臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：多層次傳銷組織公平、組織文化、領導成員交換關係與工作滿意之關係
書刊名：東吳經濟商學學報
作者：陳琦凱／張婉菁 引用關係
作者(外文)：Chen, Chi-kai／Chang, April Wan-jing
出版日期：2009
卷期：66
頁次：頁1-32
主題關鍵詞：組織公平；支持型文化；領導成員交換關係；外在工作滿意；多層次傳銷業；Organizational justice；Supportive culture；Leader-member exchange；Extrinsic job satisfaction；Multilevel direct selling industry
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(4) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:1126
  • 點閱點閱:38
本研究旨在發展多層次傳銷業的組織公平模式。研究首先探討組織公平、組織文化、領導成員交換關係與工作滿意的相關文獻。其次，檢驗組織公平、領導成員交換關係與外在工作滿意的關係，領導成員交換關係對組織公平與外在工作滿意關係的中介效果，以及支持型文化對組織公平與領導成員交換關係的調節效果。研究樣本為台灣多層次傳銷公司263 位直銷商。問卷資料以相關分析、線性結構方程模式、階層迴歸等方法進行驗證。結果發現：一、組織公平與領導成員交換關係有顯著的正向關聯。二、領導成員交換關係與外在工作滿意有顯著的正向關聯。三、領導成員交換關係對組織公平與外在工作滿意的關聯具有顯著的中介效果。文末並對管理意涵及未來研究方向提出討論。
The purpose of the present study was to establish the organizational justice model in multilevel direct selling industry. In this study, organizational justice was adopted as independent variable, leader-member relationship as mediator, extrinsic job satisfaction as dependent variable, and supportive culture as moderator on the relationship between organizational justice and leader-member relationship. The sample was 263 direct sales of multilevel direct selling companies in Taiwan. Pearson correlation, structural equation modeling and hierarchical regression were employed to examine the proposed model. The results showed that: first, organizational justice is significantly positive related to leader-member relationship; second, leader-member relationship is significantly positive related to extrinsic job satisfaction; and third, leader-member relationship played the significantly mediating role on the relationship between organizational justice and extrinsic job satisfaction. Finally, managerial implications and suggestions for future research are provided.
期刊論文
1.Janssen, O.、Van Yperen, N. W.(2004)。Employees' Goal Orientations, the Quality of Leader-member Exchange, and the Outcomes of Job Performance and Job Satisfaction。Academy of Management Journal，47(3)，368-384。  new window
2.Liden, R. C.、Maslyn, J. M.(1998)。Multidimensionality of Leader-Member Exchange: An Empirical Assessmemt Through Scale Development。Journal of Management，24(1)，43-72。  new window
3.Colquitt, J. A.、Conlon, D. E.、Wesson, M. J.、Porter, C. O. L. H.、Ng, K. L.(2001)。Justice at the millennium: A meta-anaiytic review of 25 years of organizational justice research。Journal of Applied Psychology，86(3)，425-445。  new window
4.Dailey, Robert C.、Kirk, Delaney J.(1992)。Distributive and Procedural Justice as Antecedents of Job Dissatisfaction and Intent to Turnover。Human Relations，45(3)，305-317。  new window
5.Flaherty, K. E.、Pappas, J. M.(2000)。The role of trust in salesperson-sales manager relationships。The Journal of Personal Selling & Sales Management，20(4)，271-278。  new window
6.Schein, Edgar H.(1983)。The role of the founder in creating organizational culture。Organizational Dynamics，12(1)，13-28。  new window
7.Wallach, E. J.(1983)。Individuals and organizations: The culture match。Training and Development Journal，12，28-36。  new window
8.陳得發、鄭旭棠(19990100)。多層次傳銷組織網的經營管理之研究。中華管理評論，2(1)，(3)1-(3)12。  延伸查詢new window
9.Seashore, S. E.、Taber, T. D.(1975)。Job satisfaction and their correlations。American Behavioral Scientist，18(3)，333-368。  new window
10.Peterson, Robert A.、Wotruba, Thomas R.(1996)。What Is Direct Selling?: Definition, Perspectives, and Research Agenda。Journal of Personal Selling & Sales Management，16(4)，1-16。  new window
11.Moorman, Robert H.、Niehoff, Brian P.、Organ, Dennis W.(1993)。Treating employees fairly and organizational citizenship behavior: Sorting the effects of job satisfaction, organizational commitment, and procedural justice。Employee responsibilities and rights journal，6(3)，209-225。  new window
12.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a mediator of the relationship between methods of monitoring and organization citizenship behavior。Academy of Management Journal，36(3)，527-556。  new window
13.Erdogan, Benin、Liden, R. C.、Kraimer, M. L.(2006)。Justice and Leader-Member Exchange: The Moderating Role of Organizational Culture。Academy of Management Journal，49(2)，395-406。  new window
14.Gerstner, Charlotte R.、Day, David V.(1997)。Meta-analytic review of leader-member exchange theory: Correlates and construct issues。Journal of Applied Psychology，82(6)，827-844。  new window
15.Cropanzano, Russell、Prehar, Cynthia A.、Chen, Peter Y.(2002)。Using social exchange theory to distinguish procedural from interactional justice。Group and Organization Management，27(3)，324-351。  new window
16.Konovsky, M. A.(2000)。Understanding procedural justice and its impact on business organizations。Journal of Management，26(3)，489-511。  new window
17.林鉦棽(19961100)。組織公正、信任、組織公民行為之研究：社會交換理論之觀點。管理科學學報，13(3)，391-415。  延伸查詢new window
18.Cohen-Charash, Yochi、Spector, Paul E.(2001)。The role of justice in organizations: A Meta-Analysis。Organizational Behavior and Human Decision Processes，86(2)，278-321。  new window
19.Colquitt, Jason A.(2001)。On the Dimensionality of Organizational Justice: A Construct Validation of a Measure。Journal of Applied Psychology，86(3)，386-400。  new window
20.Moorman, Robert H.(1991)。Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?。Journal of Applied Psychology，76(6)，845-855。  new window
21.Sparrowe, Raymond T.、Liden, Robert C.(1997)。Process and Structure in Leader-Member Exchange。Academy of Management Review，22(2)，522-552。  new window
22.黃家齊(20021000)。人力資源管理活動認知與員工態度、績效之關聯性差異分析--心理契約與社會交換觀點。管理評論，21(4)，101-127。new window  延伸查詢new window
23.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science，16(1)，74-94。  new window
24.鄭伯壎(19950200)。差序格局與華人組織行為。本土心理學研究，3，142-219。new window  延伸查詢new window
25.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23(1)，77-98。new window  延伸查詢new window
26.Liden, Robert C.、Wayne, Sandy J.、Stilwell, Dean(1993)。A Longitudinal Study on the Early Development of Leader-Member Exchanges。Journal of Applied Psychology，78(4)，662-674。  new window
27.Dansereau, Fred Jr.、Graen, George B.、Haga, William J.(1975)。A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process。Organizational Behavior and Human Performance，13(1)，46-78。  new window
28.Masterson, Suzanne S.、Lewis, Kyle、Goldman, Barry M.、Taylor, M. Susan(2000)。Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships。Academy of Management Journal，43(4)，738-748。  new window
29.Wayne, Sandy J.、Shore, Lynn M.、Liden, Robert C.(1997)。Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective。Academy of Management Journal，40(1)，82-111。  new window
30.Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology，88(5)，879-903。  new window
31.李志、李苑凌(2006)。「領導-成員交換理論及對組織公平管理研究的啟示」。重慶大學學報，第十二卷第二期，頁67-71。  延伸查詢new window
32.李金波、許百華、陳建明(2006)。「影響員工工作投入的組織相關因素研究」。應用心理學，第十二卷第二期，頁176-181。  延伸查詢new window
33.李曄、龍立榮、劉亞(2003)。組織公正感研究進展。心理科學進展，11(1)，78-84。  延伸查詢new window
34.Brodie, S., J. Stanworth, and T. R. Wotruba(2002)。“Comparisons of Salespeople in Multilevel vs. Single Level Direct Selling Organizations.”。Journal of Personal Selling & Sales Management，22,no.2，pp.67-75。  new window
35.Duffy, D. L.(2005)。“Direct Selling as the Next Channel.”。Journal of Consumer Marketing，22，43-45。  new window
36.Folger, R. and J. Greenberg(1985)。“Procedure Justice: An Interpretative Analysis of Personnel Systems.”。Research in Personnel and Human Resources Management，3，pp.141-183。  new window
37.Frederik, A. and F. Lievens(2006)。“A Within-Person Perspective on Feedback Seeking.”。Psychologica Belgica，46,no.4，pp.269-286。  new window
38.Lapierre, L., and R. Hackett(2007)。“Trait Conscientiousness, Leader-member Exchange, Job Satisfaction and Organizational Citizenship Behavior: A Test of an Integrative Model.”。Journal of Occupational & Organizational Psychology，80,no.3，pp.539-554。  new window
39.Lin Jun、Karnak, Rebecca.(2005)。“At Last, Progress on Direct Selling.”。China Business Review，32,no.6，pp.28-28。  new window
40.Locke, E. A., and R. J. Whiting(1974)。“Sources of Satisfaction and Dissatisfaction among Solid Waste Management Employees.”。Journal of Applied Psychology，59,no.2，pp.145-156。  new window
41.Nowakowski, J., and D. Conlon(2005)。“Organizational Justice: Looking back, Looking Forward.”。International Journal of Conflict Management，16,no.1，pp.4-29。  new window
42.Roch, S. G. and L. R. Shanock(2006)。“Organizational Justice in an Exchange Framework: Clarifying Organizational Justice Distinctions.”。Journal of Management，32,no.2，pp.299-322。  new window
43.Schyns B. and A. C. Marcel(2006)。“A Model of Task Demands, Social Structure, and Leader-member Exchange and Their Relationship to Job Satisfaction.”。The International Journal of Human Resource Management，17,no.4，pp.602-615。  new window
44.Stringer L.(2006)。“The Link between the Quality of the Supervisor-employee Relationship and the Level of the Employee’s Job Satisfaction.”。Public Organization Review，6,no. 2，pp.125-142。  new window
45.Sharma, S., V. Mahajan, and Y. Wind(1984)。“Parameter Estimation in Marketing Models in the Presence of Influential Response Data: Robust Regression and Applications.”。Journal of Marketing Research，21,no.3，pp.268-277。  new window
46.Tremblay, M., and P. Roussel(2001)。“Modeling the Role of Organizational Justice: Effects on Satisfaction and Unionization Propensity of Canadian.”。International Journal of Human Resource Management，12,no.5，pp.717-737。  new window
47.Wotruba, T., S. Brodie and J. Stanworth(2005)。“Differences in Turnover Predictors between Multilevel and Single Level Direct Selling Organizations.”。International Review of Retail，15,no.1，pp.91-110。  new window
48.Young, L. and G. Albaum(2003)。“Measurement of Trust in Salesperson-customer Relationships in Direct Selling.”。Journal of Personal Selling & Sales Management，23,no.3，pp.253-269。  new window
研究報告
1.陳得發、羅麗瓊(1995)。台灣壽險業與多層次傳銷業的比較。  延伸查詢new window
學位論文
1.鄭雯芳(1994)。直銷人員的績效控制與管理(碩士論文)。國立中山大學。  延伸查詢new window
2.鄭淑禎(2003)。組織文化對工作滿足、組織承諾與工作特性之影響-以多層次傳銷業為例。  延伸查詢new window
圖書
1.陳曉萍、徐淑英、樊景立、鄭伯壎(2008)。組織與管理研究的霣證方法。台北：華泰文化。  延伸查詢new window
2.張春興(1994)。現代心理學--現代人研究自身問題的科學。臺北：東華書局。new window  延伸查詢new window
3.Northouse, Peter G.(2001)。Leadership: Theory and practice。Sage。  new window
4.Homans, George Caspar(1961)。Social behavior: Its elementary forms。Harcourt, Brace & World, Inc.。  new window
5.Robbins, Stephen P.、李青芬、李雅婷、趙慕芬(2002)。組織行為學。華泰文化。  延伸查詢new window
6.Hair, Joseph F. Jr.、Black, William C.、Babin, Barry J.、Anderson, Rolph E.、Tatham, Ronald L.(2006)。Multivariate data analysis。Pearson Prentice Hall。  new window
7.小林忠嗣、百錄企管叢書編譯小組(1993)。多層次傳銷學。臺北：百錄企管。  延伸查詢new window
8.吳水丕(1986)。多層次傳銷理論、觀念、實務。新店。  延伸查詢new window
9.Manogran P., J. Stauiffer, and J. Conlon(1994)。“Leader-member Exchange as a Key Mediating Variable between Employees’ Perceptions of Fairness and Organizational Citizenship Behavior.”。Academy of Management Proceedings。  new window
圖書論文
1.Graen, G. B.、Scandura, T. A.(1987)。Toward a Psychology of Dyadic Organizing。Research in Organizational Behavior。Greenwich, Connecticut：JAI Press。  new window
2.Bies, R. J.、Moag, J. S.(1986)。Interactional justice: Communication criteria of fairness。Research on negotiation in organizations。JAI Press。  new window
3.Adams, John Stacey(1965)。Inequity in social exchange。Advances in experimental social psychology。Academic Press。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
1. 部屬啊！您有做自己的機會嗎？尚嚴、專權雙元領導與部屬任務績效之關聯性：以情緒調節策略揭開潘朵拉的盒子
2. 部屬難為：領導者利組織不道德行為與部屬離職傾向、越級建言、主管導向組織公民行為與沉默行為之關係：以領導者-部屬交換關係為調節效果
3. 設計思考提升學習動機與問題解決信心--臺灣大學生學習設計思考課程的實證分析
4. 國際觀光旅館職場友誼與工作表現關係之探討--以卓越能力商數為中介變項
5. 青少年社會網絡指標及幽默表現風格之交互作用影響與被霸凌經驗之關係
6. 中高齡職涯未來時間觀、職場成功老化和就業力之關係--探討工作要求與資源的調節式中介作用
7. 國小品格教育成效之探討
8. 居服員留任傾向之研究
9. 國中生所知覺到的教師自主支持、自我效能、任務價值對學習投入之影響
10. 病患不文明行為對情緒調節的影響：壓力心態與顧客導向的調節式中介模式
11. 周而不比抑或比而不周？團隊差序式領導、團隊交融記憶系統與團隊績效：團隊內自己人角色的調節效果
12. 重度工作投資與工作倦怠：健康促進與心理資本扮演之調節角色
13. 就事論事或將心比心？顧客不當對待與員工身心壓力的情緒歷程：壓力源評估與同理心特質的調節效果
14. 越南臺商外派人員之領導部屬交換對職場偏差行為之影響--以外在工作價值與工作不安全感為調節變項
15. 學校運動教練工作不安全感、組織認同、工作倦怠與工作退縮行為：工作要求-資源模式之觀點
 
無相關著作
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：1046（臺灣：1040，外國：6） ／ 本年度總使用人次：1908780 ／ 訪客人次（自102年09月）：67701506
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上