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題名:工作適性的組織、群體及職務層次對工作滿意、工作績效與工作轉換意圖的同時效果—以台灣旅館業餐飲部員工為例
作者:黃培文 引用關係
作者(外文):Pei-wen Huang
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
指導教授:黃英忠
學位類別:博士
出版日期:2004
主題關鍵詞:工作適性工作滿意工作績效工作轉換意圖job performancejob change intentionjob congruencejob satisfaction
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(13) 博士論文(9) 專書(2) 專書論文(0)
  • 排除自我引用排除自我引用:13
  • 共同引用共同引用:0
  • 點閱點閱:103
中文摘要
許多研究指出,個人與組織及個人與職務的配適度,對於個人的
工作態度有不同層次的影響力。另外,個人與群體的配適度亦被認為是工作績效與工作滿意的決定因素。工作的變異性可以由個人與組織、個人與群體或個人與職務任何一個層次單獨所解釋,但是,確認這三個層次間的關係,將更有助於我們了解為何不同層次的配適程度
對於工作滿意、工作績效與工作轉換意圖有不同的影響力,亦有助於發展工作適性策略,以提高生產力以及降低離職率。本研究的目的為探討個人與組織、個人與群體及個人與職務配適度之間的關係,及其對於工作滿意、工作績效與工作轉換意圖的影響。
研究對象為台灣旅館業的餐飲部員工,本研究要求21家同意合作研究的旅館,各挑選出旅館內某個餐廳,再針對該餐廳的員工以普查方式進行問卷施測,有效樣本數共計340名員工。統計方法上,以斯皮爾曼等級相關分析個人與環境各層次的配適度,以多元迴歸分析檢測各層次配適度對於工作態度的影響力。研究結果發現,個人與組織、群體及職務的配適程度越高,則工作滿意越高,工作績效越高,工作轉換意圖越低。其次,個人也會權衡不同層次的配適度,以決定工作態度。亦即,工作適性的組織、群體及職務層次,對於員工的工作態度具有獨立效果與交互作用效果。
SAbstract
tudies have shown that person-organization (PO) fit and person-job (PJ) fit will affect an individual’s work attitude. In addition, person-group (PG) fit has commonly been reported as a determinant to job performance and satisfaction. PO, PG or PJ fit can explain work variability separately, however, identification of their relationship will add to our understanding of why job performance, job satisfaction or job change intention differs in different levels of fit. This work will assist in the development of job congruence strategies to improve productivity and reduce turnover rates. This study examined if a directional relation exists among PO, PG and PJ fit and their impacts on job satisfaction, job performance and job change intention.
The participants in this study are food & beverage employees in the hotel industry in Taiwan. This study asked 21 cooperating hotels to choose one restaurant. Questionnaires were sent to all employees in the restaurant. The valid returned questionnaire sample was 340. The Spearman Correlation was used to analyze the fitness between the person and each level of environment. Multiple Regression was used to analyze the impact of each level of fit on job attitude. The findings showed that the higher the PO, PG and PJ fit, the higher the job satisfaction and performance and the lower the job change intention. Moreover, employees tradeoff different levels of fit in determining their job attitude. That is to say, PO, PG and PJ fit have independent and interactive impacts on job satisfaction, job performance and job change intention.
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