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題名：華人企業主管知覺部屬效忠
書刊名：中華心理學刊
作者：姜定宇 引用關係
作者(外文)：Jiang, Ding-yu
出版日期：2009
卷期：51:1
頁次：頁101-119
主題關鍵詞：員工歸類模式；效忠主管；華人組織行為；歸納研究取徑；Chinese organizational behavior；Employee categorization model；Inductive approach；Loyalty to supervisor
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(15) 博士論文(0) 專書(0) 專書論文(0)
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儘管目前對於部屬效忠主管已有相當程度地瞭解，然而由於華人企業組織中，部屬與主管雙方在權力與資源上的不對等，使得部屬與主管對效忠的意涵，有著不一致的解讀。為了探討上述問題與釐清主管觀點下部屬效忠的重要意涵，本研究分為兩個部分，逐步發展出華人主管知覺部屬效忠的概念意涵與測量工具。研究一中，蒐集主管觀點下的部屬效忠主管意涵，所得到的357項陳述句經由歸納研究途徑，獲得九項主管知覺部屬效忠的概念類別；研究二則藉由量表編製、確認性歸類及因素分析等程序，發展出20題測量題項與五因素向度的主管知覺部屬效忠量表，各向度分別為：「謹守分際」、「虛心受教」、「貼心關懷」、「克盡職守」及「管理輔佐」等。效標關聯效度分析中顯示主管知覺部屬效忠與主管對部屬的信任與效能評定，有顯著的正向相關。討論中闡釋本研究發現的實務意涵與理論反思，並指出主管知覺部屬效忠的未來研究方向。
Recent studies have investigated the loyalty to supervisor phenomena from subordinates' perspectives and have several important findings. However, the loyalty to supervisor construct has different meanings for supervisors and subordinates because supervisors and subordinates have clearly unequal power bases and resources in Chinese business organizations. Thus, the purpose of this study is to explore the construct and the content of supervisors' perceptions of subordinates' loyalty to supervisors and to develop a measurement instrument for this construct through two separate studies. In study 1, 357 statements were collected from 61 supervisors. Through an inductive approach, nine main categories of how supervisors perceive subordinates' loyalty to supervisor were found in this study. In study 2, based on findings from study 1, 51 measurement items were developed. After confirmatory categorization process, 9 items were excluded. Then, through survey process, three different samples were collected, including Taiwanese and Chinese organizations. 5 factors and 20 measurement items were developed and validated by exploratory factor analysis and confirmatory factor analysis. These five factors are: "adhering to hierarchy," "modesty to comments," "taking care of personal affaires," "fulfilling job duties," and "assisting in managerial activities. Internal consistency coefficient for this measurement was .95 Criteria related analyses showed that supervisor perceived subordinate's loyalty to supervisor was positively associated with supervisors' trust in subordinates and supervisors' rating of subordinates' job performance. These result findings indicated that the supervisor perceive subordinates' loyalty to supervisor measurement had appropriate reliability and validity. This study further explains the contribution and implication of the findings and indicates future directions.
期刊論文
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13.徐瑋伶、鄭伯壎、黃敏萍(20021200)。華人企業領導人的員工歸類與管理行為。本土心理學研究，18，51-94。new window  延伸查詢new window
14.樊景立、鄭伯壎(20000600)。華人組織的家長式領導：一項文化觀點的分析。本土心理學研究，13，127-180。new window  延伸查詢new window
15.鄭伯壎、林家五(19990500)。差序格局與華人組織行為：臺灣大型民營企業的初步研究。中央研究院民族學研究所集刊，86，29-72。  延伸查詢new window
16.鄭伯壎、姜定宇(20001200)。華人組織中的主管忠誠--主位與客位概念對員工效能的效果。本土心理學研究，14，65-113。new window  延伸查詢new window
17.Hwang, Kwan Kuo(1999)。Filial Piety and Loyalty: Two Types of Social Identification in Confucianism。Asian Journal of Social Psychology，2(1)，163-183。  new window
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19.Bolino, M. C.、Varela, J. A.、Bande, B.、Turnley, W. H.(2006)。The Impact of Impression-Management Tactics on Supervisor Ratings of Organizational Citizenship Behavior。Journal of Organizational Behavior，27(3)，281-297。  new window
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23.Farh, Jiing-Lih、Earley, P. Christopher、Lin, Shu-Chi(1997)。Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society。Administrative Science Quarterly，42(3)，421-444。  new window
24.Graen, George B.、Uhl-Bien, Mary(1995)。Relationship-based approach to leadership: development of leader-member exchange (LMX) theory of leadership over 25 years: applying a multi-level multi-domain perspective。The Leadership Quarterly，6(2)，219-247。  new window
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28.Hinkin, Timophy R.(1998)。A Brief Tutorial on the Development of Measures for Use in Survey Questionnaire。Organizational Research Methods，1(1)，104-121。  new window
29.姜定宇、鄭伯壎、任金剛、黃政瑋。組織忠誠：本土建構與測量。本土心理學研究，19，273-337。new window  延伸查詢new window
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學位論文
1.姜定宇(2005)。華人部屬與主管關係、主管忠誠、及其後續結果：一項兩階段研究(博士論文)。臺灣大學。new window  延伸查詢new window
2.廖玲燕(2000)。台灣本土社會讚許量表之編製及其心理歷程分析(碩士論文)。國立臺灣大學。  延伸查詢new window
3.鄭紀瑩(1996)。華人企業的組織忠誠：結構與歷程(碩士論文)。國立臺灣大學。  延伸查詢new window
4.李慕華(1992)。組織忠誠的內涵意義、影響因素與行為結果之探討--以臺灣中小企業為例(碩士論文)。輔仁大學，臺北。  延伸查詢new window
5.張慧芳(1995)。領導者與部屬間信任格局的決定要素與行為效果之探討(碩士論文)。國立臺灣大學。  延伸查詢new window
6.周逸衡(1983)。國人價值體系與台灣企業管理行為關係之研究(博士論文)。國立政治大學。new window  延伸查詢new window
7.徐瑋伶。華人企業領導者之差序式管理－海峽兩岸企業組織之分析。  延伸查詢new window
圖書
1.Redding, S. Gordon、謝婉瑩(2009)。華人資本主義精神。格致出版社。  延伸查詢new window
2.鄭伯壎、樊景立、周麗芳(2006)。家長式領導：模式與證據。臺北：華泰文化公司。new window  延伸查詢new window
3.費孝通(1947)。鄉土中國。上海：觀察社。  延伸查詢new window
4.鄭伯壎(20050000)。華人領導：理論與實際。臺北：桂冠。new window  延伸查詢new window
5.楊國樞(1993)。中國人的價值觀--社會科學觀點。臺北：桂冠。new window  延伸查詢new window
6.Silin, Robert H.(1976)。Leadership and value: The organization of large-scale Taiwan enterprises。Camberidge, MA：Harvard University Press。  new window
7.姜定宇、鄭伯壎、吳宗祐、鄭紀瑩。華人主管忠誠與組織忠誠。華人組織行為：議題、作法及出版。臺北。  延伸查詢new window
8.徐瑋伶、鄭伯壎、郭建志、胡秀華。差序式領導。華人組織行為：議題、作法及出版。臺北。  延伸查詢new window
9.楊國樞。家族化歷程、泛家族主義及組織管理。海峽兩岸之組織與管理。臺北。  延伸查詢new window
10.劉紀曜。公與私－忠的倫理內涵。中國文化新論－思想篇二：天道與人道。  延伸查詢new window
圖書論文
1.鄭伯壎、姜定宇(20050000)。華人企業組織中的忠誠。華人本土心理學。臺北：遠流。new window  延伸查詢new window
2.鄭伯壎、黃敏萍(20050000)。華人企業組織中的領導。華人本土心理學。臺北：遠流。new window  延伸查詢new window
 
 
 
 
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