
Lumby, J. (2001). Framing teaching and learning in the twenty-first century. In D. Middlewood & N. Burton (Eds.), Managing the curriculum (pp. 3-17). Thousand Oaks, CA: Paul Chapman.
Lysons, A., Hatherly, D., & Mitchell, D. A. (1998). Comparison of measures of organizational effectiveness in U. K. higher education. Higher Education, 36(1), 1-19.
Marcoulides, G. A., & Heck, R. H. (1992). Assessing instructional leadership effectiveness with “G” theory. International Journal of Educational Management, 6(3), 4-13.
Massy, W. F. (2005). Academic audit for accountability and improvement. In J. C. Burke & Associates, Achieving accountability in higher education. San Francisco, CA: Jossey-Bass.
Meyer, S., & Collier, D. (2001). An empirical test of the causal relationships in the Baldrige Health Care Pilot Criteria. Journal of Operations Management, 19(4), 403-25.Miller, D. T., & Olsen, M. D. (1988). Setting standards for faculty evaluation. Cornell Hotel and Restaurant Administration Quarterly, 29(2), 46-47.
Miraz, M. J. G. (2007). Building a European dimension of quality assurance in higher education. Unpublished Master thesis, Sabanci University, Turkey.
Mizikaci, F. (2006). A system approach to program evaluation and model for quality in higher education. Quality Assurance in Education, 14(1), 37-53.
Mok, K. H. (2000). Impact of globalization: a study of quality assurance systems of higher education in Hong Kong and Singapore. Comparative Education Review, 44(2), 148-174.
Morphet, E. L., Johns, R. L., & Reller, T. L. (1982). Theory and research relating to educational administration. In E. L. Morphet, R. L. Johns, & T. L. Reller (Eds.), Educational organization and administration (pp. 40-59). Englewood Cliffs, NJ: Prentice-Hall.
Mortimore, P. (1990). Measuring educational quality. British Journal of Educational Studies, 36(1), 69-82.
Munar, A. M. (2007). Is the Bologna process globalizing tourism education? Journal of Hospitality, Leisure, Sport and Tourism Education, 6(2), 68-82.
National Institute of Standards and Technology, NIST. (2007). Baldrige national quality program: Education criteria for performance excellence. Retrieved June 15, 2007, from http://www.quality.nist.gov/Education_Criteria.htm
National Recreation and Park Association, NRPA. (2004). Standards and evaluation criteria for Baccalaureate programs in recreation, park resources and leisure services. Retrieved March 26, 2007, from http://www.nrpa.org/ content/default.aspx? documentId=1037
National Recreation and Park Association, NRPA. (2006). Handbook for the accreditation process: A comprehensive guide to implementing the procedural guidelines. Retrieved Nov. 19, 2007, from http://www.nrpa.org/ content/default.aspx?documentId=1011
Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.
Oakes, J. (1986). Educational indicators: A guide for policymakers. New Brunswick, NJ: Center for Policy Research in Education.
Owens, R. G. (1998). Organizational behavior in education (6th ed.). Needham Heights, MA: Allyn and Bacon.
Owlia, M. S., & Aspinwall, E. M. (1996). A framework for the dimensions of quality in higher education. Quality Assurance in Education, 4(2), 12-20.
Patrick, W. J., & Stanley, E. C. (1998). Teaching and research quality indicators and the shaping of higher education. Research in Higher Education, 39(1), 19-41.
Pike, G. R. (2004). Measuring quality: A comparison of U.S. news rankings and NSSE benchmarks. Research in Higher Education, 45(2), 193-208.
Puffer, S. M., & McCarthy, D. J. (1996). A framework for leadership in a TQM context. Journal of Quality Management, 1, 109-130.
Quality Assurance Agency for Higher Education, QAA. (2000a). Academic standards – Hospitality, leisure, sport, and tourism. Retrieved Sept. 16, 2005, from http://www.qaa.ac.uk
Quality Assurance Agency for Higher Education, QAA. (2000b). Handbook for academic review. Retrieved Sept. 18, 2005, from http://www.qaa.ac.uk/ reviews/academicReview/default.asp
Quality Assurance Agency for Higher Education, QAA. (2005). Institutional audit: England and Nothern Ireland. Retrieved Dec. 12, 2005, from http://www.qaa.ac.uk /reviews /institutionalAudit/default.asp
Rao, S. S., Solis, L. E., & Raghunathan, T. S. (1999). A framework for international quality management research: Development and validation of a measurement instrument. Total Quality Management, 10(7), 1047-1075.
Rappole, L. C. (2000). Update of the chronological development, enrollment patterns, and education models of four-year, master’s and doctoral hospitality programs in the United States. Journal of Hospitality & Tourism Education, 12(3), 24-27.
Ray, N. M., & Tabor, S. W. (2003). Several issues affect e-research validity. Marketing News, 37(19), 50-53.
Rindermann, H., & Schofield, N. (2001). Generalizability of multidimensional student ratings of university instruction across courses and teachers. Research in Higher Education, 42(4), 377-340.
Ritchi, Jr. B. (1992). New horizons, new realities: Perspectives of the tourism educator. World Travel and Tourism Review, 2, 257-263.
Rossi, P. H. (1985). Evaluation: A systematic approach. Beverly Hills, CA: Sage.
Scheerens, J. (1990). School effectiveness research and the development of process indicators of school functioning. School Effectiveness and School Improvement, 1(1), 61-68.
Seger, M., Wijnen, W. & Dochy, F. (1990). Performance indicators: A new management technology for higher education? The case of the United Kingdom, the Netherlands and Australia. In F. Dochy, M. Segers, & W. Wijnen (Eds.), Management information and performance indicators in higher education. Assen, Netherlands: Van Gorcum.
Sentos, S. M. (2002). Regulation and quality assurance in transnational education. Tertiary Education and Management, 8, 97-112.
Seymour, D. T. (1992). On Q: Causing quality in higher education. New York: Macmillan.
Shafritz, J. M., & Ott, S. J. (2001). Classics of organization theory. London: Harcourt College.
Sizer, J. (1990). Performance indicators and management of universities in the UK: A summary of developments with commentary. In F. Dochy, M. Segers, & W. Wijnen (Eds.), Management information and performance indicators in higher education. Assen, Netherlands: Van Gorcum.
Smith, W. J., & Ngoma-Maema, W. Y. (2003). Education for all in South Africa: Developing a national system for quality assurance. Comparative Education, 39(3), 345-365.
Sohail, M. S., & Shaikh, N. M. (2004). Quest for excellence in business education: A study of student impressions of service quality. International Journal of Educational Management, 18(1), 58-65.
Solá, E. F., & Cooper, C. P. (1997). An introduction to TEDQUAL: A methodology for quality in tourism education and training. Madrid: United Nations World Tourism Organization (UNWTO).
Srikanthan, G., & Dalrymple, J. F. (2003). Developing alternative perspectives for quality in higher education. International Journal of Educational Management, 17(3), 126-136.
Srikanthan, G., & Dalrymple, J. F. (2007). A conceptual overview of a holistic model for quality in higher education. International Journal of Educational Management, 21(3), 173-193.
Stuart-Hoyle, M. (2003). The Purpose of Undergraduate Tourism Programmes in the United Kingdom. Journal of Hospitality, Leisure, Sport and Tourism Education, 2(1), 49-74.
Stufflebeam, D. L. (2000). The CIPP model for evaluation. In D. L. Stufflebeam, G. F. Madaus, & T. Kellaghan (Eds.), Evaluation models: Viewpoint on educational and human services evaluation (2nd ed.) (pp. 279-317). Dordrecht, Netherlands: Kluwer Academic.
Stufflebeam, D. L. (2003). The CIPP model for evaluation. In T. Kellaghan, D. L. Stufflebeam & L. A. Wingate (Eds.), International handbook of educational evaluation (pp. 31-62). Dordrecht, Netherlands: Kluwer Academic.
Su, Y. L., Miller, J. & Shanklin, C. (1997). An evaluation of accreditation curriculum standards for four-year undergraduate hospitality programs. Journal of Hospitality & Tourism Education, 9(3), 75-79.
Tam, M. (2001). Measuring quality and performance in higher education. Quality in Higher Education, 7(1), 47-54.
Tanke, M. L. (1992). Accreditation: Implications for hospitality management education. World Travel and Tourism Review, 287-291.
Tribe, J. (2003). Delivering higher quality: A comparative study of lecturers’ perceptions and QAA subject review in tourism. Journal of Hospitality, Leisure, Sport & Tourism Education, 2(1), 27-47.
Underwood, S. (2000). Assessing the quality of quality assessment: The inspection of teaching and learning in British universities. Journal of Education for Teaching, 26(1), 73-91.
United Nation World Tourism Organization, UNWTO. (2006). TedQual Certification System-Executive Introduction. Retrieved Dec. 15, 2006, from http://world-tourism.org
United Nation World Tourism Organization, UNWTO. (2007). UNWTO TedQual certified programmes and institution list. Retrieved Dec. 18, 2007, from http://world- tourism.org
United States Department of Education (2006). College navigator, institute of education sciences. Retrieved Oct. 3, 2006, from http://nces.ed.gov/ collegenavigator/
United States Distance Learning Association, USDLA (n.d.). USDLA new accreditation service, Retrieved April 9, 2008, from http://www.usdla.org/ html/resources/accreditation.htm
van Damme, D. (2000). Internationalization and quality assurance: Towards worldwide accreditation? European Journal for Education Law and Policy, 4, 1-20.
van Damme, D. (2001). Quality issues in the internationalization of higher education. Higher Education, 41, 415-441.
van Vught, F. A., & Westerheijden, D. F. (1994). Towards a general model of quality assessment in higher education. Higher Education, 28(3), 355-371.
Vroeijenstijn, A. I. (1999). The international dimension in quality assessment and quality assurance. Assessment & Evaluation in Higher Education, 24(2), 237-247.
Walberg, H. J., & Zhang, G. (1998). Analyzing the OECD indicators model. Comparative Education, 34(1), 55-70.
Williams, T. L. (2003). Recreation educators’ and practitioners’ opinions regarding program accreditation and certification. Unpublished doctoral dissertation, University of Arkansas, Fayetteville.
Winn, B. A., & Cameron, K. S. (1998). Organizational quality: an examination of the Malcolm Baldrige National Quality Framework. Research in Higher Education, 39(5), 491-512.
Woodhouse, D. (2003). Quality improvement through quality audit. Quality in Higher Education, 9(2), 133-139.
Woodhouse, D. (2004). The quality of quality assurance agencies. Quality in Higher Education, 10(2), 77-87.
Woodhouse, D. (2007). Models of accountability. 2007 International Conference on Higher Education Accountability (pp. 9-28), Taipei, Taiwan.
Yorke, M. (1999). Assuring quality and standards in globalised higher education. Quality Assurance in Education, 7(1), 14-24.