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題名：主管知覺互動不正義、主管不當督導與部屬績效關係之研究--主管與部屬適配的干擾角色以及情緒耗竭的中介歷程
書刊名：中原企管評論
作者：洪贊凱／卓明德／洪詩晴
作者(外文)：Hung, Tsang-kai／Cho, Min-te／Hung, Shish-ching
出版日期：2011
卷期：9:3
頁次：頁67-92
主題關鍵詞：主管不當督導；主管知覺互動不正義；主管與部屬適配；情緒耗竭；任務績效；脈絡績效；Abusive supervision；Perceived interactional injustice；Person-Supervisor fit；Emotional exhaustion；Task performance；Contextual performance
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:682
  • 點閱點閱:98
期刊論文
1.Ferris, Gerald R.、Zinko, Robert、Brouer, Robyn L.、Buckley, M. Ronald、Harvey, Michael G.(2007)。Strategic bullying as a supplementary, balanced perspective on destructive leadership。The Leadership Quarterly，18(3)，195-206。  new window
2.Harvey, P.、Stoner, J.、Hochwarter, W.、Kacmar, C.(2007)。Coping with Abusive Supervision: The Neutralizing Effects of Ingratiation and Positive Affect on Negative Employee Outcomes。The Leadership Quarterly，18(3)，264-280。  new window
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4.Duffy, Michelle K.、Ganster, Daniel C.、Pagon, Milan(2002)。Social undermining in the workplace。Academy of Management Journal，45(2)，331-351。  new window
5.Tajfel, Henri、Billig, Michael、Bundy, Robert P.、Flament, Claude(1971)。Social categorization and intergroup behavior。European Journal of Social Psychology，1(2)，149-178。  new window
6.Halbesleben, J. R. B.、Buckley, M. R.(2004)。Burnout in Organizational Life。Journal of Management，30(6)，859-879。  new window
7.Keashly, Loraleigh、Trott, Virginia、MacLean, Lynne M.(1994)。Abusive Behavior in the Workplace: A Preliminary Investigation。Violence and Victims，9(4)，341-357。  new window
8.Skarlicki, D. P.、Folger, R.、Tesluk, P.(1999)。Personality as a Moderator in the Relationship between Fairness and Retaliation。Academy of Management Journal，42(1)，100-108。  new window
9.Lankau, M. J.、Riordan, C. M.、Thomas, C. H.(2005)。The Effects of Similarity and Liking in Formal Relationships between Mentors and Protégés。Journal of Vocational Behavior，67(2)，252-265。  new window
10.Ashforth, B. E.(1997)。Petty Tyranny in Organizations: A Preliminary Examination of Antecedents and Consequences。Canadian Journal of Administrative Sciences，14(2)，126-140。  new window
11.Keashly, L.(1998)。Emotional abuse in the workplace: Conceptual and empirical issues。Journal of Emotional Abuse，1，85-117。  new window
12.吳宗祐(20080600)。由不當督導到情緒耗竭：部屬正義知覺與情緒勞動的中介效果。中華心理學刊，50(2)，201-221。new window  延伸查詢new window
13.Colquitt, J. A.、Conlon, D. E.、Wesson, M. J.、Porter, C. O. L. H.、Ng, K. L.(2001)。Justice at the millennium: A meta-anaiytic review of 25 years of organizational justice research。Journal of Applied Psychology，86(3)，425-445。  new window
14.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
15.Barney, J. B.、張書軍(2009)。The future of Chinese management research: A theory of Chinese management versus a Chinese theory of management。Management and Organization Review，5(1)，15-28。  new window
16.Dupre, K. E.、Inness, M.、Connelly, C. E.、Barling, J.、Hoption, C.(2006)。Workplace Aggression in Teenage Part-time Employees。Journal of Applied Psychology，91(5)，987-997。  new window
17.Hoobler, J. M.、Brass, D. J.(2006)。Abusive supervision and family undermining as displaced aggression。Journal of Applied Psychology，91(5)，1125-1133。  new window
18.Neuman, J. H.、Baron, R. A.(1998)。Workplace Violence and Workplace Aggression: Evidence Concerning Specific forms, Potential Causes, and Preferred Targets。Journal of Management，24(3)，391-419。  new window
19.Tepper, B. J.、Duffy, M. K.、Henle, C. A.、Lambert, L. S.(2006)。Procedural Injustice, Victim Precipitation, and Abusive Supervision。Personnel Psychology，59(1)，101-123。  new window
20.Zellars, Kelly L.、Tepper, Bennett J.、Duffy, Michelle K.(2002)。Abusive Supervision and Subordinates' Organizational Citizenship Behavior。Journal of Applied Psychology，87(6)，1068-1076。  new window
21.Blakeney, R. N.、Phillips, J. S.、Saxton, M. J.(1991)。Antecedents and Consequences of Emotional Exhaustion in The Airline Reservations Service Sector。Human Relations，44(6)，583-602。  new window
22.Lee, R. T.、Ashforth, B. E.(1996)。A Meta-analytic Examination of Correlates of the Three Dimension of Job Burnout。Journal of Applied Psychology，81(2)，123-133。  new window
23.Skarlicki, Daniel P.、Folger, Robert(1997)。Retaliation in the Workplace: The Roles of Distributive, Procedural, and Interactional Justice。Journal of Applied Psychology，82(3)，434-443。  new window
24.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a Moderator of the Relationship between Methods of Monitoring and Organizational Citizenship Behavior。Academy of Management Journal，36(3)，527-556。  new window
25.Mitchell, Marie S.、Ambrose, Maureen L.(2007)。Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs。Journal of Applied Psychology，92(4)，1159-1168。  new window
26.Lauver, K. J.、Kristof-Brown, A. L.、Colbert. A. M.(2001)。Distinguishing between employees' perceptions of person-job and person-organization fit。Journal of Vocational Behavior，59(3)，454-470。  new window
27.Harris, K. J.、Kacmar, K. M.、Zivnuska, S.(2007)。An investigation of abusive supervision as a predictor of performance and the meaning of work as a moderator of the relationship。The Leadership Quarterly，18(3)，252-263。  new window
28.Bentler, P. M.、Bonett, D. G.(1980)。Significance test and goodness of fit in the analysis of covariance structures。Psychological Bulletin，88(3)，588-606。  new window
29.Cordes, C. L.、Dougherty, T. W.(1993)。A Review and Integration of Resource on Job Burnout。Academy of Management Review，18(4)，621-656。  new window
30.Wright, T. A.、Bonett, D. G.(1997)。The Contribution of Burnout to Work Performance。Journal of Organizational Behavior，18(5)，491-499。  new window
31.Brotheridge, Celeste M.、Lee, Raymond T.(2002)。Testing a conservation of resources model of the dynamics of emotional labor。Journal of Occupational Health Psychology，7(1)，57-67。  new window
32.Cohen-Charash, Yochi、Spector, Paul E.(2001)。The role of justice in organizations: A Meta-Analysis。Organizational Behavior and Human Decision Processes，86(2)，278-321。  new window
33.Greenberg, Jerald(1990)。Organizational justice: Yesterday, today, and tomorrow。Journal of Management，16(2)，399-432。  new window
34.Aryee, S.、Chen, Z. X.、Sun, L.-Y.、Debrah, Y. A.(2007)。Antecedents and outcomes of abusive supervision: Test of a trickle-down model。Journal of Applied Psychology，92(1)，191-201。  new window
35.Gaines, J.、Jermier, J. M.(1983)。Emotional exhaustion in a high stress organization。Academy of Management Journal，26(4)，567-586。  new window
36.Wright, Thomas A.、Cropanzano, Russell(1998)。Emotional exhaustion as a predictor of job performance and voluntary turnover。Journal of Applied Psychology，83(3)，486-493。  new window
37.諸承明(20000900)。親信關係與員工績效評估之關聯性研究--從差序格局探討主管對部屬的評估偏差。管理評論，19(3)，125-147。new window  延伸查詢new window
38.吳宗祐、鄭伯壎(20060300)。工作投入、調節他人情緒能力與情緒勞動之交互作用對情緒耗竭的預測效果。中華心理學刊，48(1)，69-87。new window  延伸查詢new window
39.Hobfoll, Stevan E.(1989)。Conservation of Resources: A New Attempt at Conceptualizing Stress。American Psychologist，44(3)，513-524。  new window
40.李敏龍、楊國樞(19981200)。中國人的忍：概念分析與實徵研究。本土心理學研究，10，3-68。new window  延伸查詢new window
41.Weiss, Howard M.、Cropanzano, Russell(1996)。Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work。Research in Organizational Behavior，18，1-74。  new window
42.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23(1)，77-98。new window  延伸查詢new window
43.Van Scotter, James、Motowidlo, Stephan J.、Cross, Thomas C.(2000)。Effects of Task Performance and Contextual Performance on Systemic Rewards。Journal of Applied Psychology，85(4)，526-535。  new window
44.Maslach, Christina、Schaufeli, Wilmar B.、Leiter, Michael P.(2001)。Job Burnout。Annual Review of Psychology，52(1)，397-422。  new window
45.Tepper, Bennett J.(2000)。Consequences of abusive supervision。Academy of Management Journal，43(2)，178-190。  new window
46.Tepper, Bennett J.(2007)。Abusive supervision in work organizations: Review, synthesis, and research agenda。Journal of Management，33(3)，261-289。  new window
47.Kristof-Brown, Amy L.、Zimmerman, Ryan D.、Johnson, Erin C.(2005)。Consequences of Individual's Fit at Work: A Meta-analysis of Person-job, Person-organization, Person-group and Person-supervisor Fit。Personnel Psychology，58(2)，281-342。  new window
48.Robinson, Sandra L.、Bennett, Rebecca J.(1995)。A typology of deviant workplace behaviors: A multidimensional scaling study。Academy of Management Journal，38(2)，555-572。  new window
49.Hobfoll, Stevan E.(2001)。The Influence of Culture, Community, and the Nested-Self in the stress Process: Advancing Conversation of Resources Theory。Applied Psychology: An International Review，50(3)，337-421。  new window
50.Maslach, Christina、Jackson, Susan E.(1981)。The Measurement of Experienced Burnout。Journal of Organizational Behavior，2(2)，99-113。  new window
51.Motowidlo, Stephan J.、Van Scotter, James R.(1994)。Evidence that task performance should be distinguished from contextual performance。Journal of Applied Psychology，79(4)，475-480。  new window
52.Ashforth, B. E.、Lee, R. T.(1990)。Defensive Behavior in Organizations: A Preliminary Model。Human Relations，43(7)，621-648。  new window
53.Aryee, S.、Sun, L. Y.、Chen, Z. X.、Debrah, Y. A.(2008)。Abusive Supervisions and Contextual Performance: The Mediating Role of Emotional Exhaustion and the Moderating Role of Work Unit Structure。Management and Organization Review，4(3)，393-411。  new window
54.Fritz, C.、Sonnentag, S.(2006)。Recovery, Well-being, and Performance-related Outcomes: The Role of Workload and Vacation Experiences。Journal of Applied Psychology，91，936-945。  new window
55.Turner, J. C.(1975)。Social Comparison and Social Identity: Some Prospects for Intergroup Behaviour。European Journal of Social Psychology，5(1)，5-34。  new window
56.Marcus-Newhall, A.、Pedersen, W. C.、Carlson, M.、Miller, N.(2000)。Displaced Aggression is Alive and Well: A Meta-analytic Review。Journal of Personality and Social Psychology，78(4)，670-689。  new window
57.Shepard, M. F.、Campbell, J. A.(1992)。The Abusive Behavior Inventory: A Measure of Psychological and Physical Abuse。Journal of Interpersonal Violence，7(3)，291-305。  new window
58.Tepper, B. J.、Duffy, M. K.、Hoobler, J. M.、Ensley, M. D.(2004)。Moderators of the Relationship between Coworkers’ Organizational Citizenship Behavior and Fellow Employees’ Attitudes。Journal of Applied Psychology，89，455-465。  new window
59.Tepper, B. J.、Henle, C. A.、Lambert, L. S.、Giacalone, R. A.、Duffy, M. K.(2008)。Abusive Supervision and Subordinates' Organization Deviance。Journal of Applied Psychology，93(4)，721-732。  new window
60.Tepper, B. J.、Duffy, M. K.、Shaw, J. D.(2001)。Personality Moderators of the Relationships between Abusive Supervision and Subordinates’ Resistance。Journal of Applied Psychology，86，974-983。  new window
會議論文
1.嚴奇峰、洪贊凱、卓明德(2010)。主管知覺互動不正義、主管不當督導與部屬工作績效關係之硏究--滲滴模型與心理定位理論的觀點。吉林。  延伸查詢new window
學位論文
1.余德成(1996)。品質管理人性面系統因素對工作績效之影響(博士論文)。國立中山大學。new window  延伸查詢new window
圖書
1.Greenberg, J.、Baron, R. A.(2003)。Behavior in organizations: Understanding and managing the human side of work。Englewood Cliffs, New Jersey：Prentice Hall Press。  new window
2.Bandura, Albert(1973)。Aggression: A social learning analysis。Prentice-Hall。  new window
3.Hair, Joseph F. Jr.、Black, William C.、Babin, Barry J.、Anderson, Rolph E.、Tatham, Ronald L.(2006)。Multivariate data analysis。Pearson Prentice Hall。  new window
4.費孝通(1947)。鄕土中國。香港。  延伸查詢new window
5.Bies, R. J.、Tripp, T. M.(1989)。Two Faces of the Powerless: Coping with Tyranny。Power and Influence in Organizations。CA。  new window
圖書論文
1.Bies, R. J.(2001)。Interactional injustice: The sacred and the profane。Advances in organizational justice。  new window
2.Yang, K. S.(1995)。Chinese social orientation: An integrative analysis。Chinese societies and mental health。Hong Kong：New York：Oxford University Press。  new window
3.Maslach C.(1993)。Burnout: A multidimensional perspective。Professional burnout: Recent developments in theory and research。Washington, DC：Taylor and Frencis。  new window
4.Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。  new window
5.Bies, R. J.、Moag, J. S.(1986)。Interactional Justice: Communication Criteria in Fairness。Research on Negotiation in Organizations。Greenwich, CT：JAI Press。  new window
 
 
 
 
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