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題名：上司信任部屬的前因及對領導行為之影響：上司信任傾向的調節角色
書刊名：人力資源管理學報
作者：陳嵩 引用關係／林伶瑾 引用關係／楊素卿
作者(外文)：Chen, Song／Lin, Lin-chin／Yang, Su-qing
出版日期：2018
卷期：18:1
頁次：頁85-127
主題關鍵詞：員工歸類模式；信任傾向；認知型信任；情感型信任；家長式領導；Subordinate categorization model；Trust propensity；Cognition-based trust；Affect-based trust；Paternalistic leadership
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  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
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在組織垂直人際信任上，瞭解上司信任部屬的前因及影響，是相當值得研究的議題。本研究主 要探討部屬值得信任特點與上司信任傾向對上司信任部屬的影響、上司信任部屬對上司威權（包括尚嚴及專權）與仁慈（包括工作及生活照顧）領導行為的影響，及上司信任傾向的調節影響。253組主管、部屬配對問卷資料分析結果顯示：（1）部屬的管理輔佐行為、與上司的私人關係、上司信任 傾向皆會正向影響上司的情感型信任，部屬的能力及謹守分際行為會正向影響上司的認知型信任；（2）上司的信任傾向會負向影響「部屬能力（及謹守分際行為）—上司認知型信任」的關聯；（3）上司對部屬的情感型信任會負向影響其專權領導行為、正向影響其工作照顧及生活照顧領導行為，但認知型信任則無任何顯著直接影響。最後，本研究依據實證結果分別提出學術意涵、管理意涵及後續研究建議
In the interpersonal relationship of organizational hierarchy, it would be a valuable research subject to understand the antecedents of supervisors trusting subordinates and in turn influence on supervisors' leadership behavior. In this research, we derive the influences of subordinates' trustworthy characteristics and supervisors' trust propensity on supervisors' cognition-based and affect-based trust in their subordinates. Second, we explore the effects of supervisors' trust in subordinates on their leadership behaviors of authoritarianism (including Shang-Yan and Juan-Chiuan) and benevolence (including life-oriented and work-oriented cares). Lastly, we explore the moderating effects of supervisors' trust propensity on the relationships between subordinates' characteristics and supervisors' trust in subordinates. Two hundred and fifty-three supervisor-subordinate dyads from enterprises in Taiwan were sampled as subjects. The analytic results showed: (1) The subordinates' assisting in managerial activities, personal relationship with supervisors and supervisors' trust propensity positively influenced supervisors' affect-based trust in subordinates, subordinates' capability and adhering to hierarchy behaviors positively influenced the supervisors' cognition-based trust in subordinates. (2) Supervisors' trust propensity negatively influenced the relationships of the subordinates' capability and adhering to hierarchy to supervisors' cognition-based trust in subordinates. (3) Supervisors' affect-based trust in subordinates negatively influenced their leadership behavior of Juan- Chiuan, and positively influenced their leadership behavior of life-oriented and work-oriented cares, but cognition-based trust in subordinates has no any direct influence. Finally, the theoretical and managerial implications were drawn based on the study findings, and recommendations for future researchers were made
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102.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin，103(3)，411-423。  new window
103.Lewis, J. David、Weigert, Andrew J.(1985)。Trust as a social reality。Social Forces，63(4)，967-985。  new window
104.Connelly, Brian L.、Certo, S. Trevis、Ireland, R. Duane、Reutzel, Christopher R.(2011)。Signaling Theory: A Review and Assessment。Journal of Management，37(1)，39-67。  new window
105.黃家齊(20020600)。組織公正與組織公民行為--認知型與情感型信任的中介效果。臺大管理論叢，12(2)，107-141。new window  延伸查詢new window
106.Rousseau, Denise M.、Sitkin, Sim B.、Burt, Ronald S.、Camerer, Colin(1998)。Not so different after all: A cross-discipline view of trust。Academy of Management Review，23(3)，393-404。  new window
107.McKnight, D. Harrison、Cummings, Larry L.、Chervany, Norman L.(1998)。Initial Trust Formation in New Organizational Relationships。The Academy of Management Review，23(3)，473-490。  new window
108.Sparrowe, Raymond T.、Liden, Robert C.(1997)。Process and Structure in Leader-Member Exchange。Academy of Management Review，22(2)，522-552。  new window
109.周婉茹、周麗芳、鄭伯壎、任金剛(20101200)。專權與尚嚴之辨：再探威權領導的內涵與恩威並濟的效果。本土心理學研究，34，223-284。new window  延伸查詢new window
110.Colquitt, Jason A.、Scott, Brent A.、LePine, Jeffery A.(2007)。Trust, trustworthiness, and trust propensity: a meta-analytic test of their unique relationships with risk taking and job performance。Journal of Applied Psychology，92(4)，902-927。  new window
111.周麗芳(20021200)。華人組織中的關係與社會網絡。本土心理學研究，18，175-227。new window  延伸查詢new window
112.鄭伯壎(19950200)。差序格局與華人組織行為。本土心理學研究，3，142-219。new window  延伸查詢new window
113.林姿葶、鄭伯壎(20120600)。華人領導者的噓寒問暖與提攜教育：仁慈領導之雙構面模式。本土心理學研究，37，253-302。new window  延伸查詢new window
114.Van Scotter, James、Motowidlo, Stephan J.、Cross, Thomas C.(2000)。Effects of Task Performance and Contextual Performance on Systemic Rewards。Journal of Applied Psychology，85(4)，526-535。  new window
115.Pellegrini, E. K.、Scandura, T. A.(2008)。Paternalistic leadership: A review and agenda for future research。Journal of Management，34(3)，566-593。  new window
116.Ouchi, William G.(1979)。A Conceptual Framework for the Design of Organizational Control Mechanisms。Management Science，25(9)，833-848。  new window
117.Gefen, David(2000)。E-commerce: The role of familiarity and trust。Omega: The International Journal of Management Science，28(6)，725-737。  new window
118.Bélanger, France、Carter, Lemuria(2008)。Trust and risk in e-government adoption。Journal of strategic Information Systems，17(2)，165-176。  new window
119.Johnson, Devon、Grayson, Kent(2005)。Cognitive and affective trust in service relationships。Journal of Business Research，58(4)，500-507。  new window
120.Rempel, John K.、Holmes, John G.、Zanna, Mark P.(1985)。Trust in Close Relationships。Journal of Personality and Social Psychology，49(1)，95-112。  new window
121.Schoorman, F. David、Mayer, Roger C.、Davis, James H.(2007)。An Integrative Model of Organizational Trust: Past, Present, and Future。Academy of Management Review，32(2)，344-354。  new window
122.Cheng, Bor-Shiuan、Chou, Li-Fang、Wu, Tsung-Yu、Huang, Min-Ping、Farh, Jiing-Lih(2004)。Paternalistic Leadership and Subordinate Responses: Establishing a Leadership Model in Chinese Organizations。Asian Journal of Social Psychology，7(1)，89-117。  new window
123.Kiazad, Kohyar、Restubog, Simon Lloyd D.、Zagenczyk, Thomas J.、Kiewitz, Christian、Tang, Robert L.(2010)。In pursuit of power: The role of authoritarian leadership in the relationship between supervisors' Machiavellianism and subordinates' perceptions of abusive supervisory behavior。Journal of Research In Personality，44(4)，512-519。  new window
124.Dirks, Kurt T.、Ferrin, Donald L.(2002)。Trust in Leadership: Meta-analytic Findings and Implications for Research and Practice。Journal of Applied Psychology，87(4)，611-628。  new window
125.Whitener, Ellen M.、Brodt, Susan E.、Korsgaard, M. Audrey、Werner, Jon M.(1998)。Managers as Initiators of Trust An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior。Academy of Management Review，23(3)，513-530。  new window
126.McAllister, Daniel J.(1995)。Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organization。Academy of Management Journal，38(1)，24-59。  new window
127.Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology，88(5)，879-903。  new window
128.Alge, B. J.、Ballinger, G. A.、Green, S. G.(2004)。Remote Control: Predictors of Electronic Monitoring Intensity and Secrecy。Personnel Psychology，57(2)，377-410。  new window
129.Brower, H. H.、Lester, Scott W.、Korsgaard, Audrey、Dineen, Brian R.(2009)。A Closer Look at Trust between Managers and Subordinates: Understanding the Effects of Both Trusting and Being Trusted on Subordinate Outcomes。Journal of Management，35(2)，327-347。  new window
130.Dolan, Simon L.、García, Salvador(20020100)。Managing by values: Cultural redesign for strategic organizational change at the dawn of the twenty-first century。Journal of Management Development，21(2)，101-117。  new window
會議論文
1.Fan, Y. W.、Chen, J. C.(2005)。The moderating effect of disposition to trust in online services。The 10th Annual Meeting Asia-Pacific Decision Sciences Institute。Taipei。  new window
2.鄭伯壎、周麗芳、Farh, J. L.(2006)。Does employee's authoritarian values matter: The effectiveness of people-related and task-related authoritarian leadership in China and Taiwan's private business。The 2006 International Association for Chinese Management Research (IACMR) Biannual Conference。Nanjing。  new window
研究報告
1.鄭伯壎(1993)。家長權威價值與領導行為之關係探討 (計畫編號：NSC82-0301-H002-029)。台北：行政院國家科學委員會。  延伸查詢new window
2.黃敏萍、鄭伯壎、周麗芳、徐瑋玲(2003)。家長式領導之德行領導--構念效度之建立。台北：教育部。  延伸查詢new window
3.任金剛、樊景立、鄭伯壎、周麗芳(2003)。高階主管之家長式領導與組織效能：一項個人與組織層次的分析。台北：教育部。  延伸查詢new window
4.鄭伯壎、周麗芳(2005)。家長式領導三元模式：現代轉化及其影響機制--威權領導：法家概念的現代轉化 (計畫編號：NSC94-2413-H-002-003-PAE)。  延伸查詢new window
學位論文
1.鄭紀瑩(1996)。華人企業的組織忠誠：結構與歷程(碩士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.Kramer, Roderick M.、Tyler, Tom R.(1996)。Trust In Organizations: Frontiers of Theory And Research。Thousand Oaks, California：Sage Publications。  new window
2.Jöreskog, Karl Gustav、Sörbom, Dag(1988)。LISREL 7: A guide to the program and applications。Chicago, IL：SPSS Inc。  new window
3.Hair, J. F. Jr.、Anderson, R. E.、Black, W. C.、Tatham, R. L.(1995)。Multivariate data analysis with readings。New York, NY：Macmillan。  new window
4.鄭伯壎(20050000)。華人領導：理論與實際。臺北：桂冠。new window  延伸查詢new window
5.Kanter, R. M.(1977)。Men and women of the cooperation。New York：Basic。  new window
6.Dillon, William R.、Goldstein, Matthew(1984)。Multivariate Analysis: Methods and Applications。New York：John Wiley and Sons, Inc.。  new window
7.Redding, S. Gordon(1990)。The Spirit of Chinese Capitalism。Walter de Gruyter。  new window
8.Senge, Peter M.(2006)。The fifth discipline: The art and practice of the learning organization。Doubleday/Currency。  new window
9.Fishbein, Martin A.、Ajzen, Icek(1975)。Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research。Addison-Wesley。  new window
10.Silin, Robert H.(1976)。Leadership and value: The organization of large-scale Taiwan enterprises。Camberidge, MA：Harvard University Press。  new window
11.Aiken, Leona S.、West, Stephen G.、Reno, Raymond R.(1991)。Multiple regression: Testing and interpreting interactions。Sage。  new window
圖書論文
1.黃光國(1988)。人情與面子：中國人的權力遊戲。中國人的權力遊戲。台北：巨流圖書公司。new window  延伸查詢new window
2.鄭伯壎(2001)。企業組織中上下屬的信任關係。中國人的人際關係、情感與信任。台北：遠流。  延伸查詢new window
3.周麗芳、鄭伯壎、樊景立、任金剛、黃敏萍(20060000)。家長式領導。華人組織行為：議題、作法及出版。臺北：華泰。new window  延伸查詢new window
4.Lewicki, Roy J.、Bunker, Barbara B.(1996)。Developing and Maintaining Trust in Work Relationships。Trust in Organizations: Frontiers of Theory and Research。Thousand Oaks, CA：Sage Publications。  new window
5.Kao, C.-S.(1996)。Personal trust in the large business in Taiwan: A traditional foundation for contemporary economic activities。Asian business networks。New York：De Gruyter。  new window
6.Sanchez-Burks, J.、Lee, F.(2007)。Cultural psychology of workways。Handbook of cross cultural psychology。New York：Lawrence Erlbaum。  new window
7.Cardona, P. B.、Morley, M. J.、Reiche, S.(2013)。Manager-subordinate trust relationships across cultures。Manager-subordinate trust: A global perspectives。New York：Routledge。  new window
8.Wen, S. S.、Lau, D. C.-S.、Lam, L. W.(2012)。Enhancing trust in Chinese organizations。Handbook of Chinese organizational behavior: Integrating theory, research and practice。Cheltenham：Edward Elgar。  new window
9.Graen, G. B.、Scandura, T. A.(1987)。Toward a Psychology of Dyadic Organizing。Research in Organizational Behavior。Greenwich, Connecticut：JAI Press。  new window
10.Farh, J. L.、Liang, J.、Chou, L. F.、Cheng, B. S.(2008)。Paternalistic Leadership in Chinese Organizations: Research Progress and Future Research Directions。Business leadership in China: Philosophies, theories, and practices。Cambridge University Press。  new window
 
 
 
 
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