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題名:國民中學兼任行政職務教師情緒勞務、教師自我效能與學校效能關係之研究
書刊名:彰化師大教育學報
作者:孫俊傑龔心怡 引用關係
作者(外文):Sun, Chun-chiehKung, Hsin-yi
出版日期:2010
卷期:18
頁次:頁29-62
主題關鍵詞:情緒勞務教師自我效能學校效能Emotional laborTeacher self-efficacySchool effectiveness
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(15) 博士論文(11) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:15
  • 共同引用共同引用:885
  • 點閱點閱:180
本研究旨在探討國民中學兼任行政職務教師情緒勞務、教師自我效能與學校效能之關係。採問卷調查423位彰化縣公立國民中學兼任行政職務教師為研究對象,經施以「情緒勞務量表」、「教師自我效能量表」、「學校效能量表」後,所得資料分別以t考驗、單因子變異數分析、皮爾森積差相關、多元迴歸分析等統計方法進行資料處理分析。本研究結論如下:(一)彰化縣國中兼任行政職務教師屬於高情緒勞務工作者,以「表層的情緒控制」得分最高。(二)彰化縣國中兼任行政職務教師自我效能屬中高程度,以「班級經營」得分最高。(三)不同性別、年齡、擔任職務、服務年資、婚姻狀況、最高學歷之教師在情緒勞務及教師自我效能各層面中皆有顯著差異。(四)情緒勞務、教師自我效能與學校效能兩兩之間皆呈正相關。(五)情緒勞務與教師自我效能對學校效能有預測力,其中以教師自我效能之「學生投入」最具預測力。本研究最後根據研究發現,提出具體建議,以供教育行政單位、學校及兼任行政職務教師之參考。
The purpose of this study was to investigate the relationships among emotional labor, teacher self-efficacy and school effectiveness for the teachers with administrative position in junior high schools in Changhua County. Utilizing survey questionnaire, 423 teachers with administrative position were investigated from public junior high schools in Changhua County. After implementing Emotional Labor Scale, Teacher Self-Efficacy Scale and School Effectiveness Scale, t-test, one-way ANOVA, Pearson's product-moment correlation and multiple regression were used to analyze data. The major results were summarized as follows: first, the current status of perceiving emotional labor for the teachers with administrative position was in the high level, especially in the subscale of "surface emotional control." Second, the current status of perceiving teacher self-efficacy for the teachers with administrative position was in the intermediate to high level, especially in the subscale of "class management." Third, significant differences were found on the emotional labor and teacher self- efficacy with respect to teachers’ gender, age, position, service year, marriage and degree. Fourth, there were positive relationships among emotional labor, teacher self-efficacy and school effectiveness. Fifth, emotional labor and teacher self-efficacy effectively predicted school effectiveness and "students' input" was the strongest predictor. Based on these results, the suggestions were provided to educational administrators, school administrators, and teachers with administrative position in junior high schools.
期刊論文
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2.Ashforth, Blake E.、Humphrey, Ronald H.(1993)。Emotional labor in service roles: The influence of identify。Academy of Management Review,18(1),88-115。  new window
3.吳明隆、紀有田(20040100)。學校行政人員工作壓力與學校效能關係之研究。學校行政,29,170-181。  延伸查詢new window
4.Caprara, G. V.、Barbaranelli, C. B.、Steca, P.、Malone, P. S.(2006)。Teachers' self-efficacy beliefs as determinants of job satisfaction and students' academic achievement: A study at the school level。Journal of School Psychology,44(6),473-490。  new window
5.孫志麟(20050300)。跨越科層:學校組織對教師自我效能的影響。國立臺北師範學院學報. 教育類,18(1),29-61。new window  延伸查詢new window
6.Isenbarger, L.、Zembylas, M.(2006)。The emotional labour of caring in teaching。Teaching and Teacher Education,22(1),120-134。  new window
7.江文慈(20010600)。透視教學中的關鍵張力--教師情緒。師友月刊,408,43-47。  延伸查詢new window
8.吳璧如(20050900)。教師效能感的縱貫性研究:以幼教職前教師為例。教育與心理研究,28(3),383-408。new window  延伸查詢new window
9.蔡進雄(20050500)。勞心、勞力、勞情?--論中小學教師的情緒勞務。師友月刊,455,42-44。  延伸查詢new window
10.Brown, S. P.、Cron, W. L.、Slocum, J. W.(1997)。Effects of goal-directed emotions on salesperson volitions behavior, and performance: A longitudinal study。Journal of Marketing,61,39-50。  new window
11.簡惠閔、高家斌(20071200)。提升學校效能之具體策略--學習型學校的觀點。教育資料與研究,79,155-168。new window  延伸查詢new window
12.孫志麟(20030400)。教師自我效能的概念與測量。教育心理學報,34(2),139-156。new window  延伸查詢new window
13.Deemer, S. A.、Minke, K. M.(1999)。An investigation of the factor structure of the teacher efficacy scale。Journal of Educational Research,93(1),3-10。  new window
14.Grift, W. J. C.、Houtveen, A. A. M.(2006)。Underperformance in primary school。School Effectiveness and School Improvement,17(3),255-273。  new window
15.Stoll, L.、Fink, D.(1992)。Effecting school change: The Halton approach。School effectiveness and School Improvement,3(1),19-41。  new window
16.Brotheridge, Céleste M.、Grandey, Alicia A.(2002)。Emotional Labor and Burnout: Comparing Two Perspectives of "People Work"。Journal of Vocational Behavior,60(1),17-39。  new window
17.Skaalvik, E. M.、Skaalvik, S.(2007)。Dimensions of teacher self-efficacy and relations with strain factors, perceived collective teacher efficacy, and teacher burnout。Journal of Educational Psychology,99(3),611-625。  new window
18.Gibson, Sherri D.、Dembo, Myron H.(1984)。Teacher Efficacy: A Construct Validation。Journal of Educational Psychology,76(4),569-582。  new window
19.簡佳珍、林天祐(20021000)。桃園縣國民小學教師組織承諾與教師效能感關係之研究。教育研究資訊,10(5),137-161。new window  延伸查詢new window
20.Hoy, W. K.、Woolfolk, A. E.(1993)。Teachers' Sense of Efficacy and the Organizational Health of Schools。The Elementary School Journal,93(4),355-372。  new window
21.林尚平(20000900)。組織情緒勞務負擔量表之發展。中山管理評論,8(3),427-447。new window  延伸查詢new window
22.Morris, J. Andrew、Feldman, Daniel C.(1996)。The dimensions, antecedents, and consequences of emotional labor。Academy of Management Review,21(4),986-1010。  new window
23.Bandura, Albert(1977)。Self-efficacy: Toward a unifying theory of behavioral change。Psychological Review,84(2),191-215。  new window
24.孫志麟(20010900)。教師自我效能與教學行為的關係--實徵取向的分析。國立臺北師範學院學報,14,109+111-140。new window  延伸查詢new window
25.Woolfolk, Anita E.、Hoy, Wayne K.(1990)。Prospective Teachers' Sense of Efficacy and Beliefs about Control。Journal of Educational Psychology,82(1),81-91。  new window
26.Jennnet, H. K.、Harris, S. L.、Mesibov, G. B.(2003)。Commitment to philosophy, teacher efficacy, and burnout among teachers of children with autism。Journal of Autism and Developmental Disorders,33,583-593。  new window
27.Naring, G.、Briet, M.、Brouwers, A.(2006)。Beyond demand-control: Emotional labour and symptoms of burnout in teachers。Work & Stress,20(4),303-315。  new window
28.Tschannen-Moran, M.、Hoy, W. A.(2001)。Teacher efficacy; Capturing and elusive construct。Teaching and Teacher Education,17(7),783-805。  new window
研究報告
1.Ashton, P. T.、Webb, R. B.、Doda, N.(1983)。A study of teachers' sense of efficacy (計畫編號:No.400-79-0075)。Gainesville:Florida University。  new window
學位論文
1.蔡馨慧(2007)。情緒勞務負荷、情緒智力與工作滿意度之相關研究--以台中市幼兒園教師為例(碩士論文)。中山大學,高雄。  延伸查詢new window
2.蔣佳良(2006)。臺北市國民中學行政人員情緒勞務與學校組織文化及工作滿意之相關研究(碩士論文)。國立政治大學。  延伸查詢new window
3.鄭嘉琪(2007)。桃竹苗四縣市國民小學教師情緒勞務、工作滿意度與教學效能之相關研究(碩士論文)。國立新竹教育大學。  延伸查詢new window
4.蔡孟原(2005)。難應付客戶、情緒勞務與情緒耗竭:工作涉入與知覺組織支持的調節效果(碩士論文)。中原大學。  延伸查詢new window
5.田育昆(2007)。國民小學教師情緒勞務與組織承諾關係之研究--以桃竹苗四縣市為例(碩士論文)。國立新竹教育大學。  延伸查詢new window
6.彭玉珍(2001)。高職餐飲管理科教師專業與教師效能之研究--以臺灣北區為例(碩士論文)。中國文化大學。  延伸查詢new window
7.丁文祺(2008)。國民中學校長教學領導、教師社群互動、教師專業實踐與學校效能關係之研究(博士論文)。國立高雄師範大學。new window  延伸查詢new window
8.朱陳翰思(2002)。國民小學教師自我效能感與專業知能關係之研究(碩士論文)。臺中師範學院,臺中。  延伸查詢new window
9.侯世昌(2002)。國民小學家長教育期望、參與學校教育與學校效能之研究(博士論文)。國立臺灣師範大學。new window  延伸查詢new window
10.張嘉原(2008)。國民小學學校組織健康、組織學習與教師效能感關係之研究(碩士論文)。國立政治大學。  延伸查詢new window
11.簡玉琴(2002)。桃園縣國民小學教師自我效能與教學效能關係之研究(碩士論文)。國立台北師範學院。  延伸查詢new window
12.洪福源(2008)。高中教師與學生自我效能、集體效能及相關因素之研究(博士論文)。國立彰化師範大學。new window  延伸查詢new window
13.許琬甄(2008)。中部地區國小中年教師效能感與退休態度之關係研究。國立彰化師範大學,彰化縣。  延伸查詢new window
14.鄭振丞(2006)。國小中高年級教師工作壓力、因應策略與情緒經驗之研究。國立中正大學,嘉義縣。  延伸查詢new window
15.蔡旭宮(2008)。嘉義縣中小學教師之教師效能感、教學困擾與情緒經驗反應之研究。國立中正大學,嘉義縣。  延伸查詢new window
16.Khmelkov, V. T.(2000)。Developing professionalism: Effects of school workplace organization on novice teachers’ sense of responsibility and efficacy。  new window
圖書
1.張銀富(2002)。學校行政:理論與應用。臺北:五南。  延伸查詢new window
2.Ashton, P. T.、Webb, R. B.、Doda, N.(1986)。Making a difference: Teacher's sense of efficacy and student achievement。Longman。  new window
3.吳清山(2007)。教育行政議題研究。臺北市:高等教育文化事業有限公司。new window  延伸查詢new window
4.蔡進雄(20000000)。轉型領導與學校效能。臺北市:師大書苑。new window  延伸查詢new window
5.鄭燕祥(20010000)。學校效能及校本管理:發展的機制。臺北:心理。new window  延伸查詢new window
6.Hochschild, Arlie Russell(1983)。The Managed Heart: Commercialization of Human Feeling。University of California Press。  new window
7.吳清山(19980000)。學校效能研究。臺北:五南。new window  延伸查詢new window
8.Hoy, Wayne K.、Miskel, Cecil G.(2001)。Educational Administration: Theory, Research, and Practice。McGraw-Hill。  new window
9.Bandura, A.、Wessels, S.(1997)。Self-efficacy: The exercise of self-control。New York:Freeman。  new window
10.Bandura, Albert(1986)。Social Foundations of Thought and Action: A Social Cognitive Theory。Prentice-Hall, Inc.。  new window
 
 
 
 
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